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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

If you are looking for an organization that offers you development and new professional challenges, this is your opportunity Iron Mountain is looking for Accounts Receivable Specialists, who will be part of the North American accounts receivable team. These people will be in continuous interaction with American clients (advanced level of English essential), with the organization's sales and billing teams. It is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. With your valuable contributions, you will help us maintain a healthy client portfolio, a good cash flow and avoid losses in the company due to non-payment.

Dare to work in a multinational company where you will have the opportunity to work with people from anywhere in the world and with a great impact in the United States.

What We Offer

• Ability to work remote
• Be part of an ever-evolving global organization focused on transformation and innovation
• Experience a culture of belonging where your voice is valued and encouraged
• Global connectivity with 26,000+ colleagues across 60 countries

Key Responsibilities…

• Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate to achieve target results set by Management
• Contact customers, via phone and e-mail, regarding their open invoices and billing disputes.
• Ability to identify issues causing delay in payment
• Ensure proper notes are documented in Oracle pertaining to the calls and efforts made to collect and resolve issue
• Maintain working partnership with District, Area, Division and Corporate teams
• When necessary escalate collection issues to Supervisor and/or Director
• Gain a comprehensive understanding of various Collections systems
• Knowledge and adherence to Iron Mountain policy and procedures – department and company standards
• Perform Collections Department projects as directed by management.
• Challenge yourself to raise the bar for excellence in customer service and collections.

Requirements

• Degree in Business or finance
• Willingness to learn
• Thrive as a team player in a fast paced environment
• Excellent communication skills – both verbally and written
• Detail-oriented
• Intermediate level ability with commonly used software; Microsoft Excel, Outlook, Word and Internet Browsers
• Strong typing skills
• Problem-solving skills which require exercising independent judgement
• Clear Criminal reference check Previous call center / Collections experience is required.

Join us at the Mountain where culture and values are practiced and respected every day.
Category: Finance

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

If you are looking for an organization that offers you development and new professional challenges, this is your opportunity Iron Mountain is looking for Accounts Receivable Specialists, who will be part of the North American accounts receivable team. These people will be in continuous interaction with American clients (advanced level of English essential), with the organization's sales and billing teams. It is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. With your valuable contributions, you will help us maintain a healthy client portfolio, a good cash flow and avoid losses in the company due to non-payment.

Dare to work in a multinational company where you will have the opportunity to work with people from anywhere in the world and with a great impact in the United States.

What We Offer

• Ability to work remote
• Be part of an ever-evolving global organization focused on transformation and innovation
• Experience a culture of belonging where your voice is valued and encouraged
• Global connectivity with 26,000+ colleagues across 60 countries

Key Responsibilities…

• Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate to achieve target results set by Management
• Contact customers, via phone and e-mail, regarding their open invoices and billing disputes.
• Ability to identify issues causing delay in payment
• Ensure proper notes are documented in Oracle pertaining to the calls and efforts made to collect and resolve issue
• Maintain working partnership with District, Area, Division and Corporate teams
• When necessary escalate collection issues to Supervisor and/or Director
• Gain a comprehensive understanding of various Collections systems
• Knowledge and adherence to Iron Mountain policy and procedures – department and company standards
• Perform Collections Department projects as directed by management.
• Challenge yourself to raise the bar for excellence in customer service and collections.

Requirements

• Degree in Business or finance
• Willingness to learn
• Thrive as a team player in a fast paced environment
• Excellent communication skills – both verbally and written
• Detail-oriented
• Intermediate level ability with commonly used software; Microsoft Excel, Outlook, Word and Internet Browsers
• Strong typing skills
• Problem-solving skills which require exercising independent judgement
• Clear Criminal reference check Previous call center / Collections experience is required.

Join us at the Mountain where culture and values are practiced and respected every day.
Category: Finance

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J

Overview

Join to apply for the Strategic Planning Collector role at Iron Mountain .

Iron Mountain is a global leader in storage and information management services. We provide solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and art storage and logistics, serving customers worldwide. This opportunity is within the North American accounts receivable team, with interaction across sales and billing teams.

• Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate and achieve targets set by Management.
• Contact customers via phone and e-mail regarding open invoices and billing disputes.
• Identify issues causing payment delays and document notes in Oracle about calls and collection efforts.
• Maintain working partnerships with District, Area, Division and Corporate teams; escalate issues to Supervisor or Director when necessary.
• Gain a comprehensive understanding of various Collections systems and adhere to Iron Mountain policy and procedures.
• Perform Collections Department projects as directed by management and strive for excellence in customer service and collections.

• Degree in Business or Finance.
• Willingness to learn and thrive as a team player in a fast-paced environment.
• Excellent verbal and written communication skills; detail-oriented.
• Intermediate level proficiency with Microsoft Excel, Outlook, Word and Internet browsers; strong typing skills.
• Problem-solving abilities requiring independent judgment.
• Clear criminal reference check; previous call center/collections experience required.

• Ability to work remote
• Part of an evolving global organization focused on transformation and innovation
• Culture of belonging where your voice is valued
• Global connectivity with 26,000+ colleagues across 60 countries

Iron Mountain offers development and new professional challenges in a multinational setting with a wide impact in the United States.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity or any other factor prohibited by law. If you require accommodations, please email For more details see the Supplement to learn about Equal Employment Opportunity and Pay Transparency.

Requisition: J

Overview

Join to apply for the Strategic Planning Collector role at Iron Mountain .

Iron Mountain is a global leader in storage and information management services. We provide solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and art storage and logistics, serving customers worldwide. This opportunity is within the North American accounts receivable team, with interaction across sales and billing teams.

• Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate and achieve targets set by Management.
• Contact customers via phone and e-mail regarding open invoices and billing disputes.
• Identify issues causing payment delays and document notes in Oracle about calls and collection efforts.
• Maintain working partnerships with District, Area, Division and Corporate teams; escalate issues to Supervisor or Director when necessary.
• Gain a comprehensive understanding of various Collections systems and adhere to Iron Mountain policy and procedures.
• Perform Collections Department projects as directed by management and strive for excellence in customer service and collections.

• Degree in Business or Finance.
• Willingness to learn and thrive as a team player in a fast-paced environment.
• Excellent verbal and written communication skills; detail-oriented.
• Intermediate level proficiency with Microsoft Excel, Outlook, Word and Internet browsers; strong typing skills.
• Problem-solving abilities requiring independent judgment.
• Clear criminal reference check; previous call center/collections experience required.

• Ability to work remote
• Part of an evolving global organization focused on transformation and innovation
• Culture of belonging where your voice is valued
• Global connectivity with 26,000+ colleagues across 60 countries

Iron Mountain offers development and new professional challenges in a multinational setting with a wide impact in the United States.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity or any other factor prohibited by law. If you require accommodations, please email For more details see the Supplement to learn about Equal Employment Opportunity and Pay Transparency.

Requisition: J

Overview

Join to apply for the Strategic Planning Collector role at Iron Mountain .

Iron Mountain is a global leader in storage and information management services. We provide solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and art storage and logistics, serving customers worldwide. This opportunity is within the North American accounts receivable team, with interaction across sales and billing teams.

• Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate and achieve targets set by Management.
• Contact customers via phone and e-mail regarding open invoices and billing disputes.
• Identify issues causing payment delays and document notes in Oracle about calls and collection efforts.
• Maintain working partnerships with District, Area, Division and Corporate teams; escalate issues to Supervisor or Director when necessary.
• Gain a comprehensive understanding of various Collections systems and adhere to Iron Mountain policy and procedures.
• Perform Collections Department projects as directed by management and strive for excellence in customer service and collections.

• Degree in Business or Finance.
• Willingness to learn and thrive as a team player in a fast-paced environment.
• Excellent verbal and written communication skills; detail-oriented.
• Intermediate level proficiency with Microsoft Excel, Outlook, Word and Internet browsers; strong typing skills.
• Problem-solving abilities requiring independent judgment.
• Clear criminal reference check; previous call center/collections experience required.

• Ability to work remote
• Part of an evolving global organization focused on transformation and innovation
• Culture of belonging where your voice is valued
• Global connectivity with 26,000+ colleagues across 60 countries

Iron Mountain offers development and new professional challenges in a multinational setting with a wide impact in the United States.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity or any other factor prohibited by law. If you require accommodations, please email For more details see the Supplement to learn about Equal Employment Opportunity and Pay Transparency.

Requisition: J

Overview

Join to apply for the Strategic Planning Collector role at Iron Mountain .

Iron Mountain is a global leader in storage and information management services. We provide solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and art storage and logistics, serving customers worldwide. This opportunity is within the North American accounts receivable team, with interaction across sales and billing teams.

• Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate and achieve targets set by Management.
• Contact customers via phone and e-mail regarding open invoices and billing disputes.
• Identify issues causing payment delays and document notes in Oracle about calls and collection efforts.
• Maintain working partnerships with District, Area, Division and Corporate teams; escalate issues to Supervisor or Director when necessary.
• Gain a comprehensive understanding of various Collections systems and adhere to Iron Mountain policy and procedures.
• Perform Collections Department projects as directed by management and strive for excellence in customer service and collections.

• Degree in Business or Finance.
• Willingness to learn and thrive as a team player in a fast-paced environment.
• Excellent verbal and written communication skills; detail-oriented.
• Intermediate level proficiency with Microsoft Excel, Outlook, Word and Internet browsers; strong typing skills.
• Problem-solving abilities requiring independent judgment.
• Clear criminal reference check; previous call center/collections experience required.

• Ability to work remote
• Part of an evolving global organization focused on transformation and innovation
• Culture of belonging where your voice is valued
• Global connectivity with 26,000+ colleagues across 60 countries

Iron Mountain offers development and new professional challenges in a multinational setting with a wide impact in the United States.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity or any other factor prohibited by law. If you require accommodations, please email For more details see the Supplement to learn about Equal Employment Opportunity and Pay Transparency.

Requisition: J

Overview

Join to apply for the Strategic Planning Collector role at Iron Mountain .

Iron Mountain is a global leader in storage and information management services. We provide solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and art storage and logistics, serving customers worldwide. This opportunity is within the North American accounts receivable team, with interaction across sales and billing teams.

• Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate and achieve targets set by Management.
• Contact customers via phone and e-mail regarding open invoices and billing disputes.
• Identify issues causing payment delays and document notes in Oracle about calls and collection efforts.
• Maintain working partnerships with District, Area, Division and Corporate teams; escalate issues to Supervisor or Director when necessary.
• Gain a comprehensive understanding of various Collections systems and adhere to Iron Mountain policy and procedures.
• Perform Collections Department projects as directed by management and strive for excellence in customer service and collections.

• Degree in Business or Finance.
• Willingness to learn and thrive as a team player in a fast-paced environment.
• Excellent verbal and written communication skills; detail-oriented.
• Intermediate level proficiency with Microsoft Excel, Outlook, Word and Internet browsers; strong typing skills.
• Problem-solving abilities requiring independent judgment.
• Clear criminal reference check; previous call center/collections experience required.

• Ability to work remote
• Part of an evolving global organization focused on transformation and innovation
• Culture of belonging where your voice is valued
• Global connectivity with 26,000+ colleagues across 60 countries

Iron Mountain offers development and new professional challenges in a multinational setting with a wide impact in the United States.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity or any other factor prohibited by law. If you require accommodations, please email For more details see the Supplement to learn about Equal Employment Opportunity and Pay Transparency.

Requisition: J

Overview

Join to apply for the Strategic Planning Collector role at Iron Mountain .

Iron Mountain is a global leader in storage and information management services. We provide solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and art storage and logistics, serving customers worldwide. This opportunity is within the North American accounts receivable team, with interaction across sales and billing teams.

• Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate and achieve targets set by Management.
• Contact customers via phone and e-mail regarding open invoices and billing disputes.
• Identify issues causing payment delays and document notes in Oracle about calls and collection efforts.
• Maintain working partnerships with District, Area, Division and Corporate teams; escalate issues to Supervisor or Director when necessary.
• Gain a comprehensive understanding of various Collections systems and adhere to Iron Mountain policy and procedures.
• Perform Collections Department projects as directed by management and strive for excellence in customer service and collections.

• Degree in Business or Finance.
• Willingness to learn and thrive as a team player in a fast-paced environment.
• Excellent verbal and written communication skills; detail-oriented.
• Intermediate level proficiency with Microsoft Excel, Outlook, Word and Internet browsers; strong typing skills.
• Problem-solving abilities requiring independent judgment.
• Clear criminal reference check; previous call center/collections experience required.

• Ability to work remote
• Part of an evolving global organization focused on transformation and innovation
• Culture of belonging where your voice is valued
• Global connectivity with 26,000+ colleagues across 60 countries

Iron Mountain offers development and new professional challenges in a multinational setting with a wide impact in the United States.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity or any other factor prohibited by law. If you require accommodations, please email For more details see the Supplement to learn about Equal Employment Opportunity and Pay Transparency.

Requisition: J

Overview

Join to apply for the Strategic Planning Collector role at Iron Mountain .

Iron Mountain is a global leader in storage and information management services. We provide solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and art storage and logistics, serving customers worldwide. This opportunity is within the North American accounts receivable team, with interaction across sales and billing teams.

• Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate and achieve targets set by Management.
• Contact customers via phone and e-mail regarding open invoices and billing disputes.
• Identify issues causing payment delays and document notes in Oracle about calls and collection efforts.
• Maintain working partnerships with District, Area, Division and Corporate teams; escalate issues to Supervisor or Director when necessary.
• Gain a comprehensive understanding of various Collections systems and adhere to Iron Mountain policy and procedures.
• Perform Collections Department projects as directed by management and strive for excellence in customer service and collections.

• Degree in Business or Finance.
• Willingness to learn and thrive as a team player in a fast-paced environment.
• Excellent verbal and written communication skills; detail-oriented.
• Intermediate level proficiency with Microsoft Excel, Outlook, Word and Internet browsers; strong typing skills.
• Problem-solving abilities requiring independent judgment.
• Clear criminal reference check; previous call center/collections experience required.

• Ability to work remote
• Part of an evolving global organization focused on transformation and innovation
• Culture of belonging where your voice is valued
• Global connectivity with 26,000+ colleagues across 60 countries

Iron Mountain offers development and new professional challenges in a multinational setting with a wide impact in the United States.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity or any other factor prohibited by law. If you require accommodations, please email For more details see the Supplement to learn about Equal Employment Opportunity and Pay Transparency.

Requisition: J