66 Ofertas de Sgs en Colombia

1 day ago Be among the first 25 applicants

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The QA Analyst is responsible for ensuring the quality and reliability of PRIMO’s platforms by leading functional, integration, and regression testing processes. This role is critical in maintaining high standards in our development lifecycle by driving test automation strategies, improving test coverage, and reducing manual testing efforts. The QA Analyst works closely with developers, product managers, and business stakeholders to proactively identify risks, validate features, and deliver a consistent, high-quality user experience.

1. Design, implement, and maintain automated test scripts for PRIMO’s transportation management platform and other internal applications.

2. Collaborate with product owners and developers to understand requirements, user stories, and acceptance criteria to build comprehensive automated test plans.

3. Develop and expand automated test frameworks for front-end (UI) and back-end (API/integration) testing.

4. Integrate test automation into CI/CD pipelines to enable continuous testing and faster release cycles.

5. Monitor test results, identify issues, and work with development teams to resolve defects quickly and effectively.

6. Lead initiatives to improve automation coverage, testing reliability, and execution efficiency.

7. Promote a culture of quality engineering by mentoring peers, implementing QA best practices, and participating in code and test reviews.

Required Skills, Education & Experience

• Bachelor’s degree in computer science, information systems, or a related field.
• 3+ years of experience in QA with a focus on test automation.
• Proficiency in test automation tools and frameworks like Selenium, Cypress, Playwright, or similar.
• Solid understanding of REST API testing using tools like Postman or automated frameworks.
• Experience integrating automated tests into CI/CD pipelines (e.g., Azure DevOps, GitHub Actions, Jenkins).
• Familiarity with version control systems like Git and defect tracking tools like Azure DevOps, Jira, or similar.
• Ability to write clean, maintainable test code and frameworks.
• Strong analytical and problem-solving skills focusing on edge cases, reliability, and performance.
• Excellent communication skills and a collaborative mindset to work across agile teams.
• Desirable (Not required): experience with performance/load testing (e.g., JMeter, k6), containerized environments (Docker), and working in cloud platforms like Azure.

• Seniority level Associate

• Employment type Full-time

• Job function Quality Assurance
• Industries Software Development and IT Services and IT Consulting

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• Call Monitoring and Evaluation:
• Conduct regular and random evaluations of call center interactions to ensure adherence to quality standards and procedures.
• Assess representative performance based on established metrics, including customer service, communication skills, compliance, and problem resolution.
• Performance Feedback:
• Provide constructive feedback and coaching to call center agents based on evaluation results.
• Develop and deliver performance improvement plans for agents as needed.
• Recognize and reward high-performing agents to encourage positive performance.
• Reporting and Analysis:
• Compile and analyze quality data and performance metrics to identify trends and areas for improvement.
• Prepare detailed reports on call quality, agent performance, and customer satisfaction.
• Present findings and recommendations to management and contribute to strategic decision-making.
• Compliance and Standards:
• Ensure that all call center activities comply with company policies, industry regulations, and legal requirements.
• Stay updated on changes in policies, procedures, and industry standards, and communicate relevant information to the team.
• Training and Development:
• Assist in the development and delivery of training programs for new and existing call center agents.
• Provide guidance and support to agents during onboarding and ongoing development.
• Customer Experience:
• Analyze customer feedback and complaints to identify opportunities for enhancing the customer experience.
• Work with management to implement improvements based on customer feedback and quality assessments.
  

• Education:High school diploma or equivalent; associate’s or bachelor’s degree in business, communications, or a related field is preferred but not required.
• Experience:
• Previous experience in a call center environment, with a strong understanding of call center operations and performance metrics.
• Experience in a quality assurance or monitoring role is preferred.
• Skills:
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to provide clear and constructive feedback.
• Proficiency in using call center software and quality monitoring tools.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills, with attention to detail.
• Additional Requirements:
• Ability to handle sensitive information with confidentiality.
• Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
  

1 week ago Be among the first 25 applicants

Builder Prime is revolutionizing the home improvement industry. Our all-in-one business management solution seamlessly integrates CRM, estimating, production management, payments, reporting and more. Businesses can now operate more efficiently, win more jobs and achieve growth goals while delivering a stellar customer experience from lead to referral.

Our dedicated team is the driving force behind our success. We are continuously seeking dynamic individuals who are ready to foster a culture of growth, creativity, and collaboration. Are you ready to be a pivotal part of a team where your contributions don’t just shape the company but also shape the industry? Join us!

THE ROLE

This is a remote-friendly position open to candidates in Latin America. This will be hired as an independent contractor position, where you’d be responsible for taxes in your country. The role will work 9am-5pm EST, 40 hours a week (M-Fri).

We’re looking for a QA Manager to lead our quality assurance efforts across our organization. This role is ideal for someone passionate about delivering high-quality software and building strong practices across product and engineering teams. You’ll work closely with team leads and product managers to sign off on releases, manage a team of QA Testers to be quality stewards of our web and mobile applications, and work with QA Automation engineers to grow our end-to-end test suite.

THE DAY-TO-DAY

• Own and evolve the QA strategy, tools, and processes across the product suite
• Manage and grow a global distributed team of QA engineers (manual and/or automated testers)
• Collaborate with the engineering team leads to define quality standards and sign-off criteria for releases
• Participate in sprint planning, backlog grooming, and release readiness reviews
• Coordinate testing activities across teams to ensure coverage, reliability, and regression safety
• Create and enforce test plans and test cases for new features, bug fixes, and performance improvements
• Drive the implementation of automated testing and CI/CD integration where applicable
• Maintain visibility into test coverage, release readiness, and quality metrics for leadership
• Serve as the final checkpoint for QA sign-off before code is deployed to production
• Partner with Support and Customer Success teams to triage bugs and improve issue resolution workflows

THE MUST-HAVES

• 5+ years of experience in quality assurance, with at least 2 years in a QA leadership role
• Proven ability to manage QA for fast-moving SaaS or product engineering teams
• Experience working closely with engineering team leads and product managers
• Strong understanding of testing methodologies (manual and automated)
• Familiarity with tools such as Jira, TestRail, Selenium, Cypress, or Playwright
• Excellent communication skills and a collaborative mindset
• Prior experience in Agile/Scrum environments

THE NICE-TO-HAVES

• Experience in a startup or high-growth product company
• Experience with testing extensive or integrated products
• Background in test automation framework design
• Exposure to performance or security testing practices

THE BENEFITS

• 20 Days of Paid Time Off
• 9 U.S. Holidays
• Room to Grow: We LOVE to promote from within. Show us your best stuff, and you’ll have ample opportunity to grow and advance.
• Flexible Work Arrangements: We are currently a mix of hybrid and fully remote roles across multiple time zones to support work-life balance.

This independent contractor position will pay a salary of $42,000-$54,000 USD, depending on experience.

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Quality Assurance
• Industries Software Development

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Quality Assurance Specialist

What is Equisoft? Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting-edge technologies and experts. With its business-driven approach, in-depth industry knowledge, cutting-edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulant environment. If that’s not enough, then check out these other perks below:

• Hiring Location: LATAM (Colombia, Chile, Mexico)
  
• Remote Position
  
• Full-time Permanent Role
  
• Benefits available day 1: Medical, Dental and Telemedicine Program
  
• Flexible hours
  
• Number of hours per week: 40
  
• Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)
  

Role : The Quality Assurance Specialist reports to Senior Director, LATAM Architecture & Systems Integration and works closely with a diverse team consisting of a Project Manager, Quality Assurance Specialists, Quality Assurance Automation Specialists, System Integrators, Developers, Functional Developers, as well as Business Analysts.

Your Day with Equisoft:

• Review specifications to ensure full understanding of deliverable
  
• Understand and identify test requirements from specifications or verbal communications
  
• Leverage AI and LLM tools to generate comprehensive test cases and identify potential edge cases
  
• Develop, document, and maintain clear and concise functional test plans and test cases
  
• Execute and evaluate manual or automated test cases and report test results
  
• Conduct a range of functional, integration, regression and performance tests
  
• Ensure deliverables meet specifications and requirements
  
• Isolate, replicate, and report defects and verify defect fixes
  
• Liaison with development, project management, and customer on quality and project scope and deliverables
  
• Identify any potential quality issues per defined process and communicate through appropriate channels
  
• Participate in key ceremonies throughout the project lifecycle
  
• Collaborate in an Agile environment along with a dynamic team composed of software developers, architects, and project managers
  
• Take ownership of Quality at every stage of the delivery process
  

Requirements:

Technical

• Bachelor's degree in computer engineering or information Technology
  
• 3-5 years of experience in a similar position
  
• Experience using Large Language Models (LLMs) such as ChatGPT, Claude, or similar platforms for QA processes
  
• Test management tools such as TESTRAIL, AIO Tests
  
• Work management tools such as JIRA
  
• Experience with Quality Assurance processes
  
• Knowledge of financial and/or insurance industries is a strong asset
  
• Knowledge of relational databases and scripting automated tests (SQL, SoapUI, Selenium, Neoload C#, Java)
  
• Strong knowledge of Excel and Macros programming
  
• Excellent written and verbal communication skills in Spanish
  
• Good written and verbal communication skills in English
  

Soft skills

• Strong sense of organization and prioritizing
  
• Commitment to delivering quality results on time
  
• Proven ability to prioritize effectively under pressure
  
• Analytical and problem-solving skills
  
• Ability to communicate, write and synthesize information
  
• Ability to multi-task in a rapid-paced environment
  
• Team spirit, tact, diplomacy, autonomy, rigor, and discipline
  

Nice to Haves:

• Knowledge of financial and/or insurance industries is a strong asset
  
• Knowledge of prompt engineering for testing purposes
  

As a condition of employment, English (written and oral) is a requirement at Equisoft. As such, the prescreen with the Recruiter will be conducted in English. Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Click here to view all career opportunities.

We thank you for your interest in our company and we guarantee that all submitted applications will be considered.
Only those whose applications are selected will be contacted for interview purposes. By submitting your application, you consent to Equisoft collecting, using & storing your personal data in order to apply for a job and for Equisoft to analyze your application. Due to the nature of its products and services, Equisoft will perform thorough background checks prior to confirming one’s employment.

Quality Assurance Specialist

What is Equisoft? Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting-edge technologies and experts. With its business-driven approach, in-depth industry knowledge, cutting-edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulant environment. If that’s not enough, then check out these other perks below:

• Hiring Location: LATAM (Colombia, Chile, Mexico)
  
• Remote Position
  
• Full-time Permanent Role
  
• Benefits available day 1: Medical, Dental and Telemedicine Program
  
• Flexible hours
  
• Number of hours per week: 40
  
• Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)
  

Role : The Quality Assurance Specialist reports to Senior Director, LATAM Architecture & Systems Integration and works closely with a diverse team consisting of a Project Manager, Quality Assurance Specialists, Quality Assurance Automation Specialists, System Integrators, Developers, Functional Developers, as well as Business Analysts.

Your Day with Equisoft:

• Review specifications to ensure full understanding of deliverable
  
• Understand and identify test requirements from specifications or verbal communications
  
• Leverage AI and LLM tools to generate comprehensive test cases and identify potential edge cases
  
• Develop, document, and maintain clear and concise functional test plans and test cases
  
• Execute and evaluate manual or automated test cases and report test results
  
• Conduct a range of functional, integration, regression and performance tests
  
• Ensure deliverables meet specifications and requirements
  
• Isolate, replicate, and report defects and verify defect fixes
  
• Liaison with development, project management, and customer on quality and project scope and deliverables
  
• Identify any potential quality issues per defined process and communicate through appropriate channels
  
• Participate in key ceremonies throughout the project lifecycle
  
• Collaborate in an Agile environment along with a dynamic team composed of software developers, architects, and project managers
  
• Take ownership of Quality at every stage of the delivery process
  

Requirements:

Technical

• Bachelor's degree in computer engineering or information Technology
  
• 3-5 years of experience in a similar position
  
• Experience using Large Language Models (LLMs) such as ChatGPT, Claude, or similar platforms for QA processes
  
• Test management tools such as TESTRAIL, AIO Tests
  
• Work management tools such as JIRA
  
• Experience with Quality Assurance processes
  
• Knowledge of financial and/or insurance industries is a strong asset
  
• Knowledge of relational databases and scripting automated tests (SQL, SoapUI, Selenium, Neoload C#, Java)
  
• Strong knowledge of Excel and Macros programming
  
• Excellent written and verbal communication skills in Spanish
  
• Good written and verbal communication skills in English
  

Soft skills

• Strong sense of organization and prioritizing
  
• Commitment to delivering quality results on time
  
• Proven ability to prioritize effectively under pressure
  
• Analytical and problem-solving skills
  
• Ability to communicate, write and synthesize information
  
• Ability to multi-task in a rapid-paced environment
  
• Team spirit, tact, diplomacy, autonomy, rigor, and discipline
  

Nice to Haves:

• Knowledge of financial and/or insurance industries is a strong asset
  
• Knowledge of prompt engineering for testing purposes
  

As a condition of employment, English (written and oral) is a requirement at Equisoft. As such, the prescreen with the Recruiter will be conducted in English. Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.