952 Ofertas de Responsable It en Colombia

Join Our Team as an IT Support

Location: Barranquilla (On-site)

Are you ready to take on a dynamic role where your technical skills make a real impact? At Core Logistics, we are driven by innovation, growth, and a strong commitment to excellence in the logistics industry.

We're currently seeking a skilled IT Support who is passionate about solving problems, improving systems, and supporting our growing team.

Who We Are

Core Logistics is a fast-growing company specializing in Freight Transportation Solutions and Logistics Support across the United States and Canada.

Grounded in seven core values: safety, Courage, Achievement, Respect, Responsibility, Integrity, and Transparency, Core prioritizes the success of its clients and team members.

Embracing the ethos of "All Owns All ", "Let No Team Member Fail ," and "Integrity Before Profit"

What You'll Do

As our IT Support, you will be responsible for ensuring smooth IT operations and helping our team stay productive and connected. You'll be the go-to for both technical troubleshooting and systems support.

Key Responsibilities:

• Track and manage IT hardware and software assets
• Perform preventive and corrective maintenance
• Administer LAN, internet connectivity, and IT infrastructure
• Configure and manage user accounts, access, and permissions
• Provide first-line technical support to internal users
• Ensure cybersecurity best practices and data protection standards.
• Minimum requirements:
• Bachelor's Degree in IT, Computer Science, or related field — or equivalent work experience.
• Minimum 1 year of experience in a similar IT support or systems admin role.
• English proficiency at B2 level or higher (is preferred but not mandatory)
• Strong understanding of Windows OS, Microsoft 365, basic networking, and helpdesk support.
• Excellent communication skills and a customer-service mindset.
• A proactive, problem-solving, and entrepreneurial attitude.
• Ability to communicate clearly with both technical and non-technical team members.

Incentives:

• Work Schedule: Monday to Friday
• Contract type: Permanent.
• Driven by US Calendar
• 2 Weeks Paid Vacation Annually

Cybersecurity QA - Pre and Post Market

Primary Function of Position: The QA Cybersecurity Engineer is responsible for the vulnerability and validation testing of both Pre-Market and Post-Market infrastructure. This individual will work closely with the QA Supervisor of Cybersecurity and other members of the QA Infra team to ensure that the systems and cloud infrastructure are electronically secure.

The ideal candidate will have an in-depth knowledge of Cybersecurity principles, TCP/IP security, scripting languages and automated test environments.

Responsibilities:

• QA validation and verification of Cybersecurity requirements.


• Maintain and Develop Cybersecurity QA automation infrastructure.


• Build detailed test plans and test schedules


• Write detailed low-level test cases and test protocols


• Provide feedback to Development on requirement/specification clarity and understanding to support proper testing method development


• Assure proper root cause analysis and drive timely issue resolution of Product Issues


• Execution and support for Product Verification and Product/Data Validation


• Identify areas for product and process improvements and make recommendations


• Escalation of issues to supervisor or internal engineer as appropriate

• Bachelor’s degree in computer science or equivalent experience


• Solid knowledge of Cybersecurity solutions, tools and applications


• In-depth knowledge of TLS/SSL protocols, digital certificates, and Certificate Authority


• Solid knowledge of Python scripting language


• Highly experienced in developing detailed test plans from Cybersecurity requirements, HW/SW functional specifications, and product requirement documents.


• Solid knowledge of client-server architectures


• Ability to work with limited guidance in a fast-paced environment


• Possess excellent time management and prioritization skills


• Troubleshooting mindset, an ability to systematically and effectively break down a system or process into subparts to identify failure mechanisms


• Excellent communication (written and verbal) skills, and advanced problem-solving orientation and decision-making skills. Proven ability to develop, present and justify positions to management personnel


• Experience with Medical Design Control processes is a plus

We are seeking a Quality Engineer with at least 3 years of experience evaluating quality for large complex systems. We are looking.

Cybersecurity QA - Pre and Post Market Primary Function of Position: The QA Cybersecurity Engineer is responsible for the vulnerability and validation testing of both Pre-Market and Post-Market infrastructure. This individual will work closely with the QA Supervisor of Cybersecurity and other members of the QA Infra team to ensure that the systems and cloud infrastructure are electronically secure. The ideal candidate will have an in-depth knowledge of Cybersecurity principles, TCP/IP security, scripting languages and automated test environments. Responsibilities:

• QA validation and verification of Cybersecurity requirements.


• Maintain and Develop Cybersecurity QA automation infrastructure.


• Build detailed test plans and test schedules


• Write detailed low-level test cases and test protocols


• Provide feedback to Development on requirement/specification clarity and understanding to support proper testing method development


• Assure proper root cause analysis and drive timely issue resolution of Product Issues


• Execution and support for Product Verification and Product/Data Validation


• Identify areas for product and process improvements and make recommendations


• Escalation of issues to supervisor or internal engineer as appropriate

• Bachelor’s degree in computer science or equivalent experience


• Solid knowledge of Cybersecurity solutions, tools and applications


• In-depth knowledge of TLS/SSL protocols, digital certificates, and Certificate Authority


• Solid knowledge of Python scripting language


• Highly experienced in developing detailed test plans from Cybersecurity requirements, HW/SW functional specifications, and product requirement documents.


• Solid knowledge of client-server architectures


• Ability to work with limited guidance in a fast-paced environment


• Possess excellent time management and prioritization skills


• Troubleshooting mindset, an ability to systematically and effectively break down a system or process into subparts to identify failure mechanisms


• Excellent communication (written and verbal) skills, and advanced problem-solving orientation and decision-making skills. Proven ability to develop, present and justify positions to management personnel


• Experience with Medical Design Control processes is a plus

We are seeking a Quality Engineer with at least 3 years of experience evaluating quality for large complex systems. We are looking.

THE JOB AT A GLANCE
The IT Support Specialist will help our Support Engineering team ensure that all Carbon Health internal customers' technology needs are met and that their IT problems are solved with impactful and educational interactions. The perfect candidate will be efficient, detail-oriented, drive our company compliance goals, and excel at organization. Additionally, this individual will be a great communicator, assisting with our team's documentation and project management needs.

What You'll Do

• Work alongside a driven, fast paced IT Support team troubleshooting and resolving 100+ tickets on a weekly basis in order of priority and within our SLA commitments of 30 minutes to 1 hour on average.
• Assist employees remotely via written correspondence, video calls, and telecommunications all while documenting your troubleshooting and analysis of issues in a timely and concise manner.
• Be a subject matter expert for a number of existing and new SaaS services and integrations, all while ensuring the highest standards of system security.
• Assist with aspects of employee lifecycle and access management while upholding identity federation and compliance best practices.
• Help build our internal IT knowledge base, develop innovative ways to better IT processes and customer service through impactful help articles and project outlines.

About You

• High School Diploma or equivalent experience.
• Experience in a high paced environment with independent workflows while resolving 100+ tickets on a weekly basis within an average SLA of 30 minutes to 1 hour.
• Experience in assisting customers remotely via telephone, written correspondence, and video calls.
• Extensive expertise in both MacOS and Windows operating systems, able to independently troubleshoot and resolve a variety of software and hardware issues for computers, tablets, printers, scanners, and other peripherals.
• Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN as well as network troubleshooting workflows.
• Proficient in implementing and managing Identity Access Management solutions including secure password and MFA policies alongside identity federation best practices.
• Experience in troubleshooting and managing a wide variety of SaaS applications including (or similarly relevant) GSuite, Okta, Atlassian Cloud, Meraki and Mosyle MDM.
• Able to provide thorough and detailed analysis on issues assigned to you and document your findings + troubleshooting workflows in a timely and organized manner.
• Outstanding customer service and communication skillsets with proven ability to assist others in a timely manner with empathetic and impactful problem solving.
• Experience with Mobile Device Management systems and familiarity with basic concepts of device provisioning, profile and app management alongside compliance monitoring.
• Strong documentation skills for creating and maintaining knowledge base articles, how-to articles, and project outlines.
• Healthcare industry background with HIPAA compliance expertise.

If you want to continue growing as a professional and are looking for a 100% remote job, this is your opportunity.

A Important company is looking for a
IT Support Specialist
to work with clients in the USA from Colombia.

Position:
IT Support Specialist

Location:
Remote

Language Requirement:
B2 English or higher

About the Role:

We're seeking an
IT Support Specialist
to work in English for a US company. This role focuses on providing reactive support to customers, managing escalated technical issues, and solving complex challenges related to networks, servers, and cloud platforms. If you're a problem solver with
experience using tools like Microsoft 365, Azure, and Google Workspace, and have a B2 or higher English level, we want to meet you

Key Responsibilities:

• Manage escalated technical issues and resolve complex challenges related to networking, servers, virtualization, and cloud environments.
• Provide reactive support, including answering calls, contacting customers, and actively managing the ticket queue.
• Resolve issues such as network outages, server outages, and VMware-related issues.
• Ensure timely ticket resolution while maintaining high levels of customer satisfaction.
• Work with platforms such as Microsoft 365, Azure, Google Workspace, and VMware to optimize customer environments.
• Maintain consistent communication with customers, ensuring friendly and professional interactions on every call.

Requirements:

• English B2 or higher
• Proven experience in IT support, with solid knowledge of troubleshooting networks, servers, and virtualization technologies.
• Familiarity with Microsoft 365, Azure, and Google Workspace architecture is essential.
• Bonus: Experience with networking technologies, VMware, or cloud platforms such as AWS.
• Experience with ticket management systems such as ServiceNow or ConnectWise is preferred.
• Familiarity with RMM (Remote Monitoring and Management) and PSA (Professional Services Automation) tools is a plus.
• Bonus: Certifications: Certifications such as CompTIA Network+, Microsoft Certified Professional (MCP), or Azure certifications are a plus, but not required. We value proven skills and execution more than certifications.

IT Support Analysts at Huge provide first-line support to our users to ensure issues are routed, responded to and resolved in a timely manner. Working in a primarily creative based, Mac OS environment both remotely and on site, they deploy Mac and Windows systems, troubleshoot mobile devices, assist with meeting/town hall setups and occasionally assist with office infrastructure maintenance. This position is hybrid out of our Bogota office.

You are a bright, motivated individual who would like to grow their IT skill set in a fast-paced environment. You are an outgoing communicator by nature, willing to take on anything, ask questions and give feedback along the way. You have worked in a service & support organization and understand the user comes first. You can follow policy, take direction and manage competing priorities with a positive attitude.

What You'll Be Doing.

• Provision and deploy Mac and Windows systems for end users
• Perform research and collaboration with other IT staff to resolve issues
• Troubleshoot and resolve software issues (Adobe Suite, Figma, Box, Slack, Google Apps, MS Office etc.)
• Occasionally assist with Windows based issues
• Basic smartphone support (iOS, Android)
• Provide remote support using various tools (Team Viewer)
• Manage users, groups and distribution lists
• Resolve end user network issues (File shares, DNS, VPN. printers, etc.)
• Manage IT inventory
• Conduct weekly IT new hire orientations
• Assist with local meeting room setup and maintenance
• Occasional after-hours and travel availability

What We'd Like To See.

• 4+ years of relevant work experience in a technical and/or customer service capacity
• A working home network and room for occasional laptop storage/shipping
• A technical acumen with a desire to learn new things
• Experience with Mac OS X and underlying applications
• Familiarity with help desk ticketing systems
• Familiarity with design/creative tools is a big plus
• Ability to independently coordinate and prioritize tasks in a fast-paced environment
• Strong written and verbal communication skills
• Independent time management
• An outgoing, collaborative spirit

If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit and

About Huge
Huge is a design and technology company. We create products and experiences that grow the world's most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge's nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You'll find more information at

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers' or agents' recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

IT Support Specialist (Remote – Colombia) | USD $2,100/month Contractor

We're hiring a technically skilled IT Support Specialist
to help us scale and support our fast-growing operation. This is a
remote position for candidates based in Colombia
with strong experience in
Microsoft 365, Azure, and systems administration
.

You'll be our go-to person for user support, cloud infrastructure maintenance, automation support, and IT operations. We're looking for someone detail-oriented, reliable, and fluent in
both English and Spanish
.

Position Details

• Monthly Rate
  : USD $2,100 (Contractor)
• Location
  : Remote – Based in Colombia
• Working Hours
  : 7:00 AM – 4:00 PM PST (40 hours/week)
• Contract Type
  : Contractor / Freelance (Long-term)

What You'll Do

• Provide
  remote IT support
  to 50+ users across multiple locations (ticket-based, with 4-hour SLA)
• Manage and troubleshoot
  Office 365 environment
  (Exchange, Teams, SharePoint, OneDrive)
• Support and maintain
  Azure resources
  (Virtual Machines, Storage, Azure AD)
• Handle
  user provisioning, password resets, access control
  , and desktop/mobile troubleshooting
• Perform basic
  Python script debugging
  and assist with IT automation tasks
• Maintain and update
  documentation
  for internal tools and support processes
• Conduct
  security audits
  and assist with compliance processes
• Collaborate with an external IT consultant for infrastructure and system improvements

What We're Looking For

• 3+ years in IT support or system administration roles
• Strong experience with
  Microsoft 365 administration
• Experience managing resources in
  Azure
  (VMs, Azure AD, storage)
• Solid understanding of
  Windows Server
  and
  Active Directory
• Ability to troubleshoot issues remotely using remote access tools
• Comfortable editing/debugging
  Python scripts
  (no development required)
• English: B2–C1
  (required for documentation and meetings)
• Spanish: Fluent
  (for internal team communication)

Nice to Have

• PowerShell scripting skills
• Experience with HubSpot, Asana, or ERP tools (Impress)
• Familiarity with networking (VPNs, DNS, DHCP)
• Certifications: Microsoft AZ-104, MS-102, AZ-900, or CompTIA

What You'll Get

• Work from anywhere in Colombia – 100% remote
• Monthly compensation in USD
• Exposure to modern cloud tools and systems
• Opportunities to grow your technical skill set
• Friendly, collaborative team + external mentorship from IT experts

Ready to apply?

Apply here or send your resume and a short message about your experience supporting Microsoft 365 and Azure environments to

. We're looking for someone ready to jump in, solve problems, and help us build smarter IT operations.

#RemoteJob #ITSupport #ColombiaJobs #Microsoft365 #AzureAdmin #TechSupport #BilingualJobs #HiringNow #TrabajoRemoto #SoporteTI

We are seeking a highly skilled Bilingual IT Professional with C1-level English proficiency to provide Tier 1, 2 and 3 support for escalated issues within Windows and network environments. You will collaborate closely with helpdesk and engineering teams to troubleshoot and resolve complex issues, maintain IT infrastructure, and contribute to systems architecture for a U.S.-based company.

Work modality: On-site in Bogotá

Location: Office near Parque de la 93, Bogotá D.C.

Salary: Based on experience

Schedule (Full-time): Monday to Friday

Weekends off

Key Responsibilities

· Troubleshoot and resolve Tier 1, 2 and 3 tickets related to Windows OS, servers, and network infrastructure.

· Maintain and support servers, storage systems, and networking equipment across multiple client sites.

· Perform advanced diagnostics and root cause analysis to ensure long-term issue resolution.

· Conduct scheduled network performance testing and analysis.

· Accurately document ticket activity and manage the support queue in a timely manner.

What You Bring

· Proven experience in a Tier 1, 2, 3 IT support role or similar.

· Advanced English level (C1) – written and spoken.

· Excellent communication, time management, and customer service skills.

· Strong troubleshooting ability and attention to detail.

·
CompTIA A+
certification or equivalent experience.

Nice to Have (Not Mandatory)

· Solid understanding of networking concep ts (TCP/IP, routing, VLANs, firewalls, VPNs).

· Experience with cloud platforms (preferably Azure or AWS).

· Proficiency with virtualization technologies such as VMware or Citrix.

· Certifications such as CCNA, CCNP, Microsoft.

· Familiarity with ISO 9000 standards.

About Us

We are EXECUTEL, a U.S.-based outsourcing company committed to connecting top talent with international opportunities.

OverviewOn-site IT Support Analyst in Bogota, Colombia.

4+ years of experience in corporate IT support.

Strong English skills to communicate confidently across international teams.

Excellent communication with diverse, multidisciplinary groups.

Self-starter mindset with a laser focus on follow-through and task completion.

Customer-first attitude and a knack for solving problems efficiently.Consolidated Tech experience:LAN/WAN networks: Troubleshooting and optimization.Project & vendor coordination: You'll be the bridge between tech and execution.Helpdesk platforms: Ticket management, tracking, and resolution.Backup systems: Verification and execution of secure data practices.Active Directory: User creation, role assignment, and access control.Printers: Support and vendor coordination during maintenance.Location and how to applyOn-site modalityLocation: Bogota, ColombiaIf you meet the profile, please send your resume to ***: IT Support AnalystSeniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesLegal Services