1.089 Ofertas de Supervisor en Colombia

Position Summary:

To apply for a Team Lead position, you should have at least 3 years of experience as a Supervisor, Team Lead, or equivalent. We are seeking an individual with hands-on experience in process improvement and project management, advanced English proficiency, intermediate to advanced knowledge of Excel, Gorgias, or other support software, and experience managing multiple channels, including chat, voice, and social media.

• Coordinate the Customer Service Team
• Provide Direct Customer Support
• Review and Resolve Escalations
• Evaluate Team Members
• Support Process Improvement
• Train New Hires

• Excellent (near-native) written English is a requirement for this job
• Amazing customer support, phone support experience preferred
• Tech-savvy and Advanced proficiency on G-Suite/MS-Office
• Sales or E-commerce experience and understanding of sales metrics and drivers
• Great eye for detecting team, employee risk before it becomes an issue
• Track record of building positive relationships with employees and partners
• Strong work ethic and a talent for bringing out the best in others
• Passionate about sharing knowledge and helping others

• 3+ years as a Supervisor, Team Lead, in the BPO or equivalent.
• Senior college student or bachelor's degree in Business Administration, Marketing, Statistics or relevant fields.

On-site position in Bogota.

Position Summary:

To apply for a Team Lead position, you should have at least 3 years of experience as a Supervisor, Team Lead, or equivalent. We are seeking an individual with hands-on experience in process improvement and project management, advanced English proficiency, intermediate to advanced knowledge of Excel, Gorgias, or other support software, and experience managing multiple channels, including chat, voice, and social media.

• Coordinate the Customer Service Team
• Provide Direct Customer Support
• Review and Resolve Escalations
• Evaluate Team Members
• Support Process Improvement
• Train New Hires

• Excellent (near-native) written English is a requirement for this job
• Amazing customer support, phone support experience preferred
• Tech-savvy and Advanced proficiency on G-Suite/MS-Office
• Sales or E-commerce experience and understanding of sales metrics and drivers
• Great eye for detecting team, employee risk before it becomes an issue
• Track record of building positive relationships with employees and partners
• Strong work ethic and a talent for bringing out the best in others
• Passionate about sharing knowledge and helping others

• 3+ years as a Supervisor, Team Lead, in the BPO or equivalent.
• Senior college student or bachelor's degree in Business Administration, Marketing, Statistics or relevant fields.

On-site position in Bogota.

We are looking for a Development Lead, who will take on the administrative role of leading, planning, coordinating, participating in, and monitoring the development of various applications, both existing and new.

• Lead a team of development professionals in creating new applications and updating existing ones.
• Coordinate development schedules, including detailed tasks for each team member, and ensure timely completion.
• Actively participate in the development process.
• Coordinate with other area teams to ensure timely project execution and resolution of issues.
• Communicate regularly with other company teams regarding development and IT-related requirements.
• Collaborate with business teams to understand requirements and translate them into clear, actionable reports.
• Ensure adherence to organizational standards in every project.
• Plan updates to existing applications in alignment with the department's overall strategy.
• Interpret and apply acceptance criteria defined in user stories, ensuring that developments meet established functional and technical requirements.
• Maintain up-to-date technical and code documentation to facilitate understanding, reuse, and maintenance.
• Effectively manage version control using Git (GitHub, Bitbucket).

• Technologist degree or ongoing/finished university studies in Engineering or Business-related fields.
• Courses or diplomas in Application Development.

• 2 years of experience in similar roles developing applications (Full Stack Developer).
• Professional internships or related academic projects are also considered.

• FRONTEND: React JS, NEXT JS, Hooks and Custom Hooks, state management with Redux, Zustand or Context API, JSON and XML, ReactRouter, CSS, TailwindCSS, Sass, Styled Components, HTML, JS, TS, Axios, FetchApi, RTK – Intermediate to Advanced proficiency.
• Desired knowledge: Postman, version control with Git, Azure, Docker.
• Microsoft 365 Suite.
• English level: B2 or higher (Mandatory).

• Mid-Senior level

• Full-time

• Engineering and Information Technology

• Outsourcing and Offshoring Consulting

Inchcape es el distribuidor automotriz líder a nivel global, con presencia en más de 40 países. Somos socios estratégicos de 60 de las marcas automotrices más importantes, impulsando una movilidad mejor, para hoy y para el futuro.

Somos un equipo diverso y global, formado por más de 18.000 personas, que fomenta una cultura de inclusión y colaboración, con el objetivo de lograr grandes experiencias para nuestros clientes y socios. En Américas, somos un equipo 8.500 personas y estamos presentes en 14 países de la región, y seguimos creciendo, dedicados a crear un futuro exitoso y sostenible para la industria.

En Inchcape, podrás hacer realidad todo tu potencial, aprovechando diversas oportunidades de carrera y experiencias de aprendizaje. Trabajarás con tecnología de vanguardia, innovando y colaborando con colegas guiados por una mentalidad de futuro. Si estás motivado, tienes una actitud positiva y ganas de mostrar lo mejor de ti, te invitamos a sumarte a nosotros para impulsar el futuro de la movilidad.

Hoy nuestra Gerencia de Trucks & Vans se encuentra en la búsqueda de su próximo/a Service Team Lead liderar la estrategia de servicio para las marcas de camiones y vanes en Colombia con actividades como la gestión de soporte técnico nacional, la administración de las políticas de servicio y el proceso de garantías, la eficiencia y la productividad de la red de talleres de las diferentes marcas asegurando los estándares de servicio de las marcas y las comunicaciones de servicio con fábrica (OEM) garantizando de esta forma un servicio eficaz, que impacte positivamente la satisfacción del cliente final y que sea rentable para el concesionario

Dentro de las principales funciones a realizar se encuentran:

• Desarrollar la excelencia operacional de los talleres autorizados potenciando sus capacidades (técnicos, A/S, bahías, etc), mejorando sus eficiencias (tiempos de permanencia, productividad, reparaciones a la primera vez, etc) e implementando buenas prácticas de taller y desplegando las acciones comerciales de cada marca
• Cumplir las metas de los principales KPI de servicio como CPUS, ticket promedio de repuestos y mano de obra, retención, entre otros de la red nacional de talleres de cada una de las marcas
• Cumplir las metas de los principales KPI de servicio como CPUS, ticket promedio de repuestos y mano de obra, retención, entre otros de la red nacional de talleres de cada una de las marcas
• Garantizar el correcto despliegue, comunicación y ejecución de las campañas de servicio garantizando la ejecución de mínimo el 80% por campaña
• Liderar el canal de soporte técnico nacional promoviendo soluciones técnicas acertadas, agiles y oportunas a la red de concesionarios y clientes finales, con el acompañamiento de cada OEM

Haremos Match si cumples con los siguientes Requisitos:

• Educación Mínima: Profesional en Ingenieria Mecánica, Automotriz, Electromecánica o afines
• Experiencia laboral: Al menos 8 años de experiencia en áreas de servicio de la industria automotriz de vehículos (deaseable diesel) y 4 años supervisando equipos de garantías, soporte técnico, operación de taller.
• Conocimientos específicos: Excel avanzado, paquete office, SAP, Power BI, ingles alto, Experiencia en manejo de equipos.
• Nivel de Ingles: Avanzado

Información de la Vacante:

• Líder Directo: Aftersales submanager
• Lugar de Trabajo: Morato, chía, Colombia
• Modalidad: Hibrido

En Inchcape Américas, nos dedicamos a construir un lugar de trabajo diverso, inclusivo y auténtico. Inchcape es para todos y todas. Si te entusiasma este rol y compartes nuestros valores de entregar grandes experiencias a través de un pensamiento innovador y trabajando mejor juntos; te invitamos a postular.

Chía, Cundinamarca, Colombia $1,800.00-$,400.00 2 weeks ago

Chía, Cundinamarca, Colombia $ ,800.00- 2,200.00 1 month ago

Inchcape es el distribuidor automotriz líder a nivel global, con presencia en más de 40 países. Somos socios estratégicos de 40 de las marcas automotrices más importantes, impulsando una movilidad mejor, para hoy y para el futuro. Somos un equipo diverso y global, formado por más de 20.000 personas, que fomenta una cultura de inclusión y colaboración, con el objetivo de lograr grandes experiencias para nuestros clientes y socios. En Américas, somos un equipo de 8.500 personas y estamos presentes en 14 países de la región, y seguimos creciendo, dedicados a crear un futuro exitoso y sostenible para la industria. En Inchcape, podrás hacer realidad todo tu potencial, aprovechando diversas oportunidades de carrera y experiencias de aprendizaje. Trabajarás con tecnología de vanguardia, innovando y colaborando con colegas guiados por una mentalidad de futuro. Si estás motivado, tienes una actitud positiva y ganas de mostrar lo mejor de ti, te invitamos a sumarte a nosotros para impulsar el futuro de la movilidad.

SALES TEAM LEAD

Hoy nuestra área de Retail se encuentra en la búsqueda de su próximo/a Sales Team Lead quien tendrá la misión de planificar, coordinar y ejecutar las actividades comerciales encaminadas a la venta y distribución de unidades, con el fin de cumplir la meta de venta determinada por la compañía, enfocándose en la administración de grandes cuentas y ventas individuales.

Dentro de las principales funciones a realizar se encuentran:

1. Gestionar, realizar y ejecutar un seguimiento y plan de trabajo para el equipo de consultores comerciales (Todos los canales de venta) teniendo en cuenta: la meta de venta y prospección y el acompañamiento a su gestión comercial.
2. Asegurar que el equipo comercial brinde un excelente y oportuno servicio al cliente; logrando los niveles esperados de reputation y NPS que exige la compañía.
3. Planificar y gestionar estrategias comerciales y de mercadeo orientadas al cumplimiento de la meta, a fin de cumplir los presupuestos establecidos por la compañía.
4. Asegurar el cumplimiento de KPIS para bonificación variable de la vitrina y marcas asignadas.

Haremos Match si cumples con los siguientes Requisitos :

1. Formación profesional en administración o afines.
2. Al menos 5 años de experiencia en el sector automotriz en ventas, manejando equipos comerciales, administrando recursos financieros, planificando estrategias, elaborando reportes, atendiendo clientes y dando respuesta a PQR`s.
3. Experiencia en liderazgo de equipos comerciales, mercadeo y estrategias comerciales.

Información de la Vacante:

• Lugar de Trabajo: Vitrina Av Boyacá, Bogotá, Colombia.
• Modalidad: Presencial.

En Inchcape Americas, nos dedicamos a construir un lugar de trabajo diverso, inclusivo y auténtico. Inchcape es para todos y todas. Si te entusiasma este rol y compartes nuestros valores de entregar grandes experiencias a través de un pensamiento innovador y trabajando mejor juntos; te invitamos a postular.

Purpose & Overall Relevance for the Organisation:

adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the LAM countries in several processes.

Creditand Collectionsareresponsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management.The teamdeliver all activitiesin timely manner and with the required quality.The teamsupportsprojects, including process standardisation,tools implementationand other ad hoc projects.General functional expert with responsibility for processes and the delivery of services with his/her team.

Key Responsibilities and General Accountabilities :

• Ensure team’s management including coaching, training, motivation and performance appraisal guidance,including the management and development of the team
• Supervise the daily operations by adhering to the agreed SLAs towards the business partners.
• Build and ensure good relationships with business partners and the global functional Team on a proactive basis
• Develop and report relevant KPI’s for area of responsibility
• Ensure that KPI’s are maintained, achieved and reported in a correct and timely manner
• Generate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient work
• Problem analyses and proposal or assessment of solutions, and respective implementation
• Establish and maintain strong financial controls over the work performed
• Acting as the backup for the Manager of the area

Key Relationships:

• Cash Application Teams
• Customer Service Teams
• Record to Report Teams
• Market Finance

Knowledge, Skills and Abilities :

• Complete familiarity with Microsoft Office or equivalent tools
• Solid knowledge in the use of SAP
• Solid knowledge of Order to Cash related functions
• Ability to read, write and communicate in English and Spanish in a business setting
• Ability to work independently
• Ability to pay close attention to detail
• Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety functions
• Problem solving and analytical skills
• Self-motivated and self-directed individual
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious
• Good communication skills / good team player, and strong stakeholder management skills
• Experience in managing a team at Team Leader level
• Availability to travel for periods of 3 to 4 weeks

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent experience, preferable in accounting or business.
• Minimum of5 years of relevant experience
• Direct functional experience (Order to Cash, Credit and Collections)
• Proven work experience in people management/ demonstrated ability to manage a medium-sized team.

Purpose & Overall Relevance for the Organisation:

adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the LAM countries in several processes.

Creditand Collectionsareresponsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management.The teamdeliver all activitiesin timely manner and with the required quality.The teamsupportsprojects, including process standardisation,tools implementationand other ad hoc projects.General functional expert with responsibility for processes and the delivery of services with his/her team.

Key Responsibilities and General Accountabilities :

• Ensure team’s management including coaching, training, motivation and performance appraisal guidance,including the management and development of the team
• Supervise the daily operations by adhering to the agreed SLAs towards the business partners.
• Build and ensure good relationships with business partners and the global functional Team on a proactive basis
• Develop and report relevant KPI’s for area of responsibility
• Ensure that KPI’s are maintained, achieved and reported in a correct and timely manner
• Generate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient work
• Problem analyses and proposal or assessment of solutions, and respective implementation
• Establish and maintain strong financial controls over the work performed
• Acting as the backup for the Manager of the area

Key Relationships:

• Cash Application Teams
• Customer Service Teams
• Record to Report Teams
• Market Finance

Knowledge, Skills and Abilities :

• Complete familiarity with Microsoft Office or equivalent tools
• Solid knowledge in the use of SAP
• Solid knowledge of Order to Cash related functions
• Ability to read, write and communicate in English and Spanish in a business setting
• Ability to work independently
• Ability to pay close attention to detail
• Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety functions
• Problem solving and analytical skills
• Hands-on attitude
• Self-motivated and self-directed individual
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious
• Good communication skills / good team player, and strong stakeholder management skills
• Experience in managing a team at Team Leader level
• Availability to travel for periods of 3 to 4 weeks

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent experience, preferable in accounting or business.
• Minimum of5 years of relevant experience
• Direct functional experience (Order to Cash, Credit and Collections)
• Proven work experience in people management/ demonstrated ability to manage a medium-sized team.

Get AI-powered advice on this job and more exclusive features.

Ready to set sail on a new adventure within the world of freight forwarding? Then look no further than leading logistics specialists at Manuport Logistics (MPL), based right in Bogotá, Colombia. We always go the extra mile for our customers, delivering a unique blend of logistics services and tailored advice from our dedicated team. To help grow our Bogotá branch, we are looking to fill the following position:

Role Overview:

We are looking for a highly motivated candidate who has experience in freight forwarding industry and deep knowledge of ocean freight. Knowledge of air and road transport is desirable.

You are a hands-on operations team leader and have the drive and the skill to inspire, coach and develop people. You can identify commercial opportunities and translate them into wins for the future. You are an expert in communication and deliver excellent service to customers and other subsidiaries within our group. The ideal candidate will also manage larger accounts from start to finish, including booking, documentation, and invoicing.

Key Responsibilities:

• Lead and support a team of transport coordinators in their daily operations.
• Motivate, coach, and develop team members to ensure a positive and productive work environment.
• Act as an experienced people manager to build team performance and cohesion.
• Oversee and manage day-to-day operational activities within the transport department.
• Ensure smooth execution of transport operations from A to Z (end-to-end process).
• Maintain close follow-up with clients regarding their transport activities.
• Handle and resolve client complaints effectively and professionally.
• Manage transport files thoroughly, including documentation and compliance.
• Control margins and ensure profitability of operations.
• Handle invoicing accurately and in a timely manner.

Strategy & Business Development

• Contribute to the development and execution of operational strategies.
• Identify improvement opportunities and implement changes to increase efficiency.
• Drive initiatives that support revenue growth and operational profitability.

Required Skills and Qualifications:

- Proven experience in the freight forwarding industry with depth knowledge of ocean freight operations .

- Strong interpersonal skills to manage cross-functional and international relationships.

- Document Handling: Proficiency in using and applying forwarding documents.

- Communication Skills: Excellent communication skills in both Spanish and English.

- Customer Focus: A commitment to going the extra mile for customers and achieving the best possible outcomes.

- Technical Skills: Proficient in computer use and quick to learn new and customized operating systems.

- Fluent in English (spoken and written) is mandatory; additional languages are a plus.

-Motivated by working in a growing, fast-evolving office environment .

BE DIFFERENT, BE MPL

MPL is proud to be different. We challenge one another to be the best version of ourselves. We are looking for creative solutions in the professional transporting of customers’ goods from A to B. We always work as a team, valuing every one of our team members. Nothing great was ever achieved without enthusiasm.

Winners find a reason, losers an excuse. Are you a winner? Then send your application to and we’ll be in touch.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Administrative, Customer Service, and Supply Chain
• Industries Transportation, Logistics, Supply Chain and Storage, Maritime Transportation, and Freight and Package Transportation

Referrals increase your chances of interviewing at Manuport Logistics (MPL) by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

CTG Latam continúa expandiendo su área de infraestructura. Únete a una empresa “Great Place to Work” y ayúdanos a apoyar a nuestros clientes en la resolución de problemas de manera eficiente, oportuna, ingeniosa y precisa.

Actualmente estamos buscando un ingeniero talentoso y conocedor que tenga experiencia como líder técnico en Cloud (Azure / AWS), Intune, Office 365, SCCM, con manejo de inglés y español, y que vincule los esfuerzos del equipo con los requisitos y el seguimiento de los servicios principales que tenemos para nuestros clientes.

El candidato adecuado coordinará y organizará las actividades del departamento de acuerdo con las prioridades y competencias de cada uno, así como los requisitos de la organización, para garantizar que se pueda ofrecer un servicio eficiente y eficaz que cumpla con los criterios de calidad dentro de los plazos establecidos.

1. Vincular los esfuerzos del equipo a los requerimientos y seguimiento de los servicios core para nuestros clientes, mediante las herramientas y tecnologías disponibles (Cloud, Intune, Office 365, SCCM, entre otras).
2. Coordinar y organizar las actividades del departamento según las prioridades y competencias, asegurando un servicio de calidad en los plazos establecidos.
3. Analizar requisitos de usuarios, evaluar opciones y proveedores, recomendar soluciones y desarrollar infraestructura de TI para satisfacer requisitos y preferencias, alineado con la estrategia comercial.
4. Hacer recomendaciones a la gerencia y usuarios sobre el uso, gestión y desarrollo del área para ofrecer los mejores servicios.
5. Traducir los objetivos empresariales en planes de acción específicos en su área.
6. Desarrollar y ejecutar procesos y procedimientos para alcanzar los objetivos del equipo.
7. Entrenar y desarrollar a los colaboradores para potenciar sus competencias y habilidades, fomentando un trabajo en equipo efectivo.
8. Mantenerse actualizado sobre las evoluciones en su área para ofrecer servicios basados en conocimientos actualizados.

• Más de 3 años de experiencia como Líder Técnico en Cloud (Azure/AWS), Office 365, SCCM, Administración de Intune, Ingeniero de Implementación, Administrador de Modern Workplace, o Especialista en Infraestructura.
• Más de 3 años en soporte de escritorios (Desktop Support).
• Experiencia en Intune (Microsoft Endpoint Manager), incluyendo inscripción de escritorios Windows, configuración de bloqueo de bits y implementación de software.

Nos enfocamos en soluciones de transformación digital que ayudan a nuestros clientes a lograr resultados comerciales clave: mejor rendimiento, decisiones basadas en datos, innovación continua y mejor experiencia del cliente. Buscamos impulsar la evolución digital y los resultados empresariales y de TI, mejorando el rendimiento y la innovación.

Nos comprometemos a hacer que la confiabilidad importe, viviendo nuestros valores todos los días: decir lo que queremos decir, hacer lo que decimos y cumplir con nuestro trabajo.

• Compensación competitiva basada en experiencia y habilidades.
• Participación en proyectos de nivel empresarial a largo plazo.
• Trabajo remoto desde cualquier lugar.
• Acceso ilimitado a cursos de formación, incluyendo cursos de inglés y biblioteca interna.

Descripción de la vacante

Empresa de alimentación requiere Supervisor de Distribución

Requisitos

Formación académica:Técnico, Tecnólogo o Profesional en carreras Administrativas o afines.

Experiencia mínima de 1 año como Supervisión de Distribución.

Manejo depersonal.

Manejo de indicadores.

Manejo de Excel.

Condiciones salariales

Salario: 1.539.000

Auxilio de transporte: 117.172

Horarios laborales

Turnos rotativos de Domingo a Domingo con un día compensatorio.