62 Ofertas de Lean Six Sigma en Colombia
Process Improvement Coordinator
Publicado hace 3 días
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Voyager Global Mobility (VGM) is a leading provider of car leasing solutions tailored for the mobility app industry, including services for companies like Uber and DiDi. With our headquarters in New York City, USA, we operate a global network of branches across the United States and Latin America, committed to offering exceptional service and innovative solutions to our clients.
We are looking for a proactive and detail-oriented Process Improvement Coordinator with a strong background in BPO operations, project coordination, and HubSpot CRM. This role will be responsible for coordinating process improvements across multiple functions, managing operational workflows, and supporting cross-team alignment.
The ideal candidate combines strong execution skills with process discipline, is comfortable working in a fast-paced, systems-driven environment, and can support both HubSpot-based and non-HubSpot-based operational improvements.
KEY RESPONSIBILITIES:Process Improvement
- Facilitate the end-to-end lifecycle of process improvements, from initial data gathering and documentation to strategic implementation. Partner with key stakeholders to ensure new processes are successfully adopted, scaled, and maintained across all relevant functions.
- Assess current operational processes and workflows and identify gaps, inefficiencies, and opportunities for improvement and potential automation.
- Adopt project management, planning, and operating rhythm deliverables including frequent communication and presentations to functional leadership, project leadership, and business stakeholders.
- Lead and facilitate collaborative workshops and brainstorming sessions, escalating issues and proposing tactical solutions.
- Apply change management principles to deliver project goals, build system and process competency, and integrate multiple improvements at one time.
- Drive cross-functional collaboration by partnering with subject matter experts to identify, document, and standardize best practices. Champion the successful scaling and adoption of these new practices across all relevant teams to enhance operational efficiency and consistency.
HubSpot CRM Oversight
- Assist in setting up and designing HubSpot CRM and all associated tools (Marketing Hub, Sales Hub, Service Hub) from the ground up, ensuring full functionality and alignment with business needs.
- Develop and implement workflows, automation, and integrations to optimize processes across teams.
- Create custom dashboards, pipelines, and reports to track KPIs and measure success across GBS functions.
- Train team members on HubSpot functionalities, ensuring adoption and proficiency across departments in collaboration with the Learning and development team and seniors of the different departments.
- Stay up-to-date with HubSpot updates and best practices to continuously improve processes.
- Collaborate across functions supported within our Global Business Services operations to align HubSpot configurations consistent with company goals and global processes.
- Serve as the primary point of contact for HubSpot requests, troubleshooting, and system configuration updates.
- Manage HubSpot configuration for all functions based on projects.
- Create and maintain all workflows, forms, and automation based on defined requirements and process changes requests.
- Act as liaison between IT and operational owners when issues occur between HubSpot and other connected platforms (e.g., via integrations or data flows), partnering with other departments to secure resources and support for resolution or design when needed.
- Bachelor’s degree in Business Administration, Marketing, IT, or a related field, or equivalent experience.
- Minimum 2–4 years of hands-on experience working with HubSpot, including setup, customization, and optimization.
- Expertise in configuring and managing workflows, automation, and integrations.
- Strong analytical skills to create actionable insights from reports and dashboards.
- Proven ability to train and onboard teams for effective platform usage.
- Exceptional organizational and problem-solving skills.
- HubSpot certifications (e.g., HubSpot Marketing Software, CRM Implementation, Inbound) are a strong plus.
- Language Proficiency: Exceptional fluency (speaking and writing) in Spanish and English is required.
- Demonstrated ability to take initiative, ask questions, and follow through on tasks from start to finish.
- Flexible, adaptable, and proactive in navigating shifting priorities and new challenges.
- Willingness to learn systems and processes independently and apply that knowledge quickly.
Bogota - Colombia.
SALARY AND BENEFITS:- Between 8 to 10 million Colombian pesos, depending on experience.
- A supportive company culture with an outstanding work environment.
- Career path opportunities for growth and development.
Process Improvement Team Lead
Ayer
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Join to apply for the Process Improvement Team Lead role at Lisinski Law Firm .
Firm Mission Statement:
Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.
Position Overview:
The Process Improvement Team Lead oversees a diverse team of Project Managers, Process Engineers, and Process Improvement Specialists that are responsible for leading and executing process creation and process improvement projects from initiation to completion. This role involves supporting and providing guidance on different process improvement and project management methodologies, ensuring they align with organizational goals and project management principles. This individual must have a proven track record of success in leading a variety of process creation and improvement projects with an emphasis on lean, six sigma, PDCA, DMAIC, waterfall, and agile methods with a strong emphasis on time management. This role must have the ability to lead and advise their team by providing training, guidance, and performance management. Additionally, the candidate should be efficient at managing resources and effective at communicating with diverse teams and stakeholders.
- Supervise and mentor a diverse team of Project Managers, Process Engineers, and Process Improvement Specialists by providing guidance, support, performance management, and payroll to ensure high levels of productivity and morale.
- Ensure team members are utilizing lean and project management principles in all project work including project charters, data collection and risk management tools, and change management processes.
- Oversee and support team member’s lean training and development.
- Ensure that all projects are executed and delivered on time, within scope, and within budget by monitoring progress, managing resources, and assisting with removal of any roadblocks.
- Facilitate team meetings and 1:1’s to review questions and any process updates.
- Oversee and ensure that all project deliverables meet the quality standards and expectations set by the Firm and the project sponsor.
- Supervise team members to ensure they are providing regular and consistent reports and updates on project progress, status, risks, and other necessary information.
- Serve as the primary point of escalation for assisting with highly complex or unique projects.
- Assist with addressing and resolving any conflicts or issues within project teams or with stakeholders.
- Identify opportunities to improve project management processes and implement best practices to enhance overall efficiency.
Mid-Senior level
Employment Type:Contract
Job Function:Management and Manufacturing
Industries:Legal Services
#J-18808-LjbffrProcess Improvement Team Lead
Ayer
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Descripción Del Trabajo
Firm Mission Statement
Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.
Position Overview
The Process Improvement Team Lead oversees a diverse team of Project Managers, Process Engineers, and Process Improvement Specialists that are responsible for leading and executing process creation and process improvement projects from initiation to completion. This role involves supporting and providing guidance on different process improvement and project management methodologies, ensuring they align with organizational goals and project management principles. This individual must have a proven track record of success in leading a variety of process creation and improvement projects with an emphasis on lean, six sigma, PDCA, DMAIC, waterfall, and agile methods with a strong emphasis on time management. This role must have the ability to lead and advise their team by providing training, guidance, and performance management. Additionally, the candidate should be efficient at managing resources and effective at communicating with diverse teams and stakeholders.
Essential Job Functions & Responsibilities
- Supervise and mentor a diverse team of Project Managers, Process Engineers, and Process Improvement Specialists by providing guidance, support, performance management, and payroll to ensure high levels of productivity and morale.
- Ensure team members are utilizing lean and project management principles in all project work including project charters, data collection and risk management tools, and change management processes.
- Oversee and support team member’s lean training and development.
- Ensure that all projects are executed and delivered on time, within scope, and within budget by monitoring progress, managing resources, and assisting with removal of any roadblocks.
- Facilitate team meetings and 1:1’s to review questions and any process updates.
- Oversee and ensure that all project deliverables meet the quality standards and expectations set by the Firm and the project sponsor.
- Supervise team members to ensure they are providing regular and consistent reports and updates on project progress, status, risks, and other necessary information.
- Serve as the primary point of escalation for assisting with highly complex or unique projects.
- Assist with addressing and resolving any conflicts or issues within project teams or with stakeholders.
- Identify opportunities to improve project management processes and implement best practices to enhance overall efficiency.
Process Improvement Team Lead
Hoy
Trabajo visto
Descripción Del Trabajo
Firm Mission Statement
Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.
Position Overview
The Process Improvement Team Lead oversees a diverse team of Project Managers, Process Engineers, and Process Improvement Specialists that are responsible for leading and executing process creation and process improvement projects from initiation to completion. This role involves supporting and providing guidance on different process improvement and project management methodologies, ensuring they align with organizational goals and project management principles. This individual must have a proven track record of success in leading a variety of process creation and improvement projects with an emphasis on lean, six sigma, PDCA, DMAIC, waterfall, and agile methods with a strong emphasis on time management. This role must have the ability to lead and advise their team by providing training, guidance, and performance management. Additionally, the candidate should be efficient at managing resources and effective at communicating with diverse teams and stakeholders.
Essential Job Functions & Responsibilities
- Supervise and mentor a diverse team of Project Managers, Process Engineers, and Process Improvement Specialists by providing guidance, support, performance management, and payroll to ensure high levels of productivity and morale.
- Ensure team members are utilizing lean and project management principles in all project work including project charters, data collection and risk management tools, and change management processes.
- Oversee and support team member’s lean training and development.
- Ensure that all projects are executed and delivered on time, within scope, and within budget by monitoring progress, managing resources, and assisting with removal of any roadblocks.
- Facilitate team meetings and 1:1’s to review questions and any process updates.
- Oversee and ensure that all project deliverables meet the quality standards and expectations set by the Firm and the project sponsor.
- Supervise team members to ensure they are providing regular and consistent reports and updates on project progress, status, risks, and other necessary information.
- Serve as the primary point of escalation for assisting with highly complex or unique projects.
- Assist with addressing and resolving any conflicts or issues within project teams or with stakeholders.
- Identify opportunities to improve project management processes and implement best practices to enhance overall efficiency.
Senior Business Process Improvement Analyst
Hoy
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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Business Analyst supports the global Service and Repair team by delivering critical analytical insights, resolving operational challenges, and driving continuous process improvement. This role liaises with cross-functional teams—including IT, supply chain, finance, and master data to troubleshoot workflow and system issues, coordinate enhancements, and ensure data integrity.
The Business Analyst contributes to the following activities within the global Service and Repair team (S&R):
- Provide day-to-day analytical and problem-solving support to business operations by investigating and resolving issues related to system processes, workflows and data anomalies.
- Liaise with cross-functional teams (such as IT, S&R business operations, master data, supply chain, finance etc.) to identify root causes of operational issues and recommend actionable solutions or system enhancements.
- Connect and collaborate with IT partners for process and system improvements. Proactive monitoring, maintaining and govern Service and Repair master data ensuring accuracy, consistency and compliance.
- Support and execute Business Analyst activities in coordinating and driving Analytics, Insights and Reporting implementations, including user acceptance testing in close collaboration with key users.
- Monitor key performance indicators (KPI's) and system-generated reports to proactively identify trends or inefficiencies in business processes and support the continuous improvement initiatives.
- Execute against product vision and commitments in an Agile environment.
- Perform large scale data & systems analysis.
- Manage and 'own' significant pieces of project deliverables end-to-end from the initial demand, all the way to testing the agreed solution and delivering to production.
- Be able to understand complex requirements, come up with high quality solutions to address the demand and fully explore dependencies and implications on various components of introducing the change.
- Survey, analyze and evaluate processes, products and services.
- Conduct requirements gathering activities, using a variety of internal and external data and conducting end stakeholder interviews.
- Act as a linking pin between the business, Material Master Data management and IT (Service & Repair) and being involved in topics on strategic architecture and design. Provide documentation of processes and business requirements.
- Take on project management tasks and services.
Qualifications
- Bachelor's degree.
- At least 5 years of experience as a (Sr.) Business Analyst
- Strong analytical, problem-solving, and synthesizing skills with the ability to work independently, with guidance provided as needed.
- The ability to interpret a set of business and technical requirements and contribute to developing robust solutions.
- Strong communication and influencing skills, with ability to communicate effectively with business and IT stakeholders.
- Flexible and resilient team player with strong interpersonal skills taking initiative to drive things forward.
- Adaptable, able to work across teams and functions in a multinational environment.
- Experience with SAP (Preferably MDM and or CS)
- Professional proficiency in English including written and verbal communication.
Nice to Have
- Prior experience with SCRUM/Agile methodologies.
- Business analysis or project management experience in the medical device industry, ideally with a background in Service & Repair.
- High proficiency with Excel Spreadsheets, Business Objects, and SAP, experience creating Excel documents, including spreadsheets, formulas, charts, graphs, and functions.
- Eager to grow and develop their knowledge and skills.
- Servant leadership perspective to support and enable the business stakeholders.
- Global mindset and willingness to learn.
- Professional proficiency in English including written and verbal communication.
- Affinity with emerging technologies like (gen) AI.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
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