195 Ofertas de Gestión Crm en Colombia

What you will do

• Develop key business networks to build long-term relationships with existing, and former customers;
• Collaborate closely with Partnership Directors, Delivery Managers, and the Executive team to achieve team goals;
• Create content to drive sales conversions;
• Run multichannel campaigns targeting warm contacts;
• Assist Partnership Directors, Delivery managers, and the Executive team with business trip planning;
• Maintain the customer database (CRM).

• Excellent written skills in English ;
• Experience in copywriting and campaign preparation (creating custom personalized messages, articles/research, script writing, etc.);
• 1+ year of experience in Marketing, Business Development, and/or Sales Development, or Operations;
• High attention to detail —you’ll be handling a lot of important data;
• A sense of ownership for tasks and results;
• Strong self-organization and independence;
• Eagerness to learn and continuously grow;
• Experience with G.Suite and Linkedin .

• Experience with CRM systems (ideal but not crucial Zoho CRM);
• Understanding of the IT industry and key trends.

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :)

What you will do

• Develop key business networks to build long-term relationships with existing, and former customers;
• Collaborate closely with Partnership Directors, Delivery Managers, and the Executive team to achieve team goals;
• Create content to drive sales conversions;
• Run multichannel campaigns targeting warm contacts;
• Assist Partnership Directors, Delivery managers, and the Executive team with business trip planning;
• Maintain the customer database (CRM).

• Excellent written skills in English ;
• Experience in copywriting and campaign preparation (creating custom personalized messages, articles/research, script writing, etc.);
• 1+ year of experience in Marketing, Business Development, and/or Sales Development, or Operations;
• High attention to detail —you’ll be handling a lot of important data;
• A sense of ownership for tasks and results;
• Strong self-organization and independence;
• Eagerness to learn and continuously grow;
• Experience with G.Suite and Linkedin .

• Experience with CRM systems (ideal but not crucial Zoho CRM);
• Understanding of the IT industry and key trends.

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :)

Job description

We are seeking a Customer Relationship Officer with strong communication skills in English and Spanish, the ability to multitask, and a collaborative approach to working with teams. This role focuses on delivering excellent customer service and supporting internal coordination.

Key Responsibilities / Responsabilidades:

• Communicate clearly and professionally with clients.
• Handle multiple tasks and customer requests efficiently.
• Work effectively with internal teams to resolve issues.
• Build strong customer relationships and provide tailored support.

Qualifications / Requisitos:

• Fluent in English and Spanish (spoken & written).
• Excellent communication and interpersonal skills.
• Strong multitasking and organizational abilities.
• Team-oriented with a proactive attitude.
• Experience in customer service preferred.

Tipo de puesto: Tiempo completo

Experiencia:

• Servicio al cliente: 1 año (Deseable)

Idioma:

• Ingles (Obligatorio)

You will be working for a US-based technology company with the leading in Software, Web and mobile app development for businesses in North America helping our independent retailers adopt and embrace this new key component of their digital marketing solution. The role will provide product expertise and best practices consultation to ensure our retailers are getting the maximum value from the product. In addition, this role will be instrumental in soliciting in-market feedback from retailers to help the product development roadmap.

We only want the best and if you are looking to work with a fast-growing and stable American company then this position is for you.

• Discuss strategies with clients based on marketing and promotional activities that drive
  consumers to shop online and/or in-store.
• Manage client expectations and oversee website changes to keep client’s websites in line
  with their overall business strategy.
• Communicate routinely and in a timely manner with clients including responses to
  emails, phone calls, voicemails, and meeting coordination.
• Participate in and lead webinars/conf calls with clients and field reps as needed.
• Help determine promotional content and coordinate website/digital changes as needed
• Conduct monthly website reviews with clients and track progress on the priorities you
  establish together.
• Train and assist our clients on how to use our products and tools we offer to ensure they
  are aware of all the ways we can help their business
• Manage requests to resolve website technical and escalating issues to appropriate
  departments.

• Bachelor’s degree
• 3-5 years of Account Management and Marketing related experience; Agency experience is
  preferred.
• Excellent interpersonal communication, collaboration, and solution-building skills.
• Excellent presentation, verbal, written, and organizational skills.
• Highly organized and strong attention to detail; ability to maintain accuracy while working on multiple customer initiatives at the same time.
• Ability to learn and work in a fast-paced, high-volume, and deadline-driven environment.
• Strong aptitude for and knowledge of project and time management.
• Ability to find solutions and provide effective alternatives when needed.
• Understanding of advertising, digital marketing, social media, creative services,
  production, retail, and e-commerce.
• Has a passion for customer service, bringing empathy and compassion to our clients.
• Ability to think critically and solve complex problems.
• Experience with Google Analytics
• Experience with HTML, CSS, and/or Java is preferred

PLEASE SUBMIT YOUR RESUMES IN ENGLISH

You will be working for a US-based technology company with the leading in Software, Web and mobile app development for businesses in North America helping our independent retailers adopt and embrace this new key component of their digital marketing solution. The role will provide product expertise and best practices consultation to ensure our retailers are getting the maximum value from the product. In addition, this role will be instrumental in soliciting in-market feedback from retailers to help the product development roadmap.

We only want the best and if you are looking to work with a fast-growing and stable American company then this position is for you.

• Discuss strategies with clients based on marketing and promotional activities that drive consumers to shop online and/or in-store.
• Manage client expectations and oversee website changes to keep client’s websites in line with their overall business strategy.
• Communicate routinely and in a timely manner with clients including responses to emails, phone calls, voicemails, and meeting coordination.
• Participate in and lead webinars/conf calls with clients and field reps as needed.
• Help determine promotional content and coordinate website/digital changes as needed
• Conduct monthly website reviews with clients and track progress on the priorities you establish together.
• Train and assist our clients on how to use our products and tools we offer to ensure they are aware of all the ways we can help their business
• Manage requests to resolve website technical and escalating issues to appropriate departments.

• Bachelor’s degree
• 3-5 years of Account Management and Marketing related experience; Agency experience is preferred.
• Excellent interpersonal communication, collaboration, and solution-building skills.
• Excellent presentation, verbal, written, and organizational skills.
• Highly organized and strong attention to detail; ability to maintain accuracy while working on multiple customer initiatives at the same time.
• Ability to learn and work in a fast-paced, high-volume, and deadline-driven environment.
• Strong aptitude for and knowledge of project and time management.
• Ability to find solutions and provide effective alternatives when needed.
• Understanding of advertising, digital marketing, social media, creative services, production, retail, and e-commerce.
• Has a passion for customer service, bringing empathy and compassion to our clients.
• Ability to think critically and solve complex problems.
• Experience with Google Analytics
• Experience with HTML, CSS, and/or Java is preferred

Please submit your resumes in English.

You will be working for a US-based technology company with the leading in Software, Web and mobile app development for businesses in North America helping our independent retailers adopt and embrace this new key component of their digital marketing solution. The role will provide product expertise and best practices consultation to ensure our retailers are getting the maximum value from the product. In addition, this role will be instrumental in soliciting in-market feedback from retailers to help the product development roadmap.

We only want the best and if you are looking to work with a fast-growing and stable American company then this position is for you.

• Discuss strategies with clients based on marketing and promotional activities that drive
  consumers to shop online and/or in-store.
• Manage client expectations and oversee website changes to keep client’s websites in line
  with their overall business strategy.
• Communicate routinely and in a timely manner with clients including responses to
  emails, phone calls, voicemails, and meeting coordination.
• Participate in and lead webinars/conf calls with clients and field reps as needed.
• Help determine promotional content and coordinate website/digital changes as needed
• Conduct monthly website reviews with clients and track progress on the priorities you
  establish together.
• Train and assist our clients on how to use our products and tools we offer to ensure they
  are aware of all the ways we can help their business
• Manage requests to resolve website technical and escalating issues to appropriate
  departments.

• Bachelor’s degree
• 3-5 years of Account Management and Marketing related experience; Agency experience is
  preferred.
• Excellent interpersonal communication, collaboration, and solution-building skills.
• Excellent presentation, verbal, written, and organizational skills.
• Highly organized and strong attention to detail; ability to maintain accuracy while working on multiple customer initiatives at the same time.
• Ability to learn and work in a fast-paced, high-volume, and deadline-driven environment.
• Strong aptitude for and knowledge of project and time management.
• Ability to find solutions and provide effective alternatives when needed.
• Understanding of advertising, digital marketing, social media, creative services,
  production, retail, and e-commerce.
• Has a passion for customer service, bringing empathy and compassion to our clients.
• Ability to think critically and solve complex problems.
• Experience with Google Analytics
• Experience with HTML, CSS, and/or Java is preferred

PLEASE SUBMIT YOUR RESUMES IN ENGLISH

You will be working for a US-based technology company with the leading in Software, Web and mobile app development for businesses in North America helping our independent retailers adopt and embrace this new key component of their digital marketing solution. The role will provide product expertise and best practices consultation to ensure our retailers are getting the maximum value from the product. In addition, this role will be instrumental in soliciting in-market feedback from retailers to help the product development roadmap.

We only want the best and if you are looking to work with a fast-growing and stable American company then this position is for you.

• Discuss strategies with clients based on marketing and promotional activities that drive
  consumers to shop online and/or in-store.
• Manage client expectations and oversee website changes to keep client’s websites in line
  with their overall business strategy.
• Communicate routinely and in a timely manner with clients including responses to
  emails, phone calls, voicemails, and meeting coordination.
• Participate in and lead webinars/conf calls with clients and field reps as needed.
• Help determine promotional content and coordinate website/digital changes as needed
• Conduct monthly website reviews with clients and track progress on the priorities you
  establish together.
• Train and assist our clients on how to use our products and tools we offer to ensure they
  are aware of all the ways we can help their business
• Manage requests to resolve website technical and escalating issues to appropriate
  departments.

• Bachelor’s degree
• 3-5 years of Account Management and Marketing related experience; Agency experience is
  preferred.
• Excellent interpersonal communication, collaboration, and solution-building skills.
• Excellent presentation, verbal, written, and organizational skills.
• Highly organized and strong attention to detail; ability to maintain accuracy while working on multiple customer initiatives at the same time.
• Ability to learn and work in a fast-paced, high-volume, and deadline-driven environment.
• Strong aptitude for and knowledge of project and time management.
• Ability to find solutions and provide effective alternatives when needed.
• Understanding of advertising, digital marketing, social media, creative services,
  production, retail, and e-commerce.
• Has a passion for customer service, bringing empathy and compassion to our clients.
• Ability to think critically and solve complex problems.
• Experience with Google Analytics
• Experience with HTML, CSS, and/or Java is preferred

PLEASE SUBMIT YOUR RESUMES IN ENGLISH

You will be working for a US-based technology company with the leading in Software, Web and mobile app development for businesses in North America helping our independent retailers adopt and embrace this new key component of their digital marketing solution. The role will provide product expertise and best practices consultation to ensure our retailers are getting the maximum value from the product. In addition, this role will be instrumental in soliciting in-market feedback from retailers to help the product development roadmap.

We only want the best and if you are looking to work with a fast-growing and stable American company then this position is for you.

• Discuss strategies with clients based on marketing and promotional activities that drive
  consumers to shop online and/or in-store.
• Manage client expectations and oversee website changes to keep client’s websites in line
  with their overall business strategy.
• Communicate routinely and in a timely manner with clients including responses to
  emails, phone calls, voicemails, and meeting coordination.
• Participate in and lead webinars/conf calls with clients and field reps as needed.
• Help determine promotional content and coordinate website/digital changes as needed
• Conduct monthly website reviews with clients and track progress on the priorities you
  establish together.
• Train and assist our clients on how to use our products and tools we offer to ensure they
  are aware of all the ways we can help their business
• Manage requests to resolve website technical and escalating issues to appropriate
  departments.

• Bachelor’s degree
• 3-5 years of Account Management and Marketing related experience; Agency experience is
  preferred.
• Excellent interpersonal communication, collaboration, and solution-building skills.
• Excellent presentation, verbal, written, and organizational skills.
• Highly organized and strong attention to detail; ability to maintain accuracy while working on multiple customer initiatives at the same time.
• Ability to learn and work in a fast-paced, high-volume, and deadline-driven environment.
• Strong aptitude for and knowledge of project and time management.
• Ability to find solutions and provide effective alternatives when needed.
• Understanding of advertising, digital marketing, social media, creative services,
  production, retail, and e-commerce.
• Has a passion for customer service, bringing empathy and compassion to our clients.
• Ability to think critically and solve complex problems.
• Experience with Google Analytics
• Experience with HTML, CSS, and/or Java is preferred

PLEASE SUBMIT YOUR RESUMES IN ENGLISH

You will be working for a US-based technology company with the leading in Software, Web and mobile app development for businesses in North America helping our independent retailers adopt and embrace this new key component of their digital marketing solution. The role will provide product expertise and best practices consultation to ensure our retailers are getting the maximum value from the product. In addition, this role will be instrumental in soliciting in-market feedback from retailers to help the product development roadmap.

We only want the best and if you are looking to work with a fast-growing and stable American company then this position is for you.

• Discuss strategies with clients based on marketing and promotional activities that drive
  consumers to shop online and/or in-store.
• Manage client expectations and oversee website changes to keep client’s websites in line
  with their overall business strategy.
• Communicate routinely and in a timely manner with clients including responses to
  emails, phone calls, voicemails, and meeting coordination.
• Participate in and lead webinars/conf calls with clients and field reps as needed.
• Help determine promotional content and coordinate website/digital changes as needed
• Conduct monthly website reviews with clients and track progress on the priorities you
  establish together.
• Train and assist our clients on how to use our products and tools we offer to ensure they
  are aware of all the ways we can help their business
• Manage requests to resolve website technical and escalating issues to appropriate
  departments.

• Bachelor’s degree
• 3-5 years of Account Management and Marketing related experience; Agency experience is
  preferred.
• Excellent interpersonal communication, collaboration, and solution-building skills.
• Excellent presentation, verbal, written, and organizational skills.
• Highly organized and strong attention to detail; ability to maintain accuracy while working on multiple customer initiatives at the same time.
• Ability to learn and work in a fast-paced, high-volume, and deadline-driven environment.
• Strong aptitude for and knowledge of project and time management.
• Ability to find solutions and provide effective alternatives when needed.
• Understanding of advertising, digital marketing, social media, creative services,
  production, retail, and e-commerce.
• Has a passion for customer service, bringing empathy and compassion to our clients.
• Ability to think critically and solve complex problems.
• Experience with Google Analytics
• Experience with HTML, CSS, and/or Java is preferred

PLEASE SUBMIT YOUR RESUMES IN ENGLISH