5.182 Ofertas de Concentrix en Colombia

¡No tienes que pagar por estudiar, CONCENTRIX lo hace por ti!

¿Quieres ser técnico en Asistencia Administrativa Bilingüe? ¡Lo mejor es que nosotros te patrocinamos!

¡Esta es tu oportunidad! Mientras estudias te daremos el 75% del SMMLV + EPS + ARL. Durante tu etapa productiva recibirás el 100% del SMMLV + EPS + ARL + PRESTACIONES SOCIALES + AUXILIO DE TRANSPORTE + CAJA DE COMPENSACIÓN. Con el dinero que recibes cubrirás tus gastos educativos y podrás usar el restante para tus gastos personales.

• Tener mínimo 18 años.
• Ser bachiller académico.
• No tener ni haber tenido contrato de aprendizaje.
• No estar estudiando ni laborando actualmente.
• Contar con la disponibilidad de tiempo para estudiar.

• Acceso a contrato de termino fijo desde el inicio de la formación, apoyo de sostenimiento y afiliación a EPS.
• Certificación con CENSA como Técnico Laboral en Procedimientos administrativos con énfasis en servicio al cliente.
• Tus prácticas contarán como experiencia laboral de 11 meses.
• Posibilidad de quedar vinculado en nuestra compañía por buen desempeño.
• No se requiere experiencia laboral ni estudios superiores.

Aplica ya mismo a esta gran oportunidad, ¡Anímate y sé parte de esta gran compañía!

Esta no es una oferta laboral, es una oferta educativa y está sujeto a un proceso de selección.

JOB DUCK IS HIRING A CLIENT RELATIONS & CASE SUPPORT SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

We are seeking a personable and professional individual to join our team as a Client Relations & Legal Support Coordinator. This role is vital in ensuring seamless communication with clients, supporting lead management, and assisting legal staff with administrative and case-related tasks. The ideal candidate will demonstrate strong customer service skills, excellent communication abilities, and a courteous, client-centered approach.

Schedule:

Monday to Friday from 8:30 AM to 5:30 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Answering incoming calls and providing professional, courteous assistance to clients and prospective leads.
• Conducting initial client screenings to assess service needs and eligibility.
• Following up with potential leads and scheduling appointments for consultations.
• Maintaining and managing appointment calendars in coordination with legal staff.
• Contacting clients to provide payment reminders and assist with billing-related inquiries.
• Supporting client consultations by providing interpretation services when needed.
• Drafting basic correspondence and assisting with document preparation.
• Collaborating with paralegals to support case management, including file organization and data entry.

What We're Looking For:

• At least one to two years of experience in similar roles
• Personable and professional demeanor with a strong commitment to client service
• Excellent communication skills, both verbal and written.
• Courteous and respectful approach to client interactions.
• Proven ability to deliver high-quality customer service in a fast-paced environment.
• Bilingual proficiency (preferred, especially for interpretation tasks).
• Experience in administrative, legal support, or client-facing roles.
• Ability to manage sensitive information with discretion and professionalism.
• Proficiency in office software and scheduling tools (e.g., Microsoft Office, CRM systems).
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation starting from
  1150 USD to 1220 USD
• Paid time off
  and holiday pay.
• Referral and annual
  bonuses.
• 100% Remote,
  Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

Non-bilingual candidates won't be considered for this position.

The Client Relations & Concierge Specialist is a dedicated resource who works exclusively with LSG's external and internal clients. This role plays a key part in managing open requisitions for booking, travel, and transport, as well as handling any necessary logistical requests.

RESPONSIBILITIES:

The Client Relations & Concierge Specialist is an organized and goal-oriented individual who can identify solutions for each open requisition. They must quickly develop a strong command of the company's policies, operating procedures, and personnel. This expertise will be critical for offering quick and accurate assistance with:

• Assisting with event planning and execution, including but not limited to client appreciation events, holiday parties, and team-building activities.
• Supporting clients from consultation through travel and visits, ensuring a seamless experience.
• Managing all booking, travel, and transportation processes. The specialist must be capable of fulfilling every request needed for the client's arrival, coordinating with concierge service providers to secure the best options and pricing for an excellent client experience.
• Proactively resolving any client concerns or complaints in a professional and satisfactory manner.
• Collaborating with responsible team members to ensure all client touchpoints are completed and properly tracked.

REQUIREMENTS:

• Bachelor's degree in Public Relations, Marketing, International Business, International Relations, or related fields.
• Previous experience in roles such as Executive Assistant, Administrative Coordinator, Client-Facing Specialist, Client Onboarding Specialist, or VIP Account Management.
• English level: C1
• An outgoing, upbeat personality with excellent negotiation skills.
• If you meet the requirements and are excited about this opportunity, we'd love to hear from you

Benefits

• Career growth opportunities.
• Dynamic and collaborative work environment.
• Exposure to strategic client accounts and international operations.

Located in:
Medellín, Colombia

The Associate Director, Operations acts in a Business Unit Leader capacity and will be responsible for operational, financial and program performance. To accomplish this goal, they will lead the operations team, manage in a matrix environment with all functional department partners and collaborate with the North America Services Delivery Leadership team. Incumbent has overall responsibility for achieving balanced results of multiple departments within span of control.

Associate Director, Operations

The Associate Director, Operations acts in a Business Unit Leader capacity and will be responsible for operational, financial and program performance. To accomplish this goal, they will lead the operations team, manage in a matrix environment with all functional department partners and collaborate with the North America Services Delivery Leadership team. Incumbent has overall responsibility for achieving balanced results of multiple departments within span of control.

• Responsible for the development and execution of the financials, effectively manage the operational levers that impact financial performance such as attendance, adherence, billing yield, headcount and attrition in order to optimize revenue.
• Effectively manage labor pool to ensure alignment with projected revenue and demand.
• Directs, motivates, and leads a team of managers dedicated to providing operational excellence for Concentrix clients.
• Responsible for establishing and clearly communicating strategy to management team, providing feedback regarding operations, and driving development strategies for all team members.
• Able to develop and implement innovative and visionary solutions to support service delivery strategy.
• Partner with Client and Project Executives to drive real and competitive value for our clients.

• Collaborate with Recruiting & Human Resources for hiring & on-boarding of all new employees, ensuring a successful transition to the Concentrix team.
• Collaborate with Human Resources regarding effective and relevant policies and procedures, succession planning and talent calibration for professional-level personnel.
• In addition, responsible for mentoring and coaching/career pathing programs for all professional-level personnel.
• Collaborate with Workforce Management, and other resource units to ensure optimization of resources, Service Level Agreement Reporting, and the Performance Management process.
• Partner with IT, & contract Delivery Project Executives (PEs & DPEs) to drive performance and client satisfaction, enhance business delivery and examine new growth opportunities for program health.
• Collaborate with leadership to develop both short and long-term business strategies.

• Bachelor's degree in related field from a four-year college or university with ten or more years related experience; Minimum 5 years operations delivery leadership experience, with global virtual operations leadership experience a plus; or Equivalent combination of education and experience.

• Solid understanding of Call Center financial triggers and budgetary requirements including forecasting.
• Excellent interpersonal skills and the ability to interact and collaborate virtually in a matrix environment, with all Concentrix leadership and Client leadership.
• Experience managing large virtual call center teams required.
• Prior experience with outsourcing is preferred.
• Strong analytical and process improvement skills.
• Strong knowledge of basic business principles and concepts.
• Possess excellent leadership, organizational, time management, judgment and decision making skills.
• Strong influence, collaboration and communication skills.
• Strong work ethic and good motivational skills.
• Must have proficiency with various software, programs including e-mail messaging, Microsoft Word and Excel.

The above statements are intended to describe the general nature and level of work being performed by the individual assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the incumbent.

COL Bogota - Calle 63 #24 - 80

English

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

We are an equal opportunities employer and welcome applications from diverse candidates.

Job Description

Associate Director, Operations

The Associate Director serves as liaison with external clients, internal operations, and support teams to direct actions and performance, in alignment with contractual obligations. This role acts as primary point of contact for both external and internal partners.

• Leads service delivery strategy to ensure key metrics attainment, driving revenue and profitability, acting as a strategic advisor to solution for immediate client needs.
• Manages communication and overall relationship with client and internal partners; ensuring detailed planning, budgeting, and monitoring team operating objectives
• Responsible for driving cross-functional integration and collaboration to support consistency, best practice sharing, and identifying areas for improvement within program(s)
• Develops and directs client operational strategy ensuring adherence to contractual requirements and program performance
• Directs and manages all components of capacity planning inclusive of resource groups
• Owns success of the financial performance of client programs
• Directs and oversees client invoicing to ensure accuracy
• Leads client projects and initiatives to enhance program performance
• Negotiates as a core team member in the delivery of our contractual obligations
• Creation and execution of quarterly business reviews and executive review
• Provides significant input on budgets, financial analysis and pricing models

• The game-changers must have the approval of his or her immediate supervisor to apply for the call.
• Required tenure: 6 months.
• Required performance: KPIs or goals on target for the business unit to which they belong in the last 3-month period (not average).
• Must not have active disciplinary actions.
• The game-changer may participate in only one process at a time.
• Comply with the learning paths of the Corporate University.
• Must remain at least 6 months in the position to which he/she was recently promoted, to be able to apply for another call.
• If you were evaluated by the PC psychologist for a vacancy and you were not selected, you must wait at least 2 months to reapply for that same position from which you did not pass.
• The process is performed and/or outside working hours, which means that the game-changer should be available in his free time in case we require it.
• Any other guidelines that may arise in the Career Path process due to the legislation of each location or client's guidelines will be recorded within the current procedure and platform.

Location: COL Bogota - Calle 63 #24 - 80

Language Requirements: Time Type: Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Locations: COL Bogota - Calle 63 #24 - 80

• Job Function: Accounting/Tax/Company Secretary/Audit
• Industry: Technology - IT, Telecom, Semiconductors (Other Technology Equipment/ Products)

We care for you!

Please note: TimesJobs or its recruiting partners do not charge money or fee from candidates for recruitment or anything else. If anyone calls you asking for money or payment for registration, application process, resume service, etc, then please report it immediately to

Client Relations Specialist – Oasis Legal Group

Location:
Colombia (Remote)

Compensation:
$1,000 USD/month

About Oasis Legal Group:

At Oasis Legal Group, a U.S.-based immigration law firm, we are proud to support individuals and families in achieving their immigration goals. We're currently seeking a Client Relations Specialist to join our team and help us ensure an exceptional experience for every client throughout their legal journey.

Responsibilities:

• Serve as the primary point of contact for clients, ensuring clear, professional, and empathetic communication.
• Provide timely and accurate updates regarding clients' legal processes and respond to inquiries.
• Maintain and update client records in the CRM to ensure accuracy and accessibility.
• Coordinate with internal departments to provide seamless client support.
• Implement retention and engagement strategies to enhance the client experience.
• Identify patterns in client concerns and recommend improvements to communication and service processes.
• Uphold OLG's service standards and contribute to a culture of excellent client care.

Requirements:

• Final-year student or graduate in Business Administration, Communications, Customer Service, or related fields.
• Bilingual (Spanish-English), with a C1 English level.
• Proven experience in customer service, support, or relationship management in a corporate setting.
• Outstanding interpersonal skills with the ability to handle sensitive conversations professionally.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Familiarity with CRM systems and client management tools (preferred).
• Proactive attitude and problem-solving mindset.

Benefits:

• Paid time off
• Support toward prepaid medical care
• Opportunities for professional growth and internal development
• Inclusive and collaborative work culture
• Dynamic, team-oriented remote environment
• If you meet the qualifications and are excited about delivering exceptional service to clients navigating sensitive legal matters, we'd love to hear from you.

FP Markets Group of Companiesis a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Client relations Specialist in Colombia, Mexico or Cyprus.

We are looking for a proactive and client-focused Client Relations Specialist to provide top-tier support and relationship management for our clients and partners. In this role, you will be the first point of contact for new and existing clients, ensuring a seamless onboarding experience, fast issue resolution, and ongoing client satisfaction.

• Serve as the primary contact for client inquiries via phone, email and messaging platforms.
• Assist with account opening, KYC verification, deposits/withdrawals, and platform navigation (MT4/MT5, cTrader, TradingView or proprietary platforms).
• Build and maintain strong relationships with retail and/or institutional clients and partners to improve retention and client satisfaction.
• Provide guidance on trading tools, promotions, and company offerings in a professional, compliant manner.
• Proactively follow up with clients to ensure a smooth trading experience and identify upselling or cross-selling opportunities.
• Collect and report client feedback to help improve products, services, and support processes.
• Stay up to date with company policies, market news, and regulatory changes relevant to the Forex/CFDs industry.

• 1–3+ years of experience in client support, account management, or a similar role in the Forex/CFDs or online trading industry.
• Native Spanish and excellent communication skills in English (written and verbal).
• Understanding of MT4/MT5, cTrader, TradingView platforms, basic trading terminology, and financial markets.
• Strong customer service orientation with the ability to handle clients from different backgrounds and regions within Latam.
• High attention to detail, especially in handling sensitive client information.
• Comfortable working in a fast-paced, performance-driven environment.
• Ability to work flexible shifts, including evenings or weekends, if required.

• Experience with CRM systems (e.g., Salesforce, Zendesk)
• Familiarity with KYC/AML procedures
• Bachelor's degree in Business, Finance, or related field

• Welcoming, young and multicultural team with approachable leadership
• Ability to contribute to dynamic business at a growth phase
• High level of autonomy, support of ideas and putting your expertise into the best practices for the company
• Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
• Competitive remuneration, regular salary reviews and performance-based incentive schemes
• Vibrant company life: from team activities to global celebrations
• Fully remote work

• Interview with People Function member min) to assess match to our culture
• Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
• Final interview with team members if necessary

Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment

Please kindly send your CV in English and specify your salary expectations in USD

Junior Customer Support Specialist (Freelance – Remote)

At
Freely by Pinchforth
, we're building a new way for freelancers to access real opportunities. No endless client hunting, no bidding wars — just projects that match your skills and guaranteed pay.

We're looking for
entry-level Customer Support Specialists
to help clients manage support tickets, live chats, and email responses while providing an excellent customer experience.

What You'll Do

• Respond to customer inquiries with professionalism and empathy.
• Resolve common questions and escalate when needed.
• Support clients in building and maintaining great customer relationships.
• Use email, chat platforms, or CRMs (training provided).

What We're Looking For

Excellent written English.

Friendly, patient, and empathetic communicator.

Basic computer and internet navigation skills.

Strong attention to detail and organization.

Previous customer support experience is a plus, but not required.

Why Join Freely?

Access real freelance opportunities with global clients.

Flexibility to work from anywhere.

Entry-level friendly: training and tools provided.

Be part of a growing platform changing the freelance economy.

Important:
To be considered, you must complete your profile at

Applications outside Freely will not be reviewed.

JOB DUCK IS HIRING A CLIENT RELATIONS INTAKE SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

If you thrive in fast-paced environments and love turning conversations into meaningful connections, this role is for you. As a Sales Intake Specialist, you'll be the first point of contact for potential clients—listening closely, scheduling consultations, and helping them take the next step. Your work will directly support a growing business, reigniting relationships with past clients and ensuring every lead feels valued. This role is ideal for someone who's confident, empathetic, and energized by helping others make decisions that matter.

Schedule:

Monday to Friday from 8:00 AM to 6:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Answering inbound calls with professionalism and warmth
• Scheduling consultations and managing calendar availability
• Following up with leads and former clients to re-engage their interest
• Making proactive efforts to bring back old clients
• Collecting and processing payments accurately

What We're Looking For:

• At least one to two years of experience in sales, intake, or client-facing roles
• Excellent verbal communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Familiarity with CRM systems (Clio is mandatory) and VOIP tools
• Strong sales acumen and active listening
• Empathetic and assertive communication style
• Ability to build rapport quickly and relate to diverse individuals
• Detail-oriented and proactive in follow-ups
• Comfortable working independently and managing time effectively
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation starting from
  1150 USD to 1220 USD
• Paid time off
  and holiday pay.
• Referral and annual
  bonuses.
• 100% Remote,
  Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.