19 Ofertas de Strategy Consulting en Colombia

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist Marketing Services - Advisors & Consulting Services-5
Senior Specialist Marketing Services - Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
- Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
- Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
- Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
- Develop sound business recommendations and deliver effective client presentations
- Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations
- Lead team and external meetings, and lead or co-lead project management
- Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development
- Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
Qualifications
Basic qualifications
- Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Experience managing clients or internal stakeholders, and vendors
- Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
- Full English proficiency or English native speaker
- Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
- Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Experience developing and implementing solutions and measuring impact on clients' business
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Experience coaching junior delivery consultants
- Relevant industry expertise and/or experience in product, sales, or marketing technology
- MBA or master's degree with specialization in marketing or digital (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Senior Managing Consultant, Advisors & Consulting Services, Authorizations & Fraud Subject Matter Expert page is loaded

Senior Managing Consultant, Advisors & Consulting Services, Authorizations & Fraud Subject Matter Expert

Apply locations Bogota, Colombia | Full time | Posted 2 Days Ago | End Date: August 29, 2025 (6 days left to apply) | Job requisition id R-251514

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Senior Managing Consultant, Advisors & Consulting Services, Authorizations & Fraud Subject Matter Expert

Job Description Summary

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.

Make an Impact as a Senior Managing Consultant and Authorizations & Fraud Subject Matter Expert

As a Senior Managing Consultant and Fraud subject matter expert, you will be a trusted client business advisor, and lead or advise on Fraud client engagements. You will lead engagement teams to deliver insights and project outcomes. You will provide subject matter and industry expertise, guide the team to business-focused solutions, and manage client relationships proactively. Mentoring junior teammates and contributing to Mastercard’s knowledge base are also key aspects of the role.

Bring your Passion and Expertise

We value core competencies such as:

• Passion for guiding teams and delivering high-quality results
• Expertise in Authorizations, Fraud, Chargebacks
• Strong problem-solving and analytical skills
• Effective communication in English and local languages
• Relationship management with mid- to senior-level clients
• Ability to multi-task in a fast-paced environment
• Advanced skills in Word, Excel, PowerPoint; SQL/data skills preferred

Qualifications include an undergraduate or master’s degree, relevant certifications, experience in consulting and managing teams, and eligibility to work and travel in the target country.

Corporate Security Responsibility

All activities involving Mastercard assets, information, and networks require adherence to security policies, confidentiality, breach reporting, and mandatory security trainings.

About Us

We invent solutions for easier payments, faster checkout, better merchant insights, financial access, simplified corporate purchasing, and improved mobility, helping create a better connected world.

#J-18808-Ljbffr

Senior Managing Consultant, Advisors & Consulting Services, Authorizations & Fraud Subject Matter Expert page is loaded

Senior Managing Consultant, Advisors & Consulting Services, Authorizations & Fraud Subject Matter Expert

Apply locations Bogota, Colombia | Full time | Posted 2 Days Ago | End Date: August 29, 2025 (6 days left to apply) | Job requisition id R-251514

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Senior Managing Consultant, Advisors & Consulting Services, Authorizations & Fraud Subject Matter Expert

Job Description Summary

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.

Make an Impact as a Senior Managing Consultant and Authorizations & Fraud Subject Matter Expert

As a Senior Managing Consultant and Fraud subject matter expert, you will be a trusted client business advisor, and lead or advise on Fraud client engagements. You will lead engagement teams to deliver insights and project outcomes. You will provide subject matter and industry expertise, guide the team to business-focused solutions, and manage client relationships proactively. Mentoring junior teammates and contributing to Mastercard’s knowledge base are also key aspects of the role.

Bring your Passion and Expertise

We value core competencies such as:

• Passion for guiding teams and delivering high-quality results
• Expertise in Authorizations, Fraud, Chargebacks
• Strong problem-solving and analytical skills
• Effective communication in English and local languages
• Relationship management with mid- to senior-level clients
• Ability to multi-task in a fast-paced environment
• Advanced skills in Word, Excel, PowerPoint; SQL/data skills preferred

Qualifications include an undergraduate or master’s degree, relevant certifications, experience in consulting and managing teams, and eligibility to work and travel in the target country.

Corporate Security Responsibility

All activities involving Mastercard assets, information, and networks require adherence to security policies, confidentiality, breach reporting, and mandatory security trainings.

About Us

We invent solutions for easier payments, faster checkout, better merchant insights, financial access, simplified corporate purchasing, and improved mobility, helping create a better connected world.

#J-18808-Ljbffr

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at Function

Supply Chain Planning

Job Sub Function

Inventory Management

Job Category

People Leader

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia, BR031 São Paulo

Job Description

We are searching for the best talent for a Strategic Planning Director . This role may be located in Brazil, Colombia, Mexico or Chile.

The Strategic Planning Director leads the integrated business planning and S&OP family by leading other leaders and occasionally senior individual contributors, in a matrix environment and is accountable for meaningful career development conversations and regular coaching and feedback.

Responsibilities

This leader designs (or participates in the design) of internal methods for integrated business planning/S&OP and directs processes and procedures that support business goals. Drives initiatives and oversees execution of timelines, approvals, and plans. Develops strategic initiatives based on best practices and serves as the main point of contact for internal and external stakeholders. Additional duties and responsibilities include:

• Leads area processes for the organization's supply chain planning function, and ensures methods align with the overall business strategy.
• Develops methodology for cross functional collaboration to drive the 5 steps of the S&OP/ IBP process (Portfolio Management Review, Demand Review, Supply Review, Integrated Reconciliation, and Management Business Review), through financial integration, focusing on demand plan valorization, inventory management and overall business target setting.
• Delivers and is responsible for achieving business objectives including delivery, product growth, and product diversity. Leads projects to identify, research, and execute cost savings, recommend product improvements, and support new product opportunities.
• Formulates organizational Integrated Business Planning policies, goals, and objectives based on best practices within the industry.
• Responsible for managing operational aspects of their teams (e.g., budget, performance, and compliance), as well as implementing workforce and succession plans to meet business needs.
• Proactively creates a purpose driven environment by aligning Johnson & Johnson’s Credo and Leadership Imperatives with the strategies and goals of the team and enterprise.
  
  

Qualifications

• Bachelor’s degree or equivalent in Business Administration, Supply Chain Management, Finance, or a related field; MBA or advanced degree preferred.
• Work Experience: Minimum of 10+ years in integrated business planning, supply chain management, or related fields, with a strong background in strategic planning and leadership roles.
• Leadership Experience: Proven track record of managing senior-level professionals and teams in a matrixed environment.
• Operational Excellence: Experience in budget management, performance analysis, and compliance.
• Cross-functional Collaboration: Experience in leading diverse teams and fostering collaboration across functions.
• Change Management: Ability to drive organizational change and implement strategic initiatives effectively.
• Fluent English (required), Native or Advanced Spanish and/or Portuguese (desired)
• Up to % travel will be required
• Since this position is eligible for Company Car as a working tool, it is also required:
• Valid driver’s license.
• At least 3 years of driving a car experience, preferably in highway zones (between 80 and 110 km/h) and with standard vehicles.
  

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at #J-18808-Ljbffr

Job Description Llevar el control del Backlog de Colombia y Ecuador en SIR y Facturación. Proyectar los ingresos y costos mensualmente. Llevar reuniones periódicas con PM/SDM para la proyección y cumplimiento del SIR. Hacer seguimiento del cumplimiento del comprometido de SIR y Facturación Llevar control de los costos de la operación. Coordinar con finanzas provisiones de ingreso/costo. Revisión rentabilidad de proyectos con finanzas.

Diseñar, desarrollar y mantener dashboards interactivos en Power BI.

Analizar datos provenientes de distintas fuentes para generar insights claves.

Qualificações

Control de gestión y planificación financiera. Conocimiento a nivel avanzado de MicrosoftExcel. Conocimiento a nivel avanzado de Power BI. Conocimientos básicos de contabilidad y finanzas. Planificación estratégica. Capacidad de análisis, interpretación de datos y comunicación efectiva. Experiencia en modelos financieros, análisis y diagnósticos financieros, evaluación de proyectos o cargos similares.

#J-18808-Ljbffr

Job Description Llevar el control del Backlog de Colombia y Ecuador en SIR y Facturación. Proyectar los ingresos y costos mensualmente. Llevar reuniones periódicas con PM/SDM para la proyección y cumplimiento del SIR. Hacer seguimiento del cumplimiento del comprometido de SIR y Facturación Llevar control de los costos de la operación. Coordinar con finanzas provisiones de ingreso/costo. Revisión rentabilidad de proyectos con finanzas.

• Diseñar, desarrollar y mantener dashboards interactivos en Power BI.
• Analizar datos provenientes de distintas fuentes para generar insights claves.

Qualificações

Control de gestión y planificación financiera. Conocimiento a nivel avanzado de MicrosoftExcel. Conocimiento a nivel avanzado de Power BI. Conocimientos básicos de contabilidad y finanzas. Planificación estratégica. Capacidad de análisis, interpretación de datos y comunicación efectiva. Experiencia en modelos financieros, análisis y diagnósticos financieros, evaluación de proyectos o cargos similares. #J-18808-Ljbffr

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Managing Consultant, Advisors & Consulting Services, Authorizations & Fraud Subject Matter Expert
Senior Managing Consultant, Advisors & Consulting Services, Authorizations & Fraud Subject Matter Expert
- Job Description Summary
Job Description Summary
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Make an Impact as a Senior Managing Consultant and Authorizations & Fraud Subject Matter Expert
As a Senior Managing Consultant and Fraud subject matter expert, you will be a trusted client business advisor, and lead or advise on Fraud client engagements. You will lead engagement teams to best in class insights and project deliverables. Leading the work of the project Delivery team, you will provide subject matter and industry expertise, be a resource to others to identify creative and efficient solutions, and guide the team to business-focused solutions and recommendations that drive client value. Responsibilities within project management will include owning mid- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks.
You will mentor and coach junior teammates outside of direct engagement teams, and engender effective contribution to Mastercard's knowledge management and best practices within (insert area of expertise). At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization's future.
Bring your Passion and Expertise
We recruit for and value the following core competencies:
- Passion: Actively seeks responsibility and takes pride in guiding project teams towards delivering the highest quality results and recommendations to our clients.
- Subject Matter Expertise: Americas go-to person for (insert area of specialization), assisting with specialist sales support and product development/refinement as needed, and focused on knowledge sharing and development of team members.
- Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.
- Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.
- Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions and how (insert area of expertise) helps address clients' problems.
- Client Management: Inspire client confidence through client recognition of specialization, timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.
- Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels.
- Teamwork: Motivates medium size teams or key workstreams on large engagements to produce superior quality deliverables while creating an open collaboration environment for all levels, with a will to win attitude. As the subject matter expert on project teams, provide on-the-job training on how to more effectively execute (insert area of expertise) projects.
- Commercial Orientation: Ability to identify strong opportunities to leverage (insert area of expertise), including identification of cross-sell opportunities beyond direct project work, and partner with broader Data & Services teammates on contracting activities, leveraging knowledge of Data & Services capabilities and how they fit together to create relevant solutions for clients.
- Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members' goals and motivators.
- Integrity: Models Mastercard's values of honesty and integrity. Follows through on commitments and makes others do the same.
- Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
Qualifications:
- Undergraduate or master's degree
- expertise/certifications in Authorizations, Fraud, Chargebacks
- Experience in a consulting organization as a consultant is a bonus
- Experience directly managing multiple people across multiple projects
- Experience as a mentor
- Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges
- Ability to communicate complex ideas effectively - both verbally and in writing - in English and the local office language(s)
- Demonstrated ability to own and develop relationships with both mid- and executive-level client contacts and inspire confidence in Mastercard Advisors as a sought-after partner
- Ability to multi-task in a fast-paced, deadline-driven environment, and balance thought with action while getting the most out of limited resources
- Advanced Word, Excel, and PowerPoint skills required, SQL / data expertise preferred
- Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

If you are looking for an organization that offers you development and new professional challenges, this is your opportunity! Iron Mountain is looking for Accounts Receivable Specialists, who will be part of the North American accounts receivable team. These people will be in continuous interaction with American clients (advanced level of English essential), with the organization's sales and billing teams. It is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. With your valuable contributions, you will help us maintain a healthy client portfolio, a good cash flow and avoid losses in the company due to non-payment.

Dare to work in a multinational company where you will have the opportunity to work with people from anywhere in the world and with a great impact in the United States.

What We Offer

• Ability to work remote

• Be part of an ever-evolving global organization focused on transformation and innovation

• Experience a culture of belonging where your voice is valued and encouraged

• Global connectivity with 26,000+ colleagues across 60 countries

Key Responsibilities…

● Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate to achieve target results set by Management

● Contact customers, via phone and e-mail, regarding their open invoices and billing disputes.

● Ability to identify issues causing delay in payment

● Ensure proper notes are documented in Oracle pertaining to the calls and efforts made to collect and resolve issue

● Maintain working partnership with District, Area, Division and Corporate teams

● When necessary escalate collection issues to Supervisor and/or Director

● Gain a comprehensive understanding of various Collections systems

● Knowledge and adherence to Iron Mountain policy and procedures – department and company standards

● Perform Collections Department projects as directed by management.

● Challenge yourself to raise the bar for excellence in customer service and collections.

Requirements

● Degree in Business or finance

● Willingness to learn

● Thrive as a team player in a fast paced environment

● Excellent communication skills – both verbally and written

● Detail-oriented

● Intermediate level ability with commonly used software; Microsoft Excel, Outlook, Word and Internet Browsers

● Strong typing skills

● Problem-solving skills which require exercising independent judgement

● Clear Criminal reference check Previous call center / Collections experience is required.

Join us at the Mountain where culture and values are practiced and respected every day.

#LI-LA1

Category: Finance

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0090848

#J-18808-Ljbffr

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
If you are looking for an organization that offers you development and new professional challenges, this is your opportunity! Iron Mountain is looking for Accounts Receivable Specialists, who will be part of the North American accounts receivable team. These people will be in continuous interaction with American clients (advanced level of English essential), with the organization's sales and billing teams. It is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. With your valuable contributions, you will help us maintain a healthy client portfolio, a good cash flow and avoid losses in the company due to non-payment.
Dare to work in a multinational company where you will have the opportunity to work with people from anywhere in the world and with a great impact in the United States.
**What We Offer**
+ Ability to work remote
+ Be part of an ever-evolving global organization focused on transformation and innovation
+ Experience a culture of belonging where your voice is valued and encouraged
+ Global connectivity with 26,000+ colleagues across 60 countries
**Key Responsibilities.**
● Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate to achieve target results set by Management
● Contact customers, via phone and e-mail, regarding their open invoices and billing disputes.
● Ability to identify issues causing delay in payment
● Ensure proper notes are documented in Oracle pertaining to the calls and efforts made to collect and resolve issue
● Maintain working partnership with District, Area, Division and Corporate teams
● When necessary escalate collection issues to Supervisor and/or Director
● Gain a comprehensive understanding of various Collections systems
● Knowledge and adherence to Iron Mountain policy and procedures - department and company standards
● Perform Collections Department projects as directed by management.
● Challenge yourself to raise the bar for excellence in customer service and collections.
**Requirements**
● Degree in Business or finance
● Willingness to learn
● Thrive as a team player in a fast paced environment
● Excellent communication skills - both verbally and written
● Detail-oriented
● Intermediate level ability with commonly used software; Microsoft Excel, Outlook, Word and Internet Browsers
● Strong typing skills
● Problem-solving skills which require exercising independent judgement
● Clear Criminal reference check Previous call center / Collections experience is required.
**Join us at the Mountain where culture and values are practiced and respected every day.**
#LI-LA1
Category: Finance
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090848