28 Ofertas de Business Administration en Colombia

It's a new day with a new opportunity at 8am!

About the role:

As the Business Operations Specialist , you will work cross-functionally across the entire organization to define and drive strategic projects that support our revenue growth. You are someone who surrounds themselves with data and loves digging into processes and technology to understand where improvements can be made. You are a natural leader who is looking for an organization they can dive into head first, taking the initiative to make an impact wherever they can!

About us:

Founded in 2005, 8am (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

• Identify, drive, and execute process improvements to drive revenue and sales productivity.
• Champion complex cross-functional projects from inception to completion, including ensuring high quality of deliverables, measuring their results, and communicating the business impact.
• Design, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams.
• Build and evolve reports and dashboards in Salesforce to help individual contributors manage their daily workflows and to help leaders manage their team’s performance.
• Partner with the Sales Enablement team to ensure the right tools, training, and communications are in place to enable strategic initiatives.
• Partner with the Business Systems team to oversee Salesforce and our surrounding tech stack, including Gong, Outreach, and more.
• Nurture strong relationships with partners in Marketing, Customer Success, Finance, and Product to align priorities, remove blockers, and keep projects moving forward.
• Act as a leader in our growing Sales Operations team, helping level each other up by setting a personal example.
• Other duties as assigned

About you:

• 2+ years of sales or revenue operations.
• Expertise with Salesforce, including process and dashboard design.
• Post-secondary education in computer science, business administration, or relevant discipline.
• Excellent communication skills, including presentations, facilitation, and consultative questioning.
• Meticulous organization, detail orientation, and task-driven nature.
• Natural curiosity, proactive mindset, and the tenacity to challenge the status quo.
• Enthusiasm to learn a new, complex domain and the humility to ask for help when needed.
• Team player, willingness to step in for team members that need help, demonstrating integrity and positive communication, collaboration, and feedback.

Nice to Have

• Experience in high-velocity, B2B SaaS sales and/or revenue operations.
• An understanding of revenue metrics across Sales, Marketing, and Customer Success.
• Experience with Salesforce, Marketo, Outreach, Gong, Intercom, Highspot, and other integrations.
• Salesforce certification.

Diversity, equity & inclusion at 8am

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Why 8am

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Statutory Benefits – Full compliance with Colombian social security (health, pension, and risk coverage)
• Staff Referral Bonus – Rewards for referring great candidates to the 8Team
• Paid Sick Leave – Covered from day one, with EPS support after the 2nd day
• Flexible Time Off (FTO) – Up to 15 paid days off per year
• Parental Leave – Maternity and paternity leave in line with Colombian law
• Company Holidays – Paid time off for all official Colombian public holidays

Security advisory

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

About us

As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.

We are looking for a data-driven and operational professional to become our Driver Operations Specialist for Colomboa's ride-hailing business. This role is the engine behind driver growth, owning recruitment, activation, retention, and performance. You’ll execute KPI monitoring, CRM optimizations, and city launch coordination while designing programs to keep drivers motivated. With your fluency in English, 2+ years in ride-hailing/operations, and knack for cross-functional collaboration, you’ll ensure our fleet thrives in Colombia's competitive ride-hailing market.

Note: ONLY CVs in English will be considered

What you will do:

• Organize Driver Engagement Processes: Coordinate activities related to attracting, activating, reactivating, and retaining drivers.
• Drive Team Leadership: Lead and manage the team. Conduct training sessions to equip agents with skills for user acquisition and activation, and keep them motivated.
• Manage KPIs:
• Monitor funnel efficiency (from installation to successful driver orders).
• Track key territory KPIs (New Drivers, Active Drivers, Supply Hours, Supply Hours per Active Driver).
• Design action plans to improve performance.
• Implement Motivational Programs:
• Execute initiatives and training programs to boost agent performance.
• Share feedback regularly.
• Support Activation & Reactivation Mechanics: Assist in launching, adapting, and improving strategies to activate/reactivate drivers effectively.
• 3rd-Party Partnership Management: Collaborate with external partners to increase New Driver acquisition.
• Monitor CRM & Communication Quality:
• Oversee call scripts and AI-preset communications.
• Assess effectiveness and ensure high-quality user interactions.
• Test different hypotheses for optimization.
• Execute City Launches: Travel to new city launches to organize on-the-ground recruitment efforts.
• Competitor Market Monitoring: Track competitor activities, bonuses, and incentives.
• Cross-Functional Communication: Ensure alignment with other teams.

Requirements:

• Fluent English (verbal and written).
• 2+ years of experience in:
• RH / Delivery Business
• Business Development
• Commercial Operations
• Project Management background (a big plus).

We offer:

• Impact on the whole country
• Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions
• Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
• Competitive salary as a full-time employee
• Remote work arrangements to support a healthy work-life balance.

Join to apply for the Business Operations Manager role at RemoFirst

3 days ago Be among the first 25 applicants

Join to apply for the Business Operations Manager role at RemoFirst

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company.

Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo).

We are a small but strong team of 160 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for talented Business Operations Manager to help spearhead the overall look and feel of our features and services.

As a Business Operations Manager, your primary responsibility will be to develop and maintain strategic relationships with our local EORs in the EMEA region, ensuring exceptional service delivery and therefore maximizing value for our clients. You will work closely with cross-functional teams at RemoFirst, including Sales, Customer Success, and Product, to ensure alignment between local partner strategies, and RemoFirst internal initiatives to drive overall business growth.

What you'll be doing:

• Create & optimize the processes within the Operations Department
• Create & monitor performance metrics Improve the onboarding of the stakeholders to the platform
• Ensure that all of the stakeholders use the platform efficiently
• Constantly monitor efficiency within the department and develop ways to make them more effective
• Close cooperation with the CS department on the day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to the stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Offer operational data and insights for establishing and evaluating improvement strategies and tactics
• Ensure smooth workflows within each department and establish easy and lucid communication channels between other departments and operations
• Track day-to-day escalations that arise in the operations department
• Establish a safe, healthy, and inclusive work environment
• The principal point of contact for external stakeholders
• Help with employee appraisals by communicating job expectations and monitoring and reviewing job contributions
• Analyze data and assist in predicting the company’s requirements, preparing a yearly budget, and planning future spending
  
  
  

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law in at least 2-3 jurisdictions in North America
• Ability to build 0-1 process and programs
• 1-3 years of project management experience
• Multilingual is a plus
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Technology, Information and Internet

Referrals increase your chances of interviewing at RemoFirst by 2x

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Multinacional líder en Recursos Humanos. Prestamos servicios de selección, outsourcing, consultoría, capacitación y temporalidad.

Estamos en búsqueda de un Analista Senior de Operaciones de Negocio con inglés a partir de B2, con fuerte enfoque en análisis de datos, mejora de procesos y gestión operativa de extremo a extremo. El rol tiene un impacto directo en la eficiencia de procesos, la experiencia del cliente y la toma de decisiones estratégicas.

• Profesional en Administración de Empresas, Ingeniería Industrial, de Sistemas o carreras afines.
• Más de 8 años de experiencia en operaciones de negocio, cadena de suministro o gestión de proyectos/programas.
• Dominio avanzado de Excel y PowerPoint.
• Conocimiento en herramientas ERP, CRM y software operativo.
• Habilidades destacadas en comunicación, análisis de datos, gestión del cambio y presentación ejecutiva.
• Experiencia liderando equipos y proyectos en entornos multifuncionales.
• Conocimiento en metodologías de mejora continua (Lean, Six Sigma – deseable).
• Mentalidad orientada al cliente y enfoque en la mejora continua.
• Experiencia en canales de distribución.

• Diseñar y presentar informes de QBR y QOR a líderes ejecutivos.
• Aplicar análisis de datos para proponer mejoras estratégicas.
• Optimizar procesos de negocio de extremo a extremo.
• Coordinar con áreas como ventas, finanzas, TI y servicio al cliente para garantizar eficiencia operativa.
• Liderar entrenamientos operativos y gestión del cambio.
• Impulsar iniciativas que mejoren la experiencia del cliente.
• Apoyar en la planificación estratégica junto al Gerente de Operaciones de América.

• Contrato a término indefinido.
• Modalidad de trabajo 100% remoto desde cualquier parte del país.
• Salario: $12.000.000 + beneficios.

El envío de tus datos personales implica autorización para el tratamiento de tus datos por parte de Leadersearch S.A.S. (Elempleo), según su política de datos. Podrás participar gratuitamente en los procesos de selección; no debes pagar por ningún concepto. Para consultas o reclamos, contacta a:

Multinacional líder en Recursos Humanos. Prestamos servicios de selección, outsourcing, consultoría, capacitación y temporalidad.

Estamos en búsqueda de un Analista Senior de Operaciones de Negocio con inglés a partir de B2, con fuerte enfoque en análisis de datos, mejora de procesos y gestión operativa de extremo a extremo. El rol tiene un impacto directo en la eficiencia de procesos, la experiencia del cliente y la toma de decisiones estratégicas.

• Profesional en Administración de Empresas, Ingeniería Industrial, de Sistemas o carreras afines.
• Más de 8 años de experiencia en operaciones de negocio, cadena de suministro o gestión de proyectos/programas.
• Dominio avanzado de Excel y PowerPoint.
• Conocimiento en herramientas ERP, CRM y software operativo.
• Habilidades destacadas en comunicación, análisis de datos, gestión del cambio y presentación ejecutiva.
• Experiencia liderando equipos y proyectos en entornos multifuncionales.
• Conocimiento en metodologías de mejora continua (Lean, Six Sigma – deseable).
• Mentalidad orientada al cliente y enfoque en la mejora continua.
• Experiencia en canales de distribución.

• Diseñar y presentar informes de QBR y QOR a líderes ejecutivos.
• Aplicar análisis de datos para proponer mejoras estratégicas.
• Optimizar procesos de negocio de extremo a extremo.
• Coordinar con áreas como ventas, finanzas, TI y servicio al cliente para garantizar eficiencia operativa.
• Liderar entrenamientos operativos y gestión del cambio.
• Impulsar iniciativas que mejoren la experiencia del cliente.
• Apoyar en la planificación estratégica junto al Gerente de Operaciones de América.

• Contrato a término indefinido.
• Modalidad de trabajo 100% remoto desde cualquier parte del país.
• Salario: $12.000.000 + beneficios.

El envío de tus datos personales implica autorización para el tratamiento de tus datos por parte de Leadersearch S.A.S. (Elempleo), según su política de datos. Podrás participar gratuitamente en los procesos de selección; no debes pagar por ningún concepto. Para consultas o reclamos, contacta a:

Position: Junior Business Operations Analyst 3

Location: Colorado Springs, CO

Job Id: 937-P

# of Openings: 1

*This position is on-site.*

The mission of the Defense Counterintelligence and Security Agency (DCSA) is to secure classified and sensitive information and technology in the United States industrial base against attack and compromise, ensure the federal and contractor workforce can be trusted with sensitive and classified information, and preserve military readiness and warfighting capabilities by identifying and defeating threats presented by and to the defense supply chain. DCSA provides security services to DoD through the integration of personnel security policy, industrial security, cyber security, security training and education, information systems security, and counterintelligence.

DCSA’s Field Operations requires business operations support and technical assistance to assist DCSA in the execution of the agency’s mission. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform business operations support.

Requirements:

• A bachelor’s degree or equivalent
• At least 2 years of experience
• Superior oral and written communication skills

• Perform record and file management functions, electronic and physical, maintenance, and accurate data gathering and data entry.
• Provide day-to-day office management that includes, but not limited to: assisting in reconciling / resolving inventory issues or concerns, obtaining, and stocking supplies as needed (e.g. maintaining paper at printer stations, status of shredder machines); maintains the electronic Automated Data Processing (ADP) inventory and office equipment.
• Serve as the primary or back up point of contact for programs such as, but not limited to: travel cards, access lists, process building badges and credentials, identification cards, maintaining working rosters, copier programs, equipment/asset issuance, vehicle assignments, training programs, and non- governmental hiring and employee retirement actions within the assigned Directorate/Division, as required.
• Apply critical thinking, research, implement, explain, and articulate DoD, DCSA internal office operational policies, procedures, and requirements referring to a variety of sources utilizing effective oral and written communication skills, as required.
• Provide applicable phone and desk coverage assistance for the assigned Division/Directorate/Office.
• Provide business operations support to GG-15 Region Mission Directors (RMD), Deputy Region Mission Directors (DRMD), and Field Supervisors/Managers, including coordination of calendar and schedules, coordinating and booking travel, preparation, formation, and/or finalization of official correspondence that includes letters, memoranda, interoffice communications, data/metrics, staff summary sheets, and sensitive or classified reports, as required.
• Assist in the preparation of time and attendance reports.
• Required to utilize spreadsheets to track suspense actions and to manage workload, facility assignments, and maintain customer requests, as required.
• Interact with other internal DCSA offices, departments, and outside Government agencies on a normal basis, as applicable.

Position: Junior Business Operations Analyst 3

Location: Colorado Springs, CO

Job Id: 937-P

# of Openings: 1

*This position is on-site.*

The mission of the Defense Counterintelligence and Security Agency (DCSA) is to secure classified and sensitive information and technology in the United States industrial base against attack and compromise, ensure the federal and contractor workforce can be trusted with sensitive and classified information, and preserve military readiness and warfighting capabilities by identifying and defeating threats presented by and to the defense supply chain. DCSA provides security services to DoD through the integration of personnel security policy, industrial security, cyber security, security training and education, information systems security, and counterintelligence.

DCSA’s Field Operations requires business operations support and technical assistance to assist DCSA in the execution of the agency’s mission. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform business operations support.

Requirements:

• A bachelor’s degree or equivalent
• At least 2 years of experience
• Superior oral and written communication skills

• Perform record and file management functions, electronic and physical, maintenance, and accurate data gathering and data entry.
• Provide day-to-day office management that includes, but not limited to: assisting in reconciling / resolving inventory issues or concerns, obtaining, and stocking supplies as needed (e.g. maintaining paper at printer stations, status of shredder machines); maintains the electronic Automated Data Processing (ADP) inventory and office equipment.
• Serve as the primary or back up point of contact for programs such as, but not limited to: travel cards, access lists, process building badges and credentials, identification cards, maintaining working rosters, copier programs, equipment/asset issuance, vehicle assignments, training programs, and non- governmental hiring and employee retirement actions within the assigned Directorate/Division, as required.
• Apply critical thinking, research, implement, explain, and articulate DoD, DCSA internal office operational policies, procedures, and requirements referring to a variety of sources utilizing effective oral and written communication skills, as required.
• Provide applicable phone and desk coverage assistance for the assigned Division/Directorate/Office.
• Provide business operations support to GG-15 Region Mission Directors (RMD), Deputy Region Mission Directors (DRMD), and Field Supervisors/Managers, including coordination of calendar and schedules, coordinating and booking travel, preparation, formation, and/or finalization of official correspondence that includes letters, memoranda, interoffice communications, data/metrics, staff summary sheets, and sensitive or classified reports, as required.
• Assist in the preparation of time and attendance reports.
• Required to utilize spreadsheets to track suspense actions and to manage workload, facility assignments, and maintain customer requests, as required.
• Interact with other internal DCSA offices, departments, and outside Government agencies on a normal basis, as applicable.

Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We’re proud to be backed by the world’s best investors, such as Founders Fund, Khosla Ventures, and General Catalyst.

We're looking for an entrepreneurial and motivated Business Operations Specialist to join our team and help us ensure our daily operations run on point as we work to achieve our mission of empowering workers and businesses alike.

What You Will Do

• Monitor Traba's daily operations live and make sure all shifts posted on our marketplace are executed flawlessly and prepare and troubleshoot in real-time in order to do so
• Coordinate closely with Territory Operations Manager to understand each customer’s unique needs to shape the daily operations to meet those needs
• Ensure a positive and trusted experience for our workers on our platform
• Provide excellent experience for our workers before, during, and after their shifts
• Resolve support issues for workers in a timely manner to ensure customer satisfaction
• Communicate with and manage our workers effectively to deliver the number of workers our clients require to run their businesses
• Ensure workers are clocked in and clocked out at the right times to ensure accurate payment
• Identify opportunities to improve our processes, tooling, and product to be more efficient
• Support with forward-filling or worker-vetting initiatives when needed
• Help us build standard operating procedures and continuously improve upon them
• Learn and master multiple internal systems
• Help workers understand how to use the Traba app and handle sensitive, complex user-facing issues on the platform
  
  

• 2+ years of professional experience at a fast-growth company in a customer success, business support or similar role
• Proven ability to balance multiple critical tasks, work under pressure, and consistently deliver against deadlines
• An ownership mentality and strong work ethic that you bring to work every day
• Enthusiastic and positive attitude with strong customer empathy and care for our workers
• Customer management skills, including problem-solving, setting customer expectations, and building customer relationships
• Grit and willingness to roll up your sleeves and tackle something hands-on
• Excellent communication skills, both verbal and written
• Attention to detail balanced with swift execution
• Ability to thrive in a fast-paced and ambiguous environment
• Excellent organization, time management, and prioritization skills
  
  

• Competitive pay with opportunity to grow into bigger responsibilities and rewards
• Opportunity to work with a highly competent team to grow yourself as a professional
• Rotating shifts including early mornings and weekends as well as regular weekdays and weeknights. You must be flexible
• As Traba is not active in your country yet, you will be paid your entire compensation as an independent contractor and you will be fully responsible for paying the corresponding income taxes to the government.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Consulting, Information Technology, and Sales
• Industries Technology, Information and Internet

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Traba’s mission is to empower businesses and workers to reach their full productivity and potential. We are revolutionizing the staffing industry by connecting light industrial businesses with reliable talent through our technology-driven marketplace. By unlocking new levels of productivity and earning potential, we’re building a brighter future for businesses and workers alike. Traba is proud to be backed by some of the world’s best investors, including Founders Fund, Khosla Ventures, and General Catalyst.

We’re looking for an entrepreneurial and motivated Business Support Specialist to join our team and play a pivotal role in delivering exceptional support to our customers. This role offers the opportunity to build a new function, streamline operations, and make a meaningful impact on businesses that rely on Traba for workforce management.

What You Will Do

• Deliver Outstanding Support: Provide rapid and responsive assistance to businesses on time-sensitive workforce issues, ensuring a seamless and high-touch experience.
• Monitor and Optimize Operations: Oversee daily activities to ensure smooth scheduling and shift management, proactively resolving issues as they arise.
• Empower Customers and Workers: Act as a trusted point of contact for businesses, providing solutions that align with their needs and fostering a positive experience for all platform users.
• Streamline Processes: Collaborate with internal teams to identify opportunities to improve workflows, develop standard operating procedures, and enhance efficiency.
• Resolve Issues at Scale: Address and resolve standard customer requests (80% of tickets) while partnering with Biz Ops for more complex scenarios requiring specialized knowledge (20%).
• Leverage Technology: Utilize internal systems to monitor requests, troubleshoot issues, and support businesses in understanding and navigating the Traba platform.
• Flexibly Rotate Shifts: Work rotating schedules, including early mornings, late nights, weekends, and holidays, ensuring consistent support coverage as we expand to 24x7 operations.
  
  

• Customer-Focused: You bring strong empathy and care for customers and workers, with a proven ability to build relationships and resolve issues.
• Process-Oriented: You thrive on identifying inefficiencies and implementing effective solutions to improve operational workflows.
• Adaptable: You excel in a fast-paced, ambiguous environment, balancing multiple tasks under pressure with ease.
• Resilient Problem-Solver: You confront challenges with a growth mindset, learning from experiences and demonstrating grit in tough situations.
• Exceptional Communicator: You have excellent verbal and written communication skills, enabling you to manage expectations, clarify questions, and provide clear guidance.
  
  

• 1+ years of professional experience in customer success, business support, or a similar role within a fast-growing company.
• Proven ability to manage multiple priorities while meeting tight deadlines.
• Strong organizational skills and attention to detail, balanced with the ability to execute swiftly.
• A proactive approach to problem-solving and an ownership mentality in all tasks.
• Enthusiastic attitude and a commitment to delivering exceptional customer experiences.
  
  

• Competitive pay with opportunities for growth and career development.
• Be part of a highly competent, driven team that values collaboration and innovation.
• Gain firsthand experience in shaping a new function within a fast-growing tech company.
• Flexible work arrangements with rotating shifts that include early mornings, late nights, and weekends.