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JOB TITLE: Project Coordinator - Home Remodeling

JOB TYPE: Full-Time Permanent

LOCATION: Remote

HOURS: 8:30AM – 5:00PM PST

COMPENSATION: $6/hour + Production bonus

Our Story:

We're a family-owned and operated kitchen, bath, and flooring remodeling company located in Southern California. We've been in business for over 40 years and are looking for the right people to join our growing team

Our mission is to improve people's lives by transforming their surroundings and providing a fun, hassle-free remodeling experience.

Job description:

If you enjoy working with colors, decorating, and enjoy the satisfaction of transforming our clients lives through our remodeling their kitchen, bathroom, and flooring, this position will be the right fit for you. This is for you if you enjoy hearing compliments and appreciation from clients who are grateful to you in helping them have a better life through the products and service you will help provide You are responsible for facilitating a positive client experience to generate reviews, referrals and cross sales.

You'll have plenty of support and initially will work closely with your supervisor to help ensure delivery of excellent customer experience.

Ideal Candidate:

• Positive
• Enthusiastic
• Honesty
• Loyal Team Player
• Problem Solver
• Customer Connection
• Empathy Trainable
• Continuous Learning Responsible
• Great Work Ethic Motivated
• Focus Confident
• Can Do Attitude Committed
• Dedicated
• Passionate Courageous
• Assertive Product Knowledge Professional
• Presentable

Qualities Needed to be Successful:

• Excellent English Communication Skills
• Background in building construction kitchen and bath remodel, dispatch/logistics is a PLUS
• Detail Oriented
• Flexibility to manage time and prioritize projects, skills in multi-tasking.
• Sales Skills
• Negotiation Skills
• Problem Solving Skills / Math Skills
• Likeable, people skills
• Follow Up Skills
• Skills in managing stress

Primary Job Responsibilities:

• Maintain accurate documentation
• Facilitate timely preparation and delivery of all required documentation
• Coordinate the remodeling project
• Introduce yourself to the client as the project lead
• Schedule all installation dates with client and installation teams
• Order all products related to the project
• Manage financing application/documentation
• Collect payments related to the job and submit to the office
• Maintain pro-active management style approach to anticipate and minimize or prevent potential problems or conflicts
• Work with new installation and Sales teams

Job Type: Full-time

Estamos buscando un Auxiliar de Calidad para unirse a nuestro equipo en una importante IPS de la región. Si te destacas por tu atención al detalle, tienes conocimientos en normatividad de salud y te motiva contribuir a la excelencia en la atención a los pacientes, esta es tu oportunidad

¿Qué buscamos en ti?

• Experiencia: Mínimo de seis meses de experiencia en procesos de calidad en el sector salud.
• Formación: Técnico, tecnólogo, estudiante de ultimo semestre o pendiente de pasantia - practica en Ingenieria Industrial, Administracion en Salud o afines con conocimientos en el Sistema Único de Habilitación y el Sistema Obligatorio de Garantía de Calidad.
• Habilidades: Capacidad de análisis, proactividad, excelentes habilidades de comunicación y manejo de herramientas ofimáticas.

¿Cuáles serían tus responsabilidades?

• Apoyar la implementación y seguimiento de los procesos de calidad.
• Realizar auditorías internas para garantizar el cumplimiento de los estándares.
• Participar en la elaboración y actualización de manuales y procedimientos.
• Colaborar en la gestión de indicadores de calidad.

Tipo de puesto: Tiempo completo

En Retorna, estamos transformando la forma en que las personas envían, reciben y usan su dinero entre América Latina y el mundo. Como fintech en plena expansión, combinamos tecnología, agilidad y propósito social para construir productos que realmente importan.

Buscamos un Platform Lead para liderar la evolución de nuestra plataforma interna en AWS, asegurando que nuestros equipos de ingeniería puedan desarrollar, desplegar y operar servicios con velocidad, seguridad y confiabilidad. Este rol combina arquitectura, automatización y liderazgo técnico, con foco en Developer Experience, seguridad, observabilidad y FinOps

• Diseñar y escalar la plataforma en AWS (EKS, Fargate, Lambda, S3, RDS, Networking, IAM).
• Implementar Infrastructure as Code (Terraform, CDK) y estandarizar entornos multi-account.
• Definir y garantizar observabilidad, alertas y monitoreo (Datadog, CloudWatch).
• Trabajar en seguridad, compliance y gobernanza de la nube (IAM, políticas, auditoría).
• Colaborar con equipos de producto para mejorar la Developer Experience (CI/CD, Backstage, flujos de despliegue).
• Optimizar costos cloud aplicando prácticas de FinOps.

• Experiencia liderando equipos o iniciativas de Plataforma/DevOps/SRE.
• Sólido conocimiento en AWS y prácticas de cloud native.
• Experiencia con Terraform/CDK, CI/CD y automatización.
• Experiencia en observabilidad y seguridad en la nube.
• Plus: haber trabajado en entornos fintech o de alta regulación.

• Un entorno dinámico, en expansión internacional.
• Autonomía real para proponer y construir.
• Trabajo 100% remoto
• Oportunidad de trabajar en proyectos de vanguardia con LLM y automatización aplicada al sector fintech.
• Cultura de trabajo colaborativa, enfocada en la innovación y el impacto real.
• Posibilidad de crecimiento en una empresa en plena expansión internacional

¿Te emociona el reto?

Si quieres construir tecnología que transforme vidas y dejar una huella real en un equipo que valora la excelencia y el propósito, te queremos conocer.

Postúlate y construyamos juntos el futuro.

We are a fintech company committed to making international money transfers fast, secure, and accessible. Our platform connects thousands of migrants with their loved ones across 30+ countries, offering competitive rates and seamless transactions. We believe in financial inclusion and work to empower people to achieve their goals, no matter where they are.

With a diverse and passionate team, we strive to transform the way remittances work—always putting people at the heart of what we do. If you share our vision and want to be part of a purpose-driven project with real impact, we invite you to join Retorna

We're ready to scale our B2B operations. We're looking for our first ambitious, self-motivated, and results-oriented individual Business Development Lead, responsible for designing and implementing Retorna's B2B sales strategy.

If you're excited about building solutions from scratch, selling impactful fintech products, and working with multidisciplinary teams, this opportunity is for you

Business Development – Full-time – Remote or Hybrid (LatAm)

Role Purpose

Lead the prospecting, activation, and commercial management of companies interested in operating international and local payments through our B2B solution. This person will play a key role in scaling our new business unit by attracting strategic clients (importers, wholesalers, fintechs, etc.) who need efficient and secure payment solutions focused on the Venezuelan and broader Latin American markets.

Key Responsibilities

• Actively prospect companies with cross-border payment needs and present our value proposition.
• Identify decision-makers and map key accounts, building mid- and long-term commercial relationships.
• Understand each client's financial flows and tailor the pitch to their needs (consultative selling).
• Collaborate with product and operations teams to adapt the solution to specific customer requirements.
• Build and maintain a healthy, well-documented pipeline in the CRM (Hubspot or similar).
• Take part in commercial proposals, contract negotiations, and deal closing.
• Gather market and customer insights to support product development.
• Represent Retorna at key industry events, fairs, and meetings to build alliances and generate leads.

Requirements

We're looking for someone with strong commercial instincts, consultative sales skills, and strategic thinking—someone who sees every client as unique and understands that selling is about co-creating tailored solutions.

Must have

• 3+ years of experience in B2B business development, consultative sales, or account management.
• Proven experience working with financial products, international payments, fintech or SaaS solutions.
• Solid understanding of APIs and how they integrate in B2B platforms.
• Demonstrated ability to close high-value deals.
• CRM proficiency, pipeline management, and reporting skills.
• Excellent verbal and written communication.
• Fluent English (essential for working with international clients and partners).

Nice to have

• Familiarity with remittance markets, cross-border payments, or B2B financial solutions in LATAM.
• Experience selling to importing companies or businesses with international payment needs.
• Existing network in key industries (wholesale, e-commerce, logistics, agribusiness, etc.).
• Valid U.S. visa to attend international industry events.

What we offer

100% remote work (hybrid option available if preferred)

Be part of a fast-growing, innovative company

Collaborative and dynamic team environment

Professional development opportunities in a multicultural setting

Ready to take the next big step in your career?

Join a mission-driven team that's reshaping financial access across borders. If you're passionate about building, selling, and scaling solutions with real impact—apply now and be part of Retorna's journey to transform the future of international payments.

¿Te apasionan los viajes y te gustaría trabajar en un entorno flexible y digital?

Unete a nuestra red internacional que forma y acompaña a consultores/as de viajes en distintos países.

Buscamos personas interesadas en desarrollarse profesionalmente dentro del turismo y brindar experiencias únicas a viajeros de todo el mundo.

• Asesorar y acompañar a clientes antes, durante y después de su viaje
• Gestionar reservas (vuelos, hoteles, cruceros, experiencias)
• Colaborar con agencias asociadas y proveedores internacionales
• Participar en capacitaciones y programas de actualización

• Interés genuino en turismo, atención al cliente o marketing digital
• Organización, responsabilidad y mentalidad positiva
• Conexión estable a internet y disponibilidad para capacitación online

• Trabajo 100 % remoto y flexible
• Formación inicial y continua (sin necesidad de experiencia previa)
• Acceso a herramientas digitales de la agencia
• Acompañamiento dentro de una comunidad global

Actualmente esta posición está abierta en Colombia. También contamos con oportunidades en otros países de LATAM; si te interesa, por favor indícalo en tu postulación y te compartiremos la información específica.

Postula y te enviaremos información sobre las próximas sesiones informativas y el proceso de incorporación.

As a Sales Representative at CrewBloom, you will be an essential part of our sales team, responsible for driving the initial stages of the sales process. Your primary goal will be to identify and engage potential clients through proactive outreach strategies, generating qualified leads that will contribute to our overall sales success.

Job Responsibilities:

• Conduct outbound prospecting through calls, emails, and social media to build a robust sales pipeline
• Identify key decision-makers and develop strategies to engage them effectively
• Qualify leads and schedule meetings for the sales team to convert them into clients
• Maintain detailed records of interactions, follow-ups, and results in our CRM system
• Collaborate with the marketing team to align outreach efforts with campaigns and initiatives
• Continuously learn about our products and services to confidently convey their value to prospects

• A Bachelor's degree in communication, marketing, or business-related disciplines or commensurate experience is required
• Must be fully bilingual in English and Spanish, with proficiency in both written and spoken communication
• Has B2B or B2C experience
• Proven experience in outbound sales or lead generation, with a strong track record of meeting sales targets
• Excellent communication skills, both verbal and written, with a persuasive and engaging approach
• Ability to research and identify potential clients and tailor outreach according to their needs
• Familiarity with CRM tools and sales engagement platforms
• Strong organizational skills and the ability to manage multiple prospects simultaneously while tracking progress
• Self-motivated and results-oriented, with a strong desire to succeed in a competitive environment

Minimum Technical and Work Environment Requirements:

• Internet Connection:

• Primary internet connection with a minimum speed of 15 Mbps.

• Backup internet connection with at least 10 Mbps.

• Backup connection must be capable of supporting work during a power outage.

• Primary Device:

• Desktop or laptop equipped with at least:

• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.

• A minimum of 8 GB RAM.

• Backup Device:

• Must meet or exceed the performance of an Intel Core i3 processor.

• Must be functional during power interruptions.

• Peripherals and Workspace:

• A functioning webcam.

• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• A smartphone for communication and verification purposes.

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

As a Customer Service Representative, you will play a pivotal role in ensuring exceptional customer experiences across various communication channels. Your responsibilities will include addressing customer inquiries, resolving issues promptly, and collaborating with internal teams to enhance our service delivery. You will handle desk tickets, live chat sessions, and email support while also contributing to projects aimed at improving our customer experience.

Job Responsibilities

Desk Tickets:

• Maintain comprehensive documentation in the CRM system for consistency.
• Resolve Tier 0 and Tier 1 help desk tickets efficiently and close them promptly.
• Escalate Tier 2 and 3 support tickets to appropriate service partners, ensuring clear communication with customers on resolution timelines.
• Manage and categorize SPAM tickets and emails.
• Reconcile B2C and B2B payment tickets (Stripe, AuthNet, PayPal), escalating issues to management as necessary.
• Handle Inquiry Contact Forms, providing initial assistance before transferring to the sales team.
• Manage customer cancellations and retention efforts, collaborating with relevant departments.
• Address course ratings below 4 stars, gather feedback for improvements and inform the content team.
• Process paid PayPal invoices and scholarship applications when required.

Chat Support:

• Provide timely assistance to customers via live chat, offering product information, resolving complaints, and aiding with basic troubleshooting.
• Guide customers on website navigation, subscriptions, and course recommendations.
• Transfer relevant inquiries to the Sales team and set tasks for discount/promotion requests.
• Encourage subscription upgrades and maintain high customer feedback ratings.

Email Support:

• Respond promptly and professionally to all customer emails.
• Escalate issues as needed, providing context for resolution.
• Manage email inboxes and document all correspondence in the CRM.

Additional Responsibilities:

• Assist with basic onboarding of new Training and Access clients when necessary.
• Monitor and follow up on annual subscription renewals.
• Identify sales opportunities from reports and abandoned carts, transferring leads to the Sales team.
• Contribute to special projects and attend weekly meetings.
• Proactively raise customer issues and propose solutions to management.
• Develop and uphold Customer Service procedures and standards, documenting processes for continuous improvement.
• Maintain accurate customer records across company applications.
• Draft and distribute mass emails to subscribers on relevant topics.

• Previous experience in customer service roles preferred.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Proficiency in CRM systems and basic technical troubleshooting.
• Flexibility to adapt to evolving responsibilities and priorities.
• Customer-centric mindset with a commitment to delivering exceptional service.

Minimum Technical and Work Environment Requirements:

• Internet Connection:

• Primary internet connection with a minimum speed of 15 Mbps.

• Backup internet connection with at least 10 Mbps.

• Backup connection must be capable of supporting work during a power outage.

• Primary Device:

• Desktop or laptop equipped with at least:

• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.

• A minimum of 8 GB RAM.

• Backup Device:

• Must meet or exceed the performance of an Intel Core i3 processor.

• Must be functional during power interruptions.

• A functioning webcam.

• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• Peripherals and Workspace: A smartphone for communication and verification purposes.

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Banco Agrario de Colombia - Regional Sur, se encuentra en la búsqueda de Asesor Comercial Microfinanzas para desempeñar sus funciones en
Gigante
- Huila
. El objetivo principal del cargo gira en torno a: Orientar, acompañar, asesorar y vincular a los clientes respecto a los productos de portafolio de Microfinanzas y demás productos del banco que contribuyan a la inclusión financiera y bancarización de los microempresario y productores.

Requisitos

• Un (1) semestre de Educación Superior en áreas Administrativas, Económicas, Financieras, de Mercadeo, Agropecuarias, Sociales o Ingenierías.
• Mínimo un (1) año de experiencia especificado así: Seis (6) meses en funciones comerciales o bancarias y Seis (6) meses de experiencia en funciones administrativas u operativas.

Ven, postúlate y haz parte de la familia BAC

En Retorna somos una fintech en crecimiento que impulsa soluciones innovadoras para mejorar la experiencia de nuestros clientes. Estamos buscando un AI Automation Specialist para unirse a nuestro equipo remoto y liderar el diseño y la implementación de automatizaciones inteligentes y asistentes con LLM, fortaleciendo la operación de Customer Success y otras áreas clave.

• Diseñar, construir y desplegar automatizaciones end-to-end (E2E) para Customer Success.
• Implementar RAG (Retrieval-Augmented Generation) con control de versiones, chunking, embeddings, permisos por rol y evaluaciones offline/online.
• Desarrollar un chat interno con contexto para CS/Ops con búsquedas veraces, citación de fuentes y enlaces directos.
• Automatizar workflows en Make/n8n/Zapier + scripts, garantizando idempotencia, reintentos y alertas.
• Exponer dashboards de impacto sobre métricas clave: deflexión de tickets, TAT, FCR, costo por respuesta, groundedness y precisión.
• Asegurar seguridad y cumplimiento (PII, gestión de secretos, control de accesos, logging trazable).
• Optimizar costos y latencia en modelos LLM con estrategias de caching, batching y selección eficiente de prompts.

• 2+ lanzamientos productivos con LLM (RAG o asistentes) medidos en uso real.
• 3+ años construyendo automatizaciones con APIs y orquestadores (Make/n8n/Zapier) y scripts en Python o TypeScript.
• Experiencia integrando CRM/helpdesk/DB/warehouse (HubSpot, Salesforce, Zendesk, Intercom, BigQuery, Snowflake, Postgres).
• Conocimiento práctico de vector search (pgvector, FAISS, Pinecone, Weaviate) y evaluación (retrieval quality, groundedness, hallucinación).
• Buenas prácticas de seguridad en datos sensibles (PII, permisos, secretos, logs).
• Documentación clara y habilidad para colaborar con equipos no técnicos.
• Deseable: experiencia previa en fintechs o Customer Success, MLOps ligero y optimización de prompts/guardrails.

• Trabajo 100% remoto desde Colombia, Argentina o Venezuela.
• Flexibilidad horaria dentro del huso UTC-5 a UTC-3.
• Oportunidad de trabajar en proyectos de vanguardia con LLM y automatización aplicada al sector fintech.
• Cultura de trabajo colaborativa, enfocada en la innovación y el impacto real.
• Posibilidad de crecimiento en una empresa en plena expansión internacional.

Si estás listo para diseñar y operar automatizaciones que transformen la experiencia de nuestros clientes en Retorna, queremos conocerte Postúlate y únete a un equipo que está llevando la inteligencia artificial aplicada al siguiente nivel.