2.374 Ofertas de Cliente en Colombia

Responsabilidades

Auxiliar de inventarios con 6 meses de experiencia en el área de la salud brindando la oportuna y adecuada atención a las peticiones, quejas y reclamos de los usuarios sobre el servicio prestado por la organización.

• Educación: Técnico en administración y afines

Turnos rotativos de 8 horas - Domingo a domingo

Somos un banco amable, sencillo y generoso que trabaja con pasión, alcanzando día a día los sueños de los microempresarios de Colombia y los propios.

Queremos que te sumes a vivir la mejor experiencia y hagas parte de nuestro Banco.

Servicio al cliente

En el Banco W buscamos personas que nos ayuden a agregar valor a los sueños y proyectos de los microempresarios colombianos. ¡Queremos ser el mejor lugar para trabajar y solo faltas TÚ! Te invitamos a hacer parte de nuestra gran familia. Tenemos oportunidades en el cargo de: Auxiliar experiencia del cliente .

Requisitos:

1. Técnico o tecnólogo o estudiante activo de mínimo 5to semestre de Administración de Empresas, Ingeniería Industrial, Ingeniería de Sistemas, Innovación, Administrador de Datos o afines.
2. Mínimo un (1) año de experiencia en soporte administrativo en procesos de calidad, reportería y automatización en experiencia del cliente.
3. Conocimientos en herramientas ofimáticas con énfasis en Excel avanzado, Automate y Power BI.

Contrato: temporal.

Salario: $2.443.300

Modalidad de trabajo: Híbrido (3 días en oficina y 2 días en casa).

Se requiere persona de servicio al cliente con el fin de realizar las siguientes funciones:

Brindar detalles sobre programas académicos, cursos, requisitos, duración, modalidades (presencial/virtual) y costos.
Orientar a estudiantes o padres en la selección del curso o programa que más se ajuste a sus objetivos.
Asistir en el llenado de formularios, entrega de documentación y pagos.
Confirmar inscripciones y resolver dudas durante el proceso.
Ayudar con problemas de acceso a plataformas virtuales, materiales de estudio, certificados, etc.
Facilitar trámites como constancias, solicitudes de cambio de grupo, bajas temporales, entre otros.
Resolver conflictos con profesores, horarios, calidad del contenido o problemas técnicos.
Recibir retroalimentación y canalizarla al área correspondiente (académica, tecnología, administración).

Bachiller, técnico o tecnólogo con mínimo 8 meses de experiencia en ventas, ya sea en presencial o call center, en productos tangibles o intangibles.

Funciones:

1. Realizar ofrecimiento de portafolio bancario según segmento asignado mediante llamadas a clientes.
2. Retener productos bancarios, como tarjetas de crédito, entre otros.

Esta posición está enfocada en el área administrativa, comercial y gerencial, con una gran oportunidad de crecimiento, protección y buen ambiente laboral. Cumplimos con los valores y normativas, incentivamos los ideales y nuevas ideas.

Overview

En EADIC, estamos buscando un Asesor Telefónico-académico y con enfoque a asesora sobre nuestros servicios , motivado y profesional para formar parte de nuestro equipo. Como Asesor Telefónico, serás la primera persona de contacto para nuestros clientes, brindando asistencia, resolviendo problemas y garantizando una experiencia de servicio excepcional.

• Atender llamadas entrantes y resolver consultas de clientes de manera clara y profesional.
• Proveer información detallada sobre nuestros productos y servicios, ofreciendo soluciones adecuadas a las necesidades de los clientes.
• Registrar y gestionar las interacciones con los clientes en nuestro sistema de CRM.
• Identificar problemas recurrentes y proporcionar recomendaciones para mejorar los procesos de servicio.
• Mantener un alto nivel de satisfacción en los clientes mediante un servicio eficiente y amigable.
• Colaborar con otros departamentos para resolver problemas que requieran asistencia adicional.

• Experiencia previa en atención al cliente telefónica o en un puesto similar ( certificada igual o mayor a 1 año )
• Excelentes habilidades de comunicación verbal y escrita.
• Capacidad para manejar múltiples tareas en un entorno dinámico.
• Actitud positiva y habilidades para resolver problemas de manera efectiva.
• Conocimiento básico de herramientas de oficina y sistemas CRM (preferible).

• Salario mensual más prestaciones sociales.
• Horario: Lunes a viernes de 7:30 a 17:15.
• Modalidad híbrida (trabajo presencial y remoto).
• Contrato termino indefinido.

Si te apasiona ofrecer un excelente servicio al cliente y cumplir con los más altos estándares de calidad, ¡te invitamos a postularte!

¿Buscas una nueva oportunidad de empleo?

Somos Noble Unión y tenemos una convocatoria abierta para ti. Buscamos Asesores Comerciales interesados en hacer parte de nuestro equipo.

¿Quienes somos?

Una organización comprometida con brindar oportunidades financieras y el desarrollo de modelos de negocios escalables y efectivos, a través de plataformas tecnológicas.

Nuestros aliados abarcan un amplio espectro que incluye la asesoría y oferta de productos para compañías transportistas en los Estados Unidos, así como la oferta de servicios financieros, legales, arquitectónicos y de desarrollo tecnológico para todas las comunidades donde operamos.

Funciones

• Negociar ofertas y plan de pagos con clientes, gestionar financiamiento y activar pólizas aceptadas.
• Registrar y enviar documentación necesaria para la activación de pólizas.
• Atender solicitudes del cliente durante y después de la activación.
• Atender y redirigir solicitudes de clientes a áreas especializadas cuando sea necesario.

Experiencia de 6 meses preferiblemente en:

• Ventas de servicios intangibles
• Ventas de mostrador
• Ventas informales
• Venta de seguros

Educación: Bachiller académico.

¿Qué ofrecemos?

Salario: $ Auxilio de transporte + prestaciones sociales + Comisiones sin techo prestacionales + honorarios (propinas).

También tenemos excelentes beneficios para nuestros empleados:

• Acceso a gimnasios aliados.
• Cursos de inglés.
• Plan carrera donde podrás desarrollar tu potencial profesional.

Horario: Lunes - Viernes de 8:30 am a 6:30 pm.

Medellín, Antioquia.

Tipo de puesto: Tiempo completo

Tipo de puesto: Tiempo completo

Community Associate

Bogota, Bulevar

The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work

At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however they want…in over 120 countries across the globe

Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your center opens to make sure everything is ready and check there's nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It's time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal.

You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your center. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event – then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.

About you

We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

• A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic, and able to adapt to fast-changing situations
• Experience and confidence using MS Office and other basic IT equipment
• Legally eligible to work in the Country you are applying within and at least 18 years old
• B1 or higher level of English communication skills

What we offer

On top of a competitive total compensation package, you'll enjoy:

• Work life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• Paid Company Holidays per calendar year (in addition to your PTO accrual)

• A quarterly bonus plan program, with a competitive salary rate

• A bright and inspiring work environment

• Training and development opportunities aligned with great career path opportunities
• A professional workplace community (business casual attire required)

Community Associate
Bogota, Bulevar
The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work

At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however they want…in over 120 countries across the globe

Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity
As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG
You arrive a few minutes before your center opens to make sure everything is ready and check there's nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It's time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal.

You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your center. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.

About You
We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

• A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic, and able to adapt to fast-changing situations
• Experience and confidence using MS Office and other basic IT equipment
• Legally eligible to work in the Country you are applying within and at least 18 years old
• B1 or higher level of English communication skills

What We Offer
On top of a competitive total compensation package, you'll enjoy:

• Work life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• Paid Company Holidays per calendar year (in addition to your PTO accrual)
• A quarterly bonus plan program, with a competitive salary rate
• A bright and inspiring work environment
• Training and development opportunities aligned with great career path opportunities
• A professional workplace community (business casual attire required)

Importante casino ubicado en el 20 de julio o primea de mayo, requiere personal femenino para Servicio al cliente Experiencia de 1 año certificada, en servicio al cliente, ventas y/o cargos comerciales NO EXPERIENCIA CALL CENTER

Funciones a realizar: Atención al cliente presencial, manejo de caja, estar pendientes de las máquinas de juegos, realizar limpieza, funciones de cafeteria basicas y organización del lugar.

Horarios: Rotativos domingo a domingo 1 día compensatorio. (Horarios Rotativos)

Salario: SMLV +Prestaciones sociales + propinas + recargos y horas extras + Servicio de Ruta turno PM (segun aplique)

Postúlate y nos pondremos en Contacto Contigo.