121 Ofertas de It Infrastructure en Colombia

About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role

We are looking for an experienced IT Infrastructure Manager to lead and grow our talented infrastructure team. Reporting to the Director of IT, you will be instrumental in building a strong team capable of managing Liferay's extensive global infrastructure, with a particular focus on our large-scale Continuous Integration (CI) environment hosted primarily in AWS, alongside significant resources in GCP. You will oversee the management, strategy, and execution of Liferay's cloud (AWS, GCP) and on-premises infrastructure. This role requires a blend of strong technical infrastructure expertise, particularly in cloud environments, and proven leadership capabilities to manage engineers, guide projects, ensure system reliability, and contribute to the overarching IT strategy. You are motivated by the challenge of managing complex, hybrid cloud environments and are passionate about developing your team members.

Key Objectives

Lead, mentor, build, and direct the Infrastructure team, fostering a collaborative environment and promoting individual growth through performance management and development plans.

Develop and implement strategies for managing, optimizing, and scaling Liferay's cloud infrastructure, focusing on AWS and GCP environments, especially the CI systems.

Oversee the design, implementation, and maintenance of reliable, performant, and scalable servers, networks, CI/CD infrastructure, and associated systems.

Ensure the implementation and effectiveness of monitoring, remote management, and automation tools for infrastructure management across AWS, GCP, and on-premises environments.

Collaborate with Security, DevOps, Engineering, and other departments to engineer IT solutions, ensuring operational efficiency and adherence to security best practices.

Manage infrastructure projects, including system migrations, scaling initiatives, and technology upgrades.

Oversee Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies for infrastructure systems.

Administer established policies and procedures, contributing to departmental budgeting, strategic planning, and procedural improvements.

Set performance targets for the team, track progress, and report to senior leadership.

Required Qualifications

Comprehensive knowledge of IT infrastructure concepts and principles, including extensive experience with both AWS and GCP cloud platforms, virtualization, networking, and server hardware management.

Proven experience leading, managing, and building an IT infrastructure team, including personnel decisions and performance management.

Demonstrated experience in developing and executing strategic plans for infrastructure scalability, reliability, and security in cloud environments.

Experience performing complex tasks related to infrastructure design, implementation, and maintenance.

Experience with infrastructure automation tools (e.g., Ansible, Terraform) and containerization technologies (e.g., Docker, Kubernetes).

Excellent communication and interpersonal skills, with the ability to partner with cross-departmental leaders.

Experience setting performance targets and reporting progress to leadership.

Preferred Qualifications

Strong experience managing large-scale Continuous Integration (CI/CD) infrastructure and associated tools.

BS/BA degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Relevant technical certifications (e.g., AWS, GCP, Networking, ITIL) are a plus.

2 years of experience leading projects

What We Offer

Salary package w/ competitive benefits according to qualifications and experience

Opportunities to take responsibility, grow professionally, and Stay Nerdy

A positive and collaborative work culture

Check out what employees say about us on Glassdoor

Working at a leading open-source company

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.

About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role

You are motivated to build and maintain robust systems and solutions in cloud and on-premises environments. You will contribute to the full cycle of systems development, including design, build, testing, and delivery, working under general supervision. As a multi-skilled engineer with an understanding of networking, system development, and infrastructure design, you'll play a key part in IT’s solutions. You enjoy collaborating with team members and are keen to develop your skills and contribute to the team's success. You are eager to support the expansion of IT to serve our global company through standardization and resilient systems.

Key Objectives

Contribute to the design, implementation, and maintenance of high-availability continuous integration (CI) systems and other core infrastructure services, primarily hosted on AWS and GCP.

Help ensure that cloud resources and services in AWS and GCP are designed, implemented, and maintained for reliability, performance, and scalability, following best practices.

Assist in maintaining and utilizing tools for monitoring, managing, and automating infrastructure within AWS and GCP environments.

Troubleshoot and resolve moderately complex issues related to AWS and GCP infrastructure and services

May assist in guiding junior team members on tasks related to cloud infrastructure operations in AWS and GCP

Required Qualifications

Relevant experience in an IT support environment with technical experience in distributed technologies and systems development, including hands-on experience with cloud platforms.

Experience with automation and Infrastructure as Code tools (e.g., Ansible, Terraform, Packer).

Strong experience in Linux systems

Strong understanding of Linux Containers and Kubernetes

Demonstrable experience working with cloud platforms, specifically AWS and GCP.

Experience with Business Continuity Planning (BCP), Disaster Recovery (DR) planning and testing

Preferred Qualifications

BS/BA degree in Electrical Engineering, Software Engineering, or Computer Science

Relevant certifications in AWS or GCP

Comfortable working in one or more of the following languages: Go (preferred), Python, NodeJS, Java

Experience contributing to IT projects involving cloud migrations or deployments.

Experience supporting global IT solutions with a hybrid infrastructure

What We Offer

Salary package w/ competitive benefits according to qualifications and experience

Opportunities to take responsibility, grow professionally, and Stay Nerdy

A positive and collaborative work culture

Check out what employees say about us on Glassdoor

Working at a leading open-source company

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.

#LI-MM1

About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role

We are looking for an experienced IT Infrastructure Manager to lead and grow our talented infrastructure team. Reporting to the Director of IT, you will be instrumental in building a strong team capable of managing Liferay's extensive global infrastructure, with a particular focus on our large-scale Continuous Integration (CI) environment hosted primarily in AWS, alongside significant resources in GCP. You will oversee the management, strategy, and execution of Liferay's cloud (AWS, GCP) and on-premises infrastructure. This role requires a blend of strong technical infrastructure expertise, particularly in cloud environments, and proven leadership capabilities to manage engineers, guide projects, ensure system reliability, and contribute to the overarching IT strategy. You are motivated by the challenge of managing complex, hybrid cloud environments and are passionate about developing your team members.

Key Objectives

Lead, mentor, build, and direct the Infrastructure team, fostering a collaborative environment and promoting individual growth through performance management and development plans.

Develop and implement strategies for managing, optimizing, and scaling Liferay's cloud infrastructure, focusing on AWS and GCP environments, especially the CI systems.

Oversee the design, implementation, and maintenance of reliable, performant, and scalable servers, networks, CI/CD infrastructure, and associated systems.

Ensure the implementation and effectiveness of monitoring, remote management, and automation tools for infrastructure management across AWS, GCP, and on-premises environments.

Collaborate with Security, DevOps, Engineering, and other departments to engineer IT solutions, ensuring operational efficiency and adherence to security best practices.

Manage infrastructure projects, including system migrations, scaling initiatives, and technology upgrades.

Oversee Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies for infrastructure systems.

Administer established policies and procedures, contributing to departmental budgeting, strategic planning, and procedural improvements.

Set performance targets for the team, track progress, and report to senior leadership.

Required Qualifications

Comprehensive knowledge of IT infrastructure concepts and principles, including extensive experience with both AWS and GCP cloud platforms, virtualization, networking, and server hardware management.

Proven experience leading, managing, and building an IT infrastructure team, including personnel decisions and performance management.

Demonstrated experience in developing and executing strategic plans for infrastructure scalability, reliability, and security in cloud environments.

Experience performing complex tasks related to infrastructure design, implementation, and maintenance.

Experience with infrastructure automation tools (e.g., Ansible, Terraform) and containerization technologies (e.g., Docker, Kubernetes).

Excellent communication and interpersonal skills, with the ability to partner with cross-departmental leaders.

Experience setting performance targets and reporting progress to leadership.

Preferred Qualifications

Strong experience managing large-scale Continuous Integration (CI/CD) infrastructure and associated tools.

BS/BA degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Relevant technical certifications (e.g., AWS, GCP, Networking, ITIL) are a plus.

2 years of experience leading projects

What We Offer

Salary package w/ competitive benefits according to qualifications and experience

Opportunities to take responsibility, grow professionally, and Stay Nerdy

A positive and collaborative work culture

Check out what employees say about us on Glassdoor

Working at a leading open-source company

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.

Company Description

We are One Sutherland — a global team working together to create breakthrough solutions. We value diversity of thought, experience, and background, and we are an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Sutherland was founded in 1986 and has since become a leading global provider of business process and technology management services, offering an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle.

POSITION SUMMARY: The primary purpose of this position is to support the design, testing, and implementation of architectural changes to the Sutherland Connect platform, which includes Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Outbound, Email, Chat, Social Media, Infomart, GVP, SMS, Speech Analytics, Proactive Notification, Call Back, and other services. The candidate must be

Company Description:

We areOne Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer.We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal ofOne Sutherland Team, Playing to Win.

Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Job Description:

POSITION SUMMARY: The primary purpose of this position is to support the design, and test the implementation of Architectural changes to the Sutherland Connect platform. Platform currently includes, includes Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys Outbound, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Notification, Call Back, and all other services offered by Sutherland Connect etc. The candidate will be required to be “on call” after hours to support the products in the event of platform outages or high visibility issues.

The candidate will provide monitoring of the platform and proactively address any issues or anomalies. It is also responsible to drive metrics and key factors to problem management of common issues and drive them through to resolution.

KEY RESPONSIBILITIES:

Qualified individuals must have the ability to perform the following duties:

1. Responsible for the support of Sutherland Connect platforms. Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Contact, Call Back, etc.
2. Strong knowledge of SIP from the carrier level. Strong knowledge of Oracle (Acme Packet) and Avaya SBCs and TDM Gateways such as Audio Codes M3Ks and G450s.
3. Understanding of the technical design and troubleshooting steps to support and test.
4. Partners with the Business and Service Delivery team to assist with issue resolution of new Program solutions.
5. Responsible for Engineering change documentation for Run books.
6. Partners with development/integrations team for platform support when needed.
7. Develop testing solutions to provide proactive testing methodology and use of CYARA tool for monitoring capabilities for all Connect programs
8. Conduct testing and develop disaster recovery plans to detect faults, minimize malfunctions, and backup systems.
9. Provide highest level of technical consultancy to ensure problem resolution is achieved in the shortest possible timeframe
10. Manages vendors on escalated issues and projects specific to your area of influence.
11. Interacts directly with client related to issues, problems, or overall design.
12. Drive monitoring of the platform and reports issues and anomalies
13. Lead outage calls and drive through to resolution
14. Work within ateam of Support Engineers, on issues related to the Connect platform or a specific area of influence for proper resolution and documentation of issues.
15. Willingness and ability to cross train others in the varying technologies related to area of influence.
16. Test and lead the implementation of Infrastructure architecture based on enterprise business requirements and IT Strategies.
17. Support of OB Calling campaigns including TCPA compliance.
18. Manage the Patching of Applications on the Connect platform and managing changes from Support or other teams to ensure compliance with change management protocol.

Qualifications:

MINIMUM REQUIRED QUALIFICATIONS:

BS in Computer Science, Engineering or related field or 4 - 6 years’ progressive relevant experience required.

• Strong knowledge of Genesys Platform
• 4 - 6 years demonstrated experience delivering on multiple, simultaneous projects.
• 4 - 6 years’ experience with vendor management and performance to ensure compliance with commitments and budget.
• Expertise with enterprise voice network infrastructures (SBCs & Gateways, SIP, circuit switching, VoIP architecture).

PREFERRED QUALIFICATIONS:

• Demonstrated experience in vendor management
• Knowledge of Avaya and Cisco CUCM is a plus

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Company Description:

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer.We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal ofOne Sutherland Team, Playing to Win.

Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Job Description:

POSITION SUMMARY: The primary purpose of this position is to support the design, and test the implementation of Architectural changes to the Sutherland Connect platform. Platform currently includes, includes Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys Outbound, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Notification, Call Back, and all other services offered by Sutherland Connect etc. The candidate will be required to be “on call” after hours to support the products in the event of platform outages or high visibility issues.

The candidate will provide monitoring of the platform and proactively address any issues or anomalies. It is also responsible to drive metrics and key factors to problem management of common issues and drive them through to resolution.

KEY RESPONSIBILITIES:

Qualified individuals must have the ability to perform the following duties:

1. Responsible for the support of Sutherland Connect platforms. Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Contact, Call Back, etc.
2. Strong knowledge of SIP from the carrier level. Strong knowledge of Oracle (Acme Packet) and Avaya SBCs and TDM Gateways such as Audio Codes M3Ks and G450s.
3. Understanding of the technical design and troubleshooting steps to support and test.
4. Partners with the Business and Service Delivery team to assist with issue resolution of new Program solutions.
5. Responsible for Engineering change documentation for Run books.
6. Partners with development/integrations team for platform support when needed.
7. Develop testing solutions to provide proactive testing methodology and use of CYARA tool for monitoring capabilities for all Connect programs
8. Conduct testing and develop disaster recovery plans to detect faults, minimize malfunctions, and backup systems.
9. Provide highest level of technical consultancy to ensure problem resolution is achieved in the shortest possible timeframe
10. Manages vendors on escalated issues and projects specific to your area of influence.
11. Interacts directly with client related to issues, problems, or overall design.
12. Drive monitoring of the platform and reports issues and anomalies
13. Lead outage calls and drive through to resolution
14. Work within ateam of Support Engineers, on issues related to the Connect platform or a specific area of influence for proper resolution and documentation of issues.
15. Willingness and ability to cross train others in the varying technologies related to area of influence.
16. Test and lead the implementation of Infrastructure architecture based on enterprise business requirements and IT Strategies.
17. Support of OB Calling campaigns including TCPA compliance.
18. Manage the Patching of Applications on the Connect platform and managing changes from Support or other teams to ensure compliance with change management protocol.

Qualifications:

MINIMUM REQUIRED QUALIFICATIONS:

BS in Computer Science, Engineering or related field or 4 - 6 years’ progressive relevant experience required.

• Strong knowledge of Genesys Platform
• 4 - 6 years demonstrated experience delivering on multiple, simultaneous projects.
• 4 - 6 years’ experience with vendor management and performance to ensure compliance with commitments and budget.
• Expertise with enterprise voice network infrastructures (SBCs & Gateways, SIP, circuit switching, VoIP architecture).

PREFERRED QUALIFICATIONS:

• Demonstrated experience in vendor management
• Knowledge of Avaya and Cisco CUCM is a plus

Additional Information:

All your information will be kept confidential according to EEO guidelines.

• Work from home it infrastructure analyst

Compartir oferta

At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

We have an opportunity available for an IT Infrastructure Analyst to join the Technical Support team. We are looking for proactive, dynamic people and team players, with great organizational capacity, accustomed to handling multiple tasks, and with marked attention to detail. It is an excellent opportunity for those analysts looking to grow within the IT industry.

What You Will Do:

- Work on IT projects, including designing and deploying new IT systems and services.
- Troubleshoot hardware and software issues related to internal IT.
- Monitor current and future infrastructure
- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
Here's what we're looking for:

- 2+ years of experience in IT infrastructure.
- Experience in IT projects and rolling out IT infrastructures across various technologies.
- Strong communication skills.
- Bachelor of Software Engineering or Computer Science.
- Advanced English level.

How we do make your work (and your life) easier:

- 100% remote work (from anywhere).
- Excellent compensation in USD or your local currency if preferred
- Hardware and software setup for you to work from home.
- Flexible hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive!

At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

We have an opportunity available for an IT Infrastructure Analyst to join the Technical Support team. We are looking for proactive, dynamic people and team players, with great organizational capacity, accustomed to handling multiple tasks, and with marked attention to detail. It is an excellent opportunity for those analysts looking to grow within the IT industry.

What You Will Do:

- Work on IT projects, including designing and deploying new IT systems and services.
- Troubleshoot hardware and software issues related to internal IT.
- Monitor current and future infrastructure
- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
Here's what we're looking for:

- 2+ years of experience in IT infrastructure.
- Experience in IT projects and rolling out IT infrastructures across various technologies.
- Strong communication skills.
- Bachelor of Software Engineering or Computer Science.
- Advanced English level.

How we do make your work (and your life) easier:

- 100% remote work (from anywhere).
- Excellent compensation in USD or your local currency if preferred
- Hardware and software setup for you to work from home.
- Flexible hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive!

Lean, Agile, TI/Tecnología de la información, Software Engineering, Computer Science, Infraestructura

Profesional Senior

Ingeniería de sistemas Computación

Tecn Sistemas Computación

2 años de experiencia

Programador

10Vacantes

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