5.787 Ofertas de Customer Service en Colombia

We're Hiring: Customer Service Representative

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for a Customer Service Representative to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role
: Customer Service Representative

Work Arrangement
: Work from Office

Location
: Colombia - Bogota

Schedule
: Morning/Mid shift

Job description:

Essential Duties and Responsibilities:

• Explain the loan process and answer any questions customers and potential customers may have through email, online chat, and phone calls.
• Collect payments from customers.
• Connect customers with locations for further questions or to begin the loan process.
• Remind customers of credit limit.
• Understand and be able to clearly explain the company Advantage program and company Challenge program.
• Consistently ask for referral business.
• Ensure to be compliant with company policies and procedures as well as external regulations by maintaining customer confidentiality and privacy.
• Correctly calculate customer payments, and be able to answer questions about due dates, principal, interest, back interest, etc.
• Assist with store daily tasks. Such as make outgoing calls, process loans, etc.
• May be required to physically work at a store location when needed.
• Manage confidential information.
• Receive and gather customer complaint details.
• Regular and consistent attendance.
• Other duties as assigned.

Qualification and requirements (non-negotiable):

Essential Requirements for Education and/or Experience:

• Hours of Operation Monday – Saturday, 7:00am – 8:00pm Pacific Standard Time
• Working schedule hours vary and subject to change: (All in Pacific US Time zone)
• Work hours: 11:00am - 8:00pm
• Days off will be either Saturday/Sunday OR Sunday/Monday
• Excellent organizational skills.
• Minimum one year of customer service experience.
• Excellent communication and interpersonal skills.
• Outstanding analytical and problem-solving abilities.
• High School Diploma or GED required.
• Must have strong knowledge of MS Office Suite.
• Previous experience in lending, cash-handling, and collections is a plus.
• Specialized Knowledge/Beneficial Skills and Experience
• Demonstrate the ability to interact with staff at all levels in a fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, and efficient with a high level of professionalism and confidentiality.
• Speak, write, and communicate fluently in both English and Spanish a plus.
• High level of written and verbal communication skills, as well as excellent organizational and detail oriented skills.

Perks & Benefits:

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

Cada interacción importa, cada experiencia cuenta. Únete a Konecta y sé parte de un equipo que construye relaciones significativas.

Serás responsable de gestionar llamadas de clientes y brindar soluciones relacionadas con sus productos o servicios de moda.

Esta es tu oportunidad para unirte a un equipo que crea experiencias que transforman.

¿Qué necesitas?

Estudios: Bachiller académico

Experiencia: No se requiere experiencia

Disponibilidad: Lunes a domingo con dos días de descanso a la semana (Uno entre semana y otro fin de semana)

Horarios: Tus horarios se programarán en una franja de 9:00am a 7:00pm

Conocimientos: Inglés de nivel B2/C1

¿Qué ofrecemos?

Tendrás contrato a término fijo a 4 meses, renovable por tu desempeño.

Todas las prestaciones de ley. Salario Básico $ Variable: $350.000

Excelente ambiente laboral, estabilidad, aprendizaje y oportunidades de crecimiento.

Tenemos Fondo de Empleados para que cumplas tus sueños y metas financieras.

Respetamos tus horarios, lo que te permite tener un equilibrio laboral y personal.

Nuestro proceso es 100% virtual

Trabaja en nuestra sede en Centro Empresarial Olaya Herrera

Si tu hoja de vida queda seleccionada revisa tu correo electrónico (también el correo no deseado) donde enviaremos información muy importante que te permitirá avanzar con nuestro proceso.

La oportunidad está aquí. ¿Te atreves a dar el salto? #FeelThePulse

Customer Service Representative – Health Insurance Enrollment (Georgia Access)

Contract:
November 1, 2025 – January 31, 2026

Remote (U.S. – Eastern Time preferred)

America's Benefits Center is seeking seasonal Customer Service Representatives
to handle inbound calls from
Georgia Access
during Open Enrollment. You'll help individuals enroll in health insurance, answer questions, and guide them through plan options with care and accuracy.

What You'll Do

• Assist callers with health plan enrollment and eligibility.
• Answer questions about coverage options and application steps.
• Provide friendly, clear, and compliant support on every call.
• Document interactions and follow up as needed.

What We're Looking For

• Customer service experience (insurance experience a plus).
• Strong communication and computer skills.
• Bilingual (English/Spanish) preferred.
• Reliable, empathetic, and detail-oriented.

We Offer

• Competitive hourly pay.
• Paid training on Georgia Access systems.
• Supportive, team-focused environment.

Acerca del rol:
Garantizar la satisfacción del cliente mediante la gestión integral de pedidos y procesos logísticos, asegurando entregas precisas y oportunas al menor costo posible. Este rol actúa como enlace clave entre los clientes y los equipos internos (comercial, logística, producción, distribución), resolviendo problemas, optimizando tiempos y contribuyendo a la mejora continua de la experiencia del cliente.

Que harás:

• Brindar un servicio al cliente eficiente y cordial, asegurando respuestas oportunas y soluciones efectivas a sus solicitudes.
• Gestionar pedidos, devoluciones y reclamos, garantizando el cumplimiento de políticas internas y la satisfacción del cliente.
• Realizar seguimiento al ciclo completo de los pedidos, identificando posibles inconvenientes y proponiendo acciones correctivas.
• Coordinar con áreas internas (logística, facturación, finanzas, operaciones) para garantizar el cumplimiento de los acuerdos de servicio.
• Revisar y gestionar las Notas Crédito, asegurando su correcta aplicación y comunicación con los clientes.
• Contribuir a la mejora continua de los procesos de servicio, proponiendo ideas y proyectos que optimicen la experiencia del cliente.
• Cumplir con las políticas, estándares de calidad y buenas prácticas definidas por la organización, promoviendo un ambiente seguro y colaborativo.

A quién buscamos:

• Estudios: Profesional en Administración de Empresas, Negocios, Logística, Ingeniería Industrial o carreras afines.
• Experiencia: mínima de 2 a 3 años en servicio al cliente, preferiblemente en compañías de consumo masivo, retail o logística. Experiencia práctica en Power BI para generar reportes y análisis.
• Conocimientos básicos: Conocimiento y uso avanzado de SAP y TMS. Comprensión de procesos logísticos, cadena de suministro y documentación de envíos/devoluciones.Deseable conocimiento y apertura al uso de herramientas de Inteligencia Artificial aplicadas a análisis de datos y automatización de tareas.
• Inglés: B2 deseable.

Que te ofrece nuestra Compañía:
Nuestro propósito, Romper Barreras por el Bienestar, da sentido a todo lo que hacemos. Únete a nosotros para mejorar el bienestar de las personas e impulsar un cambio positivo para la sociedad y el medio ambiente. En Essity, te sentirás valorado, capacitado para crecer y desafiado a conseguir resultados empresariales en un ambiente abierto y de colaboración.

Innovar para el bien | Sobresalir juntos | Sé tú con nosotros».

Lugar de trabajo
Bogotá – Colombia

Application End Date:

15 oct 2025

Job Requisition ID:

Essity

Company:

Blackstone Medical Services of South America

Job Type

: Full-time, on-site

English Level Required: B2+

Schedule (USA Calendar): Monday to Friday, 7:00 a.m. – 5:00 p.m.

About Us

Blackstone Medical Services is a leading company in the healthcare sector with over 10 years of experience in the U.S. market, specializing in the diagnosis of Sleep Apnea.

We foster a culture of camaraderie and growth, always prioritizing the well-being of our employees through rewarding opportunities for professional development. We are passionate about building a team of high-performing individuals who enjoy personal growth and strive to reach their best version. If this sounds like you, we'd love to meet you

Key Responsibilities

• Address and resolve customer inquiries and issues.
• Provide accurate product and service information.
• Manage shipping status updates.
• Handle complaints and claims with professionalism, ensuring continuous improvement in service quality.
• Ensure a high level of customer satisfaction.

Requirements

• Strong conversational command of English (B2+ level).
• Empathetic, autonomous, and passionate individuals with a high sense of integrity.
• Emotional intelligence and strong soft skills, with a focus on achieving personal and professional goals.
• Availability to work on-site in the Medellín metropolitan area (Sabaneta, Antioquia).
• Basic proficiency in computer use and office software.
• No prior experience required.

What We Offer

• Full-time position with competitive compensation.
• Paid time off and personal wellness programs.
• Professional growth opportunities within a healthcare-focused, mission-driven organization.

About TDCX

At TDCX, we help global brands deliver world-class customer experiences. We are passionate about people, performance, and purpose. Join our team and be part of a culture that values collaboration, growth, and impact.

What You'll Do

• Provide exceptional customer support through various communication channels (phone, email, chat).
• Handle customer inquiries, resolve issues, and ensure a positive experience.
• Accurately log and track customer interactions in the system.
• Collaborate with internal teams to escalate and resolve complex cases.
• Meet and exceed individual and team performance targets.

What We're Looking For

• Previous experience in customer service, call center, or related fields is preferred.
• Strong communication and problem-solving skills.
• Ability to remain calm, empathetic, and professional when handling customer concerns.
• Proficiency in English and Spanish (written and spoken).
• Computer literacy and ability to learn new systems quickly

What We Offer

• Base Salary: COP $2,848,000
• Health Allowance: COP $100,000
• Monthly Performance Bonus: 15% based on achievement of objectives
• Permanent contract with career growth opportunities.
• A dynamic, inclusive, and supportive work environment.
• Continuous training and professional development.

Join Us

If you are passionate about helping others and want to build a career in customer service, apply today and grow with TDCX

Tipo de puesto: Tiempo completo, Indefinido

Key Responsibilities

• Deliver a warm, friendly, and professional experience to every patient
• Schedule, reschedule, and cancel appointments and procedures
• Answer patient inquiries about basic medical tests and procedures
• Provide clear instructions to patients for exams and procedures
• Confirm appointments and manage incoming calls/messages
• Explain financial obligations and process payments
• Schedule referral appointments and follow-ups
• Verify insurance details and inform patients of uncovered fees
• File and manage patient documents accurately

Requirements

Education & Experience

• 1+ year of experience in
  customer service
  ,
  reception
  , or a
  medical office/clinical setting
• Professional proficiency in
  English
  (speaking, writing, comprehension)

Customer Service Representative

Location: Medellin

Schedule: Friday to Tuesday

• Shift 1: 8:00 AM – 5:00 PM
• Shift 2: 3:00 PM – 12:00 AM

(Alternate every two weeks between Shift 1 and Shift 2 | Shift 2 is from home)

Contract Type: Permanent

About Us:

At StaffBridge, we're a growing logistics company with a people-first approach. We're big on teamwork, development, and giving our team space to grow. If you're looking to be part of a supportive environment where your work really counts, this is the place

Your Role

We're looking for a Customer Service Representative to support our logistics operations by working closely with drivers. You'll help track shipments, resolve delivery-related issues, and coordinate with internal teams to ensure everything runs smoothly and on time.

What You Bring

• Previous experience in logistics or transportation support
• Great communication and problem-solving skills
• Comfortable using logistics tools or dispatching systems
• Availability to work the assigned schedule

Why Join Us?

• Be part of a fast-growing, team-oriented company
• Supportive culture with room for professional growth
• Your role is key to keeping our logistics running smoothly

Ready to Join the Team?

Apply now and become part of StaffBridge—where logistics meets teamwork and your impact matters

Job Type: Full-time

We are looking for a highly organized and customer-focused
Customer Service Representative
to support our logistics and transportation operations. This role involves managing orders, coordinating shipments, and providing exceptional service to carriers, shippers, and internal teams. The ideal candidate will be proactive, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.

Key Responsibilities:

• Enter customer orders, audit data, and maintain accurate records in internal databases.
• Answer incoming calls from carriers and provide timely, professional assistance.
• Track booked loads and update their status in the Transportation Management System (TMS).
• Coordinate shipments, including scheduling, tracking, and rescheduling appointments with shippers and receivers.
• Monitor delivery timelines, quality, and productivity metrics to ensure service excellence.
• Resolve customer and carrier issues or complaints with professionalism and efficiency.
• Support the full order cycle, ensuring smooth operations from order entry to final delivery.
• Collaborate with dispatchers, carriers, shippers, and receivers to manage logistics schedules.
• Analyze performance data to identify areas for improvement and support process enhancements.
• Ensure compliance with company policies, industry standards, and relevant regulations.
• Stay informed about transportation and logistics trends to better serve customer needs.
• Provide general administrative and operational support to the logistics team.

Qualifications:

• Previous experience in customer service, logistics, or transportation coordination preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and manage priorities in a dynamic environment.
• Familiarity with Transportation Management Systems (TMS) and logistics software is a plus.
• Attention to detail and commitment to accuracy.
• Team-oriented with a proactive attitude.