28 Ofertas de Responsable Hotel en Colombia

Job Description Summary

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and the drive to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add talented individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences maximizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

HarbourVest is seeking a self-motivated Client Service Analyst to join our Client Experience team. This role will work with teams across the firm to complete daily inquiries from different clients across funds and account types. HarbourVest’s clients are primarily institutions including public and private pensions, endowments, foundations, sovereign wealth funds, family offices, and health service organizations. This position offers an exciting opportunity to develop a strong understanding of all aspects of the client journey within private markets asset management including onboarding, capital calls, distributions, reporting, and portfolio reviews. The position also includes working closely with teams across the firm including investment, solutions, accounting, treasury, tax, legal, compliance, and marketing.

This position will be a hybrid work arrangement.

The ideal candidate is someone who is :

• A highly organized self-starter who takes initiative
• Resourceful and adaptable
• Able to thrive in a fast-paced, high-volume environment
• Detailed oriented and deadline driven
• Comfortable managing ambiguity
• A team player

What you will do:

• Build and maintain strong external and internal relationships by listening, understanding, and appropriately responding to clients’ needs
• Collaborate with internal teams to deliver on client requirements and ensure excellent client experience
• Work as an adaptable teammate who proactively assists with workload rebalancing and high-priority items, collaborating with colleagues in other regions
• Provide administrative support to Client Service Team related to team meetings, training, projects and ad hoc items
• Manage flow of incoming client requests and appropriately assign to the team
• Participate in projects impacting the team and firm

What you bring::

• Familiarity with investment concepts
• High level of comfort with numbers and analysis
• Excellent written, comprehension, and verbal communication skills
• Strong project management skills
• Bias for action
• High level of maturity and ability to multi-task

Education Preferred:

• Bachelor’s degree or equivalent with strong academic credentials

Experience:

• 1+ years of Client Service or Operations experience
• Investment management, financial services, or private equity experience preferred

#LI-Hybrid

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and the drive to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add talented individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences maximizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

HarbourVest is seeking a self-motivated Client Service Analyst to join our Client Experience team. This role will work with teams across the firm to complete daily inquiries from different clients across funds and account types. HarbourVest’s clients are primarily institutions including public and private pensions, endowments, foundations, sovereign wealth funds, family offices, and health service organizations. This position offers an exciting opportunity to develop a strong understanding of all aspects of the client journey within private markets asset management including onboarding, capital calls, distributions, reporting, and portfolio reviews. The position also includes working closely with teams across the firm including investment, solutions, accounting, treasury, tax, legal, compliance, and marketing.

This position will be a hybrid work arrangement.

The ideal candidate is someone who is :

• A highly organized self-starter who takes initiative
• Resourceful and adaptable
• Able to thrive in a fast-paced, high-volume environment
• Detailed oriented and deadline driven
• Comfortable managing ambiguity
• A team player

What you will do:

• Build and maintain strong external and internal relationships by listening, understanding, and appropriately responding to clients’ needs
• Collaborate with internal teams to deliver on client requirements and ensure excellent client experience
• Work as an adaptable teammate who proactively assists with workload rebalancing and high-priority items, collaborating with colleagues in other regions
• Provide administrative support to Client Service Team related to team meetings, training, projects and ad hoc items
• Manage flow of incoming client requests and appropriately assign to the team
• Participate in projects impacting the team and firm

What you bring::

• Familiarity with investment concepts
• High level of comfort with numbers and analysis
• High level of maturity and ability to multi-task

Education Preferred:

• Bachelor’s degree or equivalent with strong academic credentials

Experience:

• 1+ years of Client Service or Operations experience
• Investment management, financial services, or private equity experience preferred

#LI-Hybrid

HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $138 billion assets under management as of September 30, 2024. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,200 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $9 billion to newly-formed funds, completed over 55 billion in secondary purchases, and invested over 40 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities.

Dialectica Bogota, D.C., Capital District, Colombia

Dialectica Bogota, D.C., Capital District, Colombia

Direct message the job poster from Dialectica

Accelerate Your Career at Dialectica

Are you ready to launch your career at one of Europe’s fastest-growing and most dynamic companies? Dialectica is looking for ambitious, driven individuals to join our Client Service Team as part of our July 2025 Associate Intake.

As a knowledge broker at Dialectica, you’ll play a key role in connecting top business professionals with the insights they need to make better decisions. You’ll gain hands-on experience across multiple industries and rapidly develop key professional skills in client service, project management, communication, and more.

To identify top talent for this exciting opportunity, we will be hosting an Assessment Center on June 6th, where selected candidates will participate in interactive evaluations and get a closer look at what it means to be part of our fast-paced, high-impact team.

Why Dialectica?

• Be part of a global, mission-driven company with offices across 3 continents
• Join a team that values Respect, Teamwork, Ownership, and a Growth Mindset
• Receive world-class training and development
• Work in a vibrant, supportive, and entrepreneurial environment

If you're passionate about the business world, eager to learn, and ready to contribute to a collaborative and high-performing team, we’d love to meet you.

About Dialectica

Dialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.

Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

With a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society. Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for.

These values include:

• Respect
• Teamwork
• Ownership
• Growth Mindset

About the role

As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day you could be connecting a private equity firm with experts to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.

You will need to think critically and fast, conduct high-level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients’ questions. You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients. Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills.

Your key responsibilities will include:

• Reviewing client project briefs to understand their knowledge gaps and conduct high level industry and company research to identify the most relevant experts
• Utilizing phone, LinkedIn, and email outreach to connect with experts
• Critically screening experts for their suitability and relevance to address a client’s needs with an emphasis on quality

The Client Service team

The Client Service team is the revenue epicenter of our business. A career in the Client Service team at Dialectica is more than just a job; it’s an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to develop into a Manager at an accelerated rate.

Requirements

Our future Dialectica team member has:

• 0-3 years of work experience
• Academic achievement gained in any undergraduate field (Bachelor’s degree or higher)
• Fluency in English is a must, both verbal and written
• Participation in extracurricular activities with proven records of leadership
• Strong interest and passion for the business world
• A development mentality to view setbacks and short term challenges as learning opportunities for growth
• A client service mentality, which means you are committed to go beyond yo
• The opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time and project management
• Be part of a creative, entrepreneurial a,nd fast-paced workplace
• Learning and development programs (onboarding bootcamp, Mini-MBA program, step up programs, foreign language courses)
• Competitive compensation schemes including a monthly performance bonus
• Comprehensive health coverage (medical and dental)
• Sponsored health & well-being, team bonding activities

Not sure if you have it all? Apply anyways because at Dialectica, we don’t believe in a “one size fits all” approach to hiring. We welcome candidates with different experiences and backgrounds.

• Seniority level Not Applicable

• Employment type Full-time

• Industries Information Services

Referrals increase your chances of interviewing at Dialectica by 2x

Bogota, D.C., Capital District, Colombia COP2,300,000.00-COP2,700,000.00 13 hours ago

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Bogota, D.C., Capital District, Colombia COP2,000,000.00-COP2,600,000.00 1 week ago

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Handle inbound calls, multiple coming from the Client Services Line and direct phone number.

Agents for this role will need excellent communication (written and verbal) skills specifically in the English language.

Needs to be a quick thinker, organized, and can perform tasks independently.

Needs to be outgoing and eager to assist customers (General Managers, Management Companies, etc.).

Excellent problem-solving, multi-tasking, and interpersonal skills.

Knowledgeable with MS Office Suite.

Ability to identify trends within process and escalate them accordingly to find a solution.

Assist Support with escalated customers, handle cancellations, Legal Entity, and understand all CS processes.

Ability to collaborate with other departments to resolve client concerns.

Strong experience in doing support via inbound, outbound calls, as well as emails.

Handle inbound calls, multiple coming from the Client Services Line and direct phone number.

Agents for this role will need excellent communication (written and verbal) skills specifically in the English language.

Needs to be a quick thinker, organized, and can perform tasks independently.

Needs to be outgoing and eager to assist customers (General Managers, Management Companies, etc.).

Excellent problem-solving, multi-tasking, and interpersonal skills.

Knowledgeable with MS Office Suite.

Ability to identify trends within process and escalate them accordingly to find a solution.

Assist Support with escalated customers, handle cancellations, Legal Entity, and understand all CS processes.

Ability to collaborate with other departments to resolve client concerns.

Strong experience in doing support via inbound, outbound calls, as well as emails.

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and the drive to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add talented individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences maximizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

HarbourVest is seeking a self-motivated Client Service Analyst to join our Client Experience team. This role will work with teams across the firm to complete daily inquiries from different clients across funds and account types. HarbourVest’s clients are primarily institutions including public and private pensions, endowments, foundations, sovereign wealth funds, family offices, and health service organizations. This position offers an exciting opportunity to develop a strong understanding of all aspects of the client journey within private markets asset management including onboarding, capital calls, distributions, reporting, and portfolio reviews. The position also includes working closely with teams across the firm including investment, solutions, accounting, treasury, tax, legal, compliance, and marketing.

This position will be a hybrid work arrangement.

The ideal candidate is someone who is :

• A highly organized self-starter who takes initiative
• Resourceful and adaptable
• Able to thrive in a fast-paced, high-volume environment
• Detailed oriented and deadline driven
• Comfortable managing ambiguity
• A team player

What you will do:

• Build and maintain strong external and internal relationships by listening, understanding, and appropriately responding to clients’ needs
• Collaborate with internal teams to deliver on client requirements and ensure excellent client experience
• Work as an adaptable teammate who proactively assists with workload rebalancing and high-priority items, collaborating with colleagues in other regions
• Provide administrative support to Client Service Team related to team meetings, training, projects and ad hoc items
• Manage flow of incoming client requests and appropriately assign to the team
• Participate in projects impacting the team and firm

What you bring::

• Familiarity with investment concepts
• High level of comfort with numbers and analysis
• High level of maturity and ability to multi-task

Education Preferred:

• Bachelor’s degree or equivalent with strong academic credentials

Experience:

• 1+ years of Client Service or Operations experience
• Investment management, financial services, or private equity experience preferred

#LI-Hybrid

HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $138 billion assets under management as of September 30, 2024. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,200 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $9 billion to newly-formed funds, completed over 55 billion in secondary purchases, and invested over 40 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities.

¿Tienes experiencia en atención al cliente y ventas? ¡Esta oportunidad es para ti!

Buscamos a una persona proactiva y comunicativa para unirse a nuestro equipo como Representante de Atención y Adquisición de Clientes.

En este puesto, ayudarás a los futuros estudiantes a explorar programas académicos en el sector salud, guiándolos en el proceso de inscripción y apoyándolos en su trayectoria académica.

Sobre la Compañía:

E&S Academy es una compañía educativa en Estados Unidos que ayuda a los estudiantes potenciales a avanzar en sus carreras mediante la inscripción en programas de formación sanitaria certificados. Los empleados tendrán oportunidades de crecimiento y desarrollo profesional.

Conoce más sobre E&S Academy aquí:

Responsabilidades:

• Promover los programas académicos de E&S Academy a los estudiantes potenciales.
• Impulsar la inscripción de estudiantes mediante la interacción directa con prospectos.
• Gestionar leads a través de llamadas salientes, llamadas entrantes, mensajes de texto y correos electrónicos.
• Colaborar con equipos internos para garantizar un proceso de incorporación de estudiantes sin inconvenientes.
• Mantener relaciones profesionales para mejorar la satisfacción de los estudiantes y generar referencias.

Requisitos:

• Profesional en áreas administrativas o afines, o estudiantes de estas carreras.
• Nivel de inglés B2 o superior.
• Disponibilidad para trabajar presencialmente en Barranquilla en un entorno dinámico.
• 6 meses a 1 año de experiencia en puestos similares.
• Dominio de Microsoft Outlook, Excel y Word.

Horario de Oficina: Lunes a viernes, de 7:30 a.m. a 4:30 p.m.

Beneficios:

• Salario competitivo y bonos.
• Contrato con todas las prestaciones de ley.
• Oportunidades de crecimiento y desarrollo profesional.
• Trabajo en un entorno colaborativo e innovador en una de las mejores zonas de la ciudad.

Tipo de Puesto: Tiempo completo

Si cumples con los requisitos, ¡no dudes en postularte hoy! Estaremos encantados de contar contigo en nuestro equipo.

Do you have experience in customer service and sales? This opportunity is for you!

We’re looking for a proactive, communicative individual to join our team as a Customer Service and Client Acquisition Representative.

In this role, you’ll assist prospective students as they explore academic programs in the healthcare field, guiding them through the enrollment process and supporting their educational journey.

About the Company:

E&S Academy is an educational company in the United States that helps prospective students advance their careers by enrolling them in certified healthcare training programs. Employees will have opportunities for growth and professional development.

Learn more about E&S Academy here:

Responsibilities:

• Promote E&S Academy’s academic programs to prospective students.
• Drive student enrollments through direct engagement with prospects.
• Manage leads via outbound calls, inbound calls, text messages, and emails.
• Collaborate with internal teams to ensure a smooth student onboarding process.
• Maintain professional relationships to enhance student satisfaction and generate referrals.

Requirements:

• Professional in administrative or related fields, or students in these areas.
• B2 level of English or higher.
• Availability to work on-site in Barranquilla in a fast-paced environment.
• 6 months to 1 year of experience in similar positions.
• Proficient in Microsoft Outlook, Excel, and Word.

Office Hours: Monday to Friday, 7:30 a.m. – 4:30 p.m.

Benefits:

• Competitive salary and bonuses.
• Contract with all legal benefits.
• Opportunities for growth and professional development.
• Work in a collaborative and innovative environment in one of the best areas of the city.

Job Type: Full-time

If you meet the requirements, don’t hesitate to apply today! We would be delighted to have you on our team.

The Client Service Manager is often the main point of communication between clients and the company. They must maintain good business relationships with current clients. Also, they are expected to handle and resolve client queries, develop strategies for improving customer service, train other client services staff, and participate in client onboarding.

• Participate in regular program reviews.
• Perform internal quality control check-ins with assigned teams.
• Support team leads and managers in establishing KPIs and meeting their program goals.
• Provide a leadership team with status updates and solutions to milestones, deliverables, risk assessments, etc.
• Foster a problem-solving environment demonstrating teamwork and innovation.
• Establish a standard and encourage the learning and sharing of best practices.
• Craft best practices and templates based on program needs/requirements.

• Excellent (near-native) English proficiency is a requirement for this job.
• Experience running large CS teams.
• Amazing customer support, phone support experience preferred.
• Tech-savvy and Advanced proficiency on G-Suite/MS Office.
• Experience successfully managing and mentoring other people.
• Experience leading hiring and interviews, training, and quality control programs.
• Sales or e-commerce experience and understanding of sales metrics and drivers.
• Great eye for detecting team and employee risk before it becomes an issue.
• Track record of building positive relationships with employees and partners.
• Strong work Ethic And a talent for bringing out the best in others.
• Passionate about sharing knowledge and helping others.
• Able to work an assigned schedule that falls within our operating hours and flexibility around weekends and holidays.

• 5+ years of experience in similar roles.
• Bachelor's Degree in Business or related fields
• Experience in the BPO industry is required.

Client Service Analyst - Bogota, Col About the job

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

In this role, you will analyze customer data to provide valuable insights that drive business decisions. You will work closely with cross-functional teams to ensure accurate data collection, management, and reporting. The ideal candidate will have strong analytical skills, a solid understanding of customer behavior, and proficiency in data analysis tools. If you're passionate about turning data into actionable insights and improving customer experiences, we’d love to hear from you!

Location: Colombia, Bogota

What We’re Looking For:

• Strong attention to detail
• Advance English skills.
• Advance Excel.
• Strong knowledge in Power-BI
• Excellent typing and computer skills
• Customer service experience
• Ability to work independently and meet deadlines

What We Offer:

• Hybrid work model and long-term contract
• Pre-paid Medicine
• Connectivity bonus
• Life insurance and funeral services
• Dental insurance
• Special Occasion Vouchers
• Career growth opportunities

ABOUT CAPGEMINI

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck the value of technology and build a more sustainable, more inclusive world.

Apply today and be a part of something amazing!

#LI-LG6

#LI-Hybrid