47 Ofertas de Latam Colombia en Colombia

About Gladly:

Gladly, the customer-centered, AI-powered customer support platform is built around people, not tickets. Unlike traditional ticket-based customer support solutions, our software helps brands deliver radically personal service at scale by integrating every channel—voice, email, SMS, chat, social messaging, and self-service—into a single, lifelong conversation stream. Companies like Allbirds, Bombas, Crate & Barrel, and Warby Parker use Gladly to create exceptional customer experiences, transforming everyday customer interactions into lasting connections.

Gladly is a fully distributed company that embraces remote work and believes in flexibility, innovation, and inclusivity. We foster a collaborative, inclusive culture that prioritizes growth, DEIB, and meaningful connections. At Gladly, people are at the heart of everything we do.

What you'll do

• Understand customer’s business goals in order to drive the adoption and optimal use of Gladly’s suite of products.
• Lead in the design and continuous optimization of AI workflows using prompt engineering and third party integrations.
• Proactive Check-ins & Implementation: Conduct regular check-ins with customers, providing actionable suggestions for improving their use of the product, and ensuring effective implementation of new features and functionalities- Solutioning & Troubleshooting: Be the go-to expert for navigating complex customer situations, providing guidance and innovative solutions to ensure customer success.
• Customer Feedback & Product Advocacy: Collect and analyze feedback from customers, identifying trends across pricing, metrics, and product functionality. Provide actionable insights to Product, Engineering, and leadership to drive continuous improvement in Gladly's offerings.
• Proactive Engagement & Risk Mitigation: Collaborate with Customer Success Managers (CSMs) to track progress against business goals, surface risks, document blockers, and ensure alignment on timelines and expectations.
  QBRs & EBRs: Participate in Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to provide updates, review progress on large initiatives, and ensure customers’ needs and goals are being met with the Gladly platform.

What we're looking for

* Technical Expertise: Strong understanding of SaaS platforms, JSON, REST APIs, and Webhooks particularly in customer service or retail technology. Proven ability to quickly learn and adapt to new products and communicate their value to customers.
* Experience: Minimum of 3-5 years in a technical

¿Quieres construir un futuro más sólido, sustentable y cultivar tu carrera? Súmate al equipo global de Cargill que cuenta con 160,000empleados que usan tecnologías nuevas, conocimientos dinámicos y más de 154años de experiencia para conectar a los granjeros con los mercados, a los clientes con los ingredientes, y a las personas y animales con los alimentos que necesitan para prosperar.

El (la) Finance Analyst, Food LATAM realiza actividades de planificación y análisis financiero que integran la planificación, la elaboración de presupuestos, la previsión y la generación de informes y análisis de gestión para respaldar el desarrollo de la estrategia empresarial. Con una supervisión limitada, este trabajo lleva a cabo análisis moderadamente complejos para generar información e implementa mejoras continuas para mejorar la toma de decisiones empresariales.

• PLANIFICACIÓN FINANCIERA, INFORMES Y ANÁLISIS: Proporciona planificación financiera, presupuestos, pronósticos, análisis de causa raíz e informes y análisis de gestión oportunos, precisos y consistentes para el grupo o función empresarial asignado, traduciendo las métricas financieras en información relevante para ayudar a mejorar la toma de decisiones, el rendimiento y el crecimiento del negocio.
• MODELADO Y ANÁLISIS: Realiza análisis ad hoc y modelos moderadamente complejos, incluido el costo de los servicios y las tendencias asociadas, tanto financieras como no financieras, para permitir la toma de decisiones y evaluar los indicadores clave de rendimiento, comunica los resultados y puede ayudar con la evaluación financiera de nuevas oportunidades de desarrollo empresarial.
• MEJORA CONTINUA DE PROCESOS: Implementa mejoras relacionadas con los datos y la tecnología para respaldar la estandarización y simplificación de la planificación financiera, la elaboración de presupuestos, la previsión y los informes de gestión.
• INFORMES Y PRESENTACIONES: Realiza informes financieros moderadamente complejos y presentaciones para mejorar el proceso de comunicación de iniciativas y resultados a los equipos comerciales y otros socios.
• HERRAMIENTAS, MODELOS E INFORMES: Colabora con colegas en equipos financieros multifuncionales para lograr la estrategia financiera y los objetivos estratégicos de la empresa o función, implementando herramientas, modelos, evaluaciones comparativas e informes efectivos y eficientes para proporcionar información y garantizar la precisión y la transparencia.
• PLANIFICACIÓN EMPRESARIAL INTEGRADA: Apoya la gestión de riesgos financieros clave e implementa la monetización de la planificación empresarial integrada, la previsión y la revisión operativa para el grupo o función empresarial.
• ANÁLISIS DE RENDIMIENTO OPERATIVO: Supervisa el rendimiento operativo y realiza análisis de variación y comparación con el pronóstico y el presupuesto para un conjunto de áreas de negocio determinadas.
• GESTIÓN DE LAS PARTES INTERESADAS: Apoya las conversaciones comerciales, analiza las aportaciones y opiniones recopiladas de las partes interesadas y prepara resúmenes cuantitativos de estimaciones futuras para presentarlas a los miembros superiores del equipo para mejorar la toma de decisiones.

#LI-Hybrid - #LI-GB2

• AÑOS MÍNIMOS Y TÍPICOS DE EXPERIENCIA LABORAL

• Requisito mínimo de 2 años de experiencia laboral relevante. Por lo general, refleja 3 años o más de experiencia relevante.

• DESEABLES

• Profesional en carreras afinas a finanzas, contaduría, ingeniería industrial, economía, administración de empresas, etc.
• Manejo de Excel intermedio- avanzado
• Experiencia y conocimiento de evaluación de proyectos

About Gladly:

Gladly, the customer-centered, AI-powered customer support platform is built around people, not tickets. Unlike traditional ticket-based customer support solutions, our software helps brands deliver radically personal service at scale by integrating every channel—voice, email, SMS, chat, social messaging, and self-service—into a single, lifelong conversation stream. Companies like Allbirds, Bombas, Crate & Barrel, and Warby Parker use Gladly to create exceptional customer experiences, transforming everyday customer interactions into lasting connections.

Gladly is a fully distributed company that embraces remote work and believes in flexibility, innovation, and inclusivity. We foster a collaborative, inclusive culture that prioritizes growth, DEIB, and meaningful connections. At Gladly, people are at the heart of everything we do.

What you'll do

• Understand customer’s business goals in order to drive the adoption and optimal use of Gladly’s suite of products.
• Lead in the design and continuous optimization of AI workflows using prompt engineering and third party integrations.
• Proactive Check-ins & Implementation: Conduct regular check-ins with customers, providing actionable suggestions for improving their use of the product, and ensuring effective implementation of new features and functionalities- Solutioning & Troubleshooting: Be the go-to expert for navigating complex customer situations, providing guidance and innovative solutions to ensure customer success.
• Customer Feedback & Product Advocacy: Collect and analyze feedback from customers, identifying trends across pricing, metrics, and product functionality. Provide actionable insights to Product, Engineering, and leadership to drive continuous improvement in Gladly's offerings.
• Proactive Engagement & Risk Mitigation: Collaborate with Customer Success Managers (CSMs) to track progress against business goals, surface risks, document blockers, and ensure alignment on timelines and expectations.
  QBRs & EBRs: Participate in Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to provide updates, review progress on large initiatives, and ensure customers’ needs and goals are being met with the Gladly platform.

What we're looking for

* Technical Expertise: Strong understanding of SaaS platforms, JSON, REST APIs, and Webhooks particularly in customer service or retail technology. Proven ability to quickly learn and adapt to new products and communicate their value to customers.
* Experience: Minimum of 3-5 years in a technical

¿Quieres construir un futuro más sólido, sustentable y cultivar tu carrera? Súmate al equipo global de Cargill que cuenta con 160,000empleados que usan tecnologías nuevas, conocimientos dinámicos y más de 154años de experiencia para conectar a los granjeros con los mercados, a los clientes con los ingredientes, y a las personas y animales con los alimentos que necesitan para prosperar.

El (la) Finance Analyst, Food LATAM realiza actividades de planificación y análisis financiero que integran la planificación, la elaboración de presupuestos, la previsión y la generación de informes y análisis de gestión para respaldar el desarrollo de la estrategia empresarial. Con una supervisión limitada, este trabajo lleva a cabo análisis moderadamente complejos para generar información e implementa mejoras continuas para mejorar la toma de decisiones empresariales.

• PLANIFICACIÓN FINANCIERA, INFORMES Y ANÁLISIS: Proporciona planificación financiera, presupuestos, pronósticos, análisis de causa raíz e informes y análisis de gestión oportunos, precisos y consistentes para el grupo o función empresarial asignado, traduciendo las métricas financieras en información relevante para ayudar a mejorar la toma de decisiones, el rendimiento y el crecimiento del negocio.
• MODELADO Y ANÁLISIS: Realiza análisis ad hoc y modelos moderadamente complejos, incluido el costo de los servicios y las tendencias asociadas, tanto financieras como no financieras, para permitir la toma de decisiones y evaluar los indicadores clave de rendimiento, comunica los resultados y puede ayudar con la evaluación financiera de nuevas oportunidades de desarrollo empresarial.
• MEJORA CONTINUA DE PROCESOS: Implementa mejoras relacionadas con los datos y la tecnología para respaldar la estandarización y simplificación de la planificación financiera, la elaboración de presupuestos, la previsión y los informes de gestión.
• INFORMES Y PRESENTACIONES: Realiza informes financieros moderadamente complejos y presentaciones para mejorar el proceso de comunicación de iniciativas y resultados a los equipos comerciales y otros socios.
• HERRAMIENTAS, MODELOS E INFORMES: Colabora con colegas en equipos financieros multifuncionales para lograr la estrategia financiera y los objetivos estratégicos de la empresa o función, implementando herramientas, modelos, evaluaciones comparativas e informes efectivos y eficientes para proporcionar información y garantizar la precisión y la transparencia.
• PLANIFICACIÓN EMPRESARIAL INTEGRADA: Apoya la gestión de riesgos financieros clave e implementa la monetización de la planificación empresarial integrada, la previsión y la revisión operativa para el grupo o función empresarial.
• ANÁLISIS DE RENDIMIENTO OPERATIVO: Supervisa el rendimiento operativo y realiza análisis de variación y comparación con el pronóstico y el presupuesto para un conjunto de áreas de negocio determinadas.
• GESTIÓN DE LAS PARTES INTERESADAS: Apoya las conversaciones comerciales, analiza las aportaciones y opiniones recopiladas de las partes interesadas y prepara resúmenes cuantitativos de estimaciones futuras para presentarlas a los miembros superiores del equipo para mejorar la toma de decisiones.

#LI-Hybrid - #LI-GB2

• AÑOS MÍNIMOS Y TÍPICOS DE EXPERIENCIA LABORAL

• Requisito mínimo de 2 años de experiencia laboral relevante. Por lo general, refleja 3 años o más de experiencia relevante.

• DESEABLES

• Profesional en carreras afinas a finanzas, contaduría, ingeniería industrial, economía, administración de empresas, etc.
• Manejo de Excel intermedio- avanzado
• Experiencia y conocimiento de evaluación de proyectos

Are you a self-starter with a passion for helping businesses thrive? Do you get a kick out of connecting with people and sharing solutions that genuinely make a difference? If so, we have an exciting opportunity for you to launch your sales career as a Junior Inside Sales Representative at Booksy!

At Booksy, we're in the business of helping people around the world feel great about themselves, every day. We empower entrepreneurs in the hair and beauty industry to build successful businesses and support their customers in arranging those essential 'me time' moments. We're a technology company, creating an application that is used and loved by millions of customers.

As a Junior Inside Sales Representative, you won't just be selling a product; you’ll be a vital part of helping business owners within the hair & beauty industry get set up on Booksy and understand the immense value we bring. You'll be the expert, educating providers on Booksy’s values and bringing new businesses into our vibrant community. This role is all about building relationships and guiding businesses to success with our innovative platform.

You’ll play to win, managing your own pipeline of providers and consistently striving to meet and exceed your weekly KPIs and monthly sales goals. We're looking for someone with grit, persistence, and integrity – someone who isn’t afraid to put themselves out there and doesn't take rejection personally. If you're genuinely curious about people and local businesses, and possess the innate ability to inspire passion in others, you'll love spreading the Booksy word!

Please note that this is an independent contractor position supporting Booksy, with contract administration handled through our third-party vendor.

To ensure a fair and consistent review process for all candidates, we require all application materials, including resumes, to be submitted in English. This allows our hiring team to accurately and efficiently assess the qualifications and experience of each applicant. If your resume is in a language other than English, we request that you resubmit it in English so that we can fully consider your application.

This role offers a competitive base salary of $1,500 USD per month plus commissions.

To be successful in this role, you'll need:

• 0-2 years of phone sales experience; whether it be as an inside sales rep, or in an outbound sales role
• Residency in Colombia
• Experience selling for technology/SaaS companies or in a similar environment; working with small business clients at a high volume would be a plus
• Experience with utilizing SalesForce or similar CRM , to organize your sales process and manage your pipeline but also to build dashboards and reports
• Proficiency in English and Spanish

Our Diversity and Inclusion Commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you.

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

As an Inside Sales Team Leader , you'll take charge of inspiring and guiding a dedicated LatAm based team, setting ambitious goals, and evaluating their performance to drive Booksy towards its objectives.

Alongside leading the team, you will be responsible for reaching out to, and qualifying, inbound leads via outbound calls, SMS, email & other tools. We like our team leaders in Booksy to lead by example - so you’ll have your personal goal; up to 50% of regular inside sales representatives goals.

In this role, you'll need to become a product expert and knowledgeable on all things Booksy whilst staying accountable for managing and owning your own and your team's pipeline of providers.

Please note that this is an independent contractor position supporting Booksy, with contract administration handled through our third-party vendor.

To ensure a fair and consistent review process for all candidates, we require all application materials, including resumes, to be submitted in English. This allows our hiring team to accurately and efficiently assess the qualifications and experience of each applicant. If your resume is in a language other than English, we request that you resubmit it in English so that we can fully consider your application.

This role offers a competitive base salary of $2,200 USD per month plus commissions.

To be successful in this role, you'll need:

• At least 4 years of phone sales experience ; whether it be as an inside sales rep, or in an outbound sales role
• Residency in Colombia
• Ideally, prior experience in acting as a Team Lead and People Manager
• Experience selling for technology/SaaS companies or in a similar environment; working with small business clients at a high volume would be a plus
• Experience with utilizing SalesForce or similar CRM , to organize your sales process and manage your pipeline but also to build dashboards and reports
• Proficiency in English and Spanish

Our Diversity and Inclusion Commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you.

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

As an Inside Sales Team Leader , you'll take charge of inspiring and guiding a dedicated LatAm based team, setting ambitious goals, and evaluating their performance to drive Booksy towards its objectives.

Alongside leading the team, you will be responsible for reaching out to, and qualifying, inbound leads via outbound calls, SMS, email & other tools. We like our team leaders in Booksy to lead by example - so you’ll have your personal goal; up to 50% of regular inside sales representatives goals.

In this role, you'll need to become a product expert and knowledgeable on all things Booksy whilst staying accountable for managing and owning your own and your team's pipeline of providers.

Please note that this is an independent contractor position supporting Booksy, with contract administration handled through our third-party vendor.

To ensure a fair and consistent review process for all candidates, we require all application materials, including resumes, to be submitted in English. This allows our hiring team to accurately and efficiently assess the qualifications and experience of each applicant. If your resume is in a language other than English, we request that you resubmit it in English so that we can fully consider your application.

This role offers a competitive base salary of $2,200 USD per month plus commissions.

To be successful in this role, you'll need:

• At least 4 years of phone sales experience ; whether it be as an inside sales rep, or in an outbound sales role
• Residency in Colombia
• Ideally, prior experience in acting as a Team Lead and People Manager
• Experience selling for technology/SaaS companies or in a similar environment; working with small business clients at a high volume would be a plus
• Experience with utilizing SalesForce or similar CRM , to organize your sales process and manage your pipeline but also to build dashboards and reports
• Proficiency in English and Spanish

Our Diversity and Inclusion Commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you.

Date: 05 Aug, 2025

Alerts for this search are currently off .

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Company Overview: Booksy is the #1 SaaS-enabled Health, Beauty & Wellness (HBW) marketplace globally. Our offerings include a cloud-based appointment booking solution for hairstylists, colorists, barbers, braiders, nail artists, estheticians, massage therapists, salons, spas, and more. We also provide business management tools that simplify appointment scheduling, calendar management,

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

As an Inside Sales Team Leader , you'll take charge of inspiring and guiding a dedicated LatAm based team, setting ambitious goals, and evaluating their performance to drive Booksy towards its objectives.

Alongside leading the team, you will be responsible for reaching out to, and qualifying, inbound leads via outbound calls, SMS, email & other tools. We like our team leaders in Booksy to lead by example - so you’ll have your personal goal; up to 50% of regular inside sales representatives goals.

In this role, you'll need to become a product expert and knowledgeable on all things Booksy whilst staying accountable for managing and owning your own and your team's pipeline of providers.

Please note that this is an independent contractor position supporting Booksy, with contract administration handled through our third-party vendor.

To ensure a fair and consistent review process for all candidates, we require all application materials, including resumes, to be submitted in English. This allows our hiring team to accurately and efficiently assess the qualifications and experience of each applicant. If your resume is in a language other than English, we request that you resubmit it in English so that we can fully consider your application.

This role offers a competitive base salary of $2,200 USD per month plus commissions.

To be successful in this role, you'll need:

• At least 4 years of phone sales experience ; whether it be as an inside sales rep, or in an outbound sales role
• Residency in Colombia
• Ideally, prior experience in acting as a Team Lead and People Manager
• Experience selling for technology/SaaS companies or in a similar environment; working with small business clients at a high volume would be a plus
• Experience with utilizing SalesForce or similar CRM , to organize your sales process and manage your pipeline but also to build dashboards and reports
• Proficiency in English and Spanish

Our Diversity and Inclusion Commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you.