54 Ofertas de Homecenter en Cajicá

Join to apply for the Customer Service Representative role at kuubiik .

We are looking for a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative . In this role, you will be the primary point of contact for our customers, providing exceptional support and ensuring a positive experience. The ideal candidate is an excellent communicator, a problem-solver, and passionate about delivering outstanding customer service.

Job Category: Customer Service

Job Type: Full Time

Job Location: Colombia Remote

• Handle inbound and outbound customer inquiries via phone, email, chat, or social media.
• Resolve customer issues efficiently while ensuring a high level of customer satisfaction.
• Identify customer needs, clarify information, and provide appropriate solutions.
• Escalate unresolved issues to the appropriate teams and follow up to ensure resolution.
• Assist customers with orders, billing inquiries, product information, and returns.
• Ensure accuracy in data entry and maintain up-to-date customer records.
• Gather and record customer feedback to identify areas for service improvement.
• Collaborate with other departments to enhance the overall customer experience.
• Stay informed about company products, services, policies, and updates.
• Use knowledge effectively to guide and educate customers.
• Maintain detailed records of customer interactions, transactions, and resolutions.
• Prepare reports on customer inquiries, issues, and trends as needed.

• Proven experience in a customer service or similar role.
• Excellent verbal and written communication skills in English
• Strong interpersonal skills and the ability to handle challenging situations with professionalism.
• Proficiency in using customer service software, CRM tools, and Microsoft Office Suite.
• Problem-solving and critical-thinking abilities with strong attention to detail.
• Ability to multitask and work in a fast-paced environment.
• A customer-centric mindset and a passion for helping others.

• Entry level

• Full-time

• Other

• Outsourcing and Offshoring Consulting

Are you ready to step onto the playing field of a fast-growing US tech startup that's changing the game in the world of sports?

GoodRec is on the hunt for passionate individuals to join our Customer Service and Operations team that is helping redefine the way the world plays sports. You'll have the unique opportunity to shape the future of sports, one community at a time.

GoodRec started 3 years ago with a small community in Brooklyn, New York. Since then, we have grown into the largest pickup sports app in the United States. With the GoodRec app, finding a one-off pickup game, league, or tournament near you is fast and easy. All you have to do is tap the app, join a game, and show up ready to play!

• Daily Player Engagement: Proactively engage with players before and after their games to provide support, answer queries, and ensure they have a seamless experience.
• Enhance Game Experience: Continuously monitor and improve the overall player experience, focusing on match quality and app usability.
• Problem Solving: Investigate and identify potential issues, innovating solutions to address them promptly and effectively.
• Review Management: Analyze player ratings and take both reactive and proactive actions to enhance positive reviews and prevent negative ones.
• Customer Support Excellence: Deliver high-quality customer support to address any questions, concerns, or issues players may encounter before or after their games.
• Overall Player Satisfaction: Strive to create a joyful and hassle-free gaming experience, leaving players delighted with our service.
• Flexible schedule: Comfortable working evenings and weekends on a rotating schedule.
• Tech-Savvy: Comfortable with technology and mobile apps, allowing you to support players with confidence.
• Adaptability: Ability to thrive in a fast-paced environment and adeptly prioritize tasks to meet our players' expectations.
• Problem Solver: Strong problem-solving skills and a proactive approach to providing outstanding customer service.
• Interpersonal Skills: A confident, friendly demeanor with exceptional communication skills to build positive player relationships.

• Full-time availability (40 hours/week)
• 1-3 years in commercial-related roles such as operations, customer service or sales.
• Advanced English level: strong verbal and written communication and comprehension skills.
• Education: Bachelor’s degree, or similar working levels obtained through relevant job experience.
• Availability to work on weekends.

In the next five years, we're set to become the way the world plays sports. Our expansion plans include reaching Europe, APAC, and LATAM. This is your chance to be part of an exhilarating team that will shape the future of sports worldwide.

Note: This job posting appears to be expired based on recent activity indicators.

Overview

En Teleperformance, buscamos personas en la ciudad de Bogotá con habilidades de servicio al cliente para Usuarios de una red social, solventando novedades de chats solicitados en la plataforma diariamente y de manera simultanea.

Entrenamiento presencial (4 Meses) en la ciudad de Bogotá.

Modalidad de trabajo 100% desde casa después de entrenamiento (Sujeto a métricas)

Inglés B2 (no requiere certificación) buen nivel conversacional. 2 años de experiencia certificable en servicio al cliente en BPO, en cualquier canal (chat, email, phone) Excluyente.

Entrenamiento Remunerado.

Salario entrenamiento: $2.315.000

Salario Operaciones: $2.315.000 + Bonificaciones por performance.

Plan de Salud Complementario.

Tarjeta de Tostao en Site

Acceso a los sites, eventos y concursos mas TOP.

Plan carrera.

Hasta 15% performance bonus.

42 Horas Semanales, 5 días laborales (Franja horaria de 8AM a 10PM ) y 2 días OFF (entre semana)

Contratación inmediata a termino indefinido e innumerables beneficios adicionales en nuestro Site.

No pierdas la oportunidad de formar parte del equipo más TOP!

Aplican terminos y condiciones.

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Direct message the job poster from Genius

Customer Service Representative - Premium Experience Specialist

About us (Genius)

Genius connects talented professionals with remote career opportunities at growing companies worldwide. We partner with established, growth-focused businesses that offer competitive pay, meaningful work, and real advancement potential.

Our opportunities come with companies that understand global talent and want to build strong remote teams. These roles often lead to leadership positions and significant career growth. Six-month placement guarantee means we care about your long-term success.

About our client

You'll join an established custom fashion business that has built its reputation on personalized service and premium customer experiences. This company values experienced professionals who understand the importance of authentic customer relationships.

They're expanding their customer service team while maintaining the personal, boutique feel that sets them apart. You'll work directly with a business owner who appreciates skilled professionals and has built long-term success through exceptional service standards.

The company offers stability in an industry where personal attention to detail matters. Your role will be essential to preserving the premium experience customers expect from custom fashion services.

About this role's impact

As a Customer Service Representative, you'll create exceptional customer experiences that drive business success. Your expertise will directly impact customer loyalty and satisfaction in the premium fashion industry.

This role offers significant career growth because outstanding customer service is central to everything they do. You'll develop expertise in luxury customer relationship management while building valuable skills that advance your career.

For your career : You'll gain transferable expertise in premium customer service and relationship management that opens doors throughout high-end service industries, with clear paths for advancement and leadership opportunities.

Your mission

Your mission is to deliver personalized customer service that creates lasting relationships and drives business growth. You'll represent the company's commitment to authentic service that distinguishes premium custom fashion experiences.

Success means every customer interaction strengthens their confidence in the business, and you'll play a key role in maintaining the boutique-style service that makes this company successful.

Schedule: 5 days per week total, with one weekend day required (choose either Saturday OR Sunday as one of your 5 working days)

Location: Remote position with US timezone availability

Compensation: $1,200-$,000 monthly full-time

What makes you a fit

Your background includes:

• Extensive professional experience (15-20 years of total experience) with proven stability and reliability
• Excellent English communication skills for professional customer interactions
• Flexibility to work weekends (choose between Saturday or Sunday) to support business coverage needs
• Experience with established companies that value long-term relationships
• Ability to work effectively during US business hours

What sets you apart

• Retail or boutique customer service background that demonstrates personalized service excellence
• Proven track record of building customer relationships and managing repeat clients
• Professional communication skills that create immediate customer confidence
• Ability to deliver consultative service that goes beyond basic transaction support
• Stable work history that shows commitment to professional growth
• Fashion, apparel, or luxury goods industry experience
• Experience with custom orders, personalization, or made-to-order processes
• Background in hospitality or premium service industries
• Multilingual capabilities that enhance customer service delivery
• Experience serving clients who value personalized attention

What you'll do

Daily, you'll:

• Handle customer inquiries with personalized attention that builds trust and satisfaction
• Provide expert guidance on custom fashion inquiries and orders
• Manage customer relationships from initial consultation through order completion
• Resolve customer concerns while maintaining premium service standards
• Collaborate with team members to ensure consistent service excellence
• Contribute feedback and ideas for service improvements
• Stay current on product knowledge and custom fashion offerings

As you grow in the role:

• Take on complex customer situations that showcase your expertise
• Mentor new team members as the customer service team expands
• Lead service improvement initiatives based on your customer insights

What you can expect in your first year

Within 1 Month:

• Complete comprehensive training on products, processes, and service standards
• Begin handling customer inquiries with support from experienced team members
• Establish your workspace and communication systems for optimal service delivery

Within 3 Months:

• Independently handle the full range of customer service responsibilities
• Build recognition for exceptional service delivery and positive customer feedback
• Develop strong working relationships with team members

Within 6 Months:

• Consistently exceed performance standards for customer satisfaction and service quality
• Contribute valuable ideas for service enhancement based on customer interactions
• Establish yourself as a trusted team member with customer relationship expertise

Beyond Year One:

• Opportunity for service leadership role based on performance and business growth
• Potential to train and mentor additional team members
• Recognition as a key contributor to customer satisfaction and business success

Expected career progression

Typical advancement path:

Growth timeline:

With strong performance and business growth, advancement opportunities typically develop within 12-18 months. The company values promoting from within and recognizes employees who demonstrate service excellence.

What drives advancement:

Consistent service quality, positive customer feedback, team collaboration, and your contributions to the company's continued growth create natural advancement opportunities.

Our hiring process

3-step process:

Step 1: Application Review (24-48 hours) - Resume highlighting customer service experience

Step 2: Genius Interview (20-30 minutes) - Experience review and communication assessment

Step 3: Client Interview (30-45 minutes) - Final interview focusing on team fit and service approach

Timeline: We typically complete our process within 7-10 days and keep you updated throughout.

You'll work with a hands-on business owner who has built success through authentic customer relationships and quality service. They value personal connections and have created a business culture based on exceptional customer experiences.

What this means for you: You'll work directly with leadership that understands customer service importance and invests in creating positive work environments. Your contributions will be recognized and your professional growth supported.

Competitive Compensation: 7-11/hour based on experience level with performance increase potential

Stable Work Environment: Established business with loyal customer base and reasonable schedule

Career Growth: Clear advancement opportunities within growing customer service team

Meaningful Impact: Your work directly affects customer satisfaction and business success

Skill Development: Build expertise in premium customer service and luxury retail practices

Professional Recognition: Work with leadership that values and rewards excellent service

Ready to apply

If you're an experienced customer service professional who thrives on building customer relationships and delivering exceptional service, we want to hear from you.

This opportunity is perfect if you:

• Have extensive customer service experience and want to grow your career
• Enjoy working with customers who value personalized attention and expert guidance
• Want stable, long-term employment with a company that invests in its team
• Take pride in delivering service that exceeds customer expectations

We encourage applications from all qualified professionals who are passionate about customer service excellence. We believe diverse perspectives and backgrounds strengthen our team and enhance the service we provide to customers.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service
• Industries Staffing and Recruiting

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Bogota, D.C., Capital District, Colombia 1 week ago

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Bogota, D.C., Capital District, Colombia 2 months ago

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Overview

Join to apply for the Customer Service Agent role at iVisa . We’re growing! Don’t miss the opportunity to be part of our global team as our Customer Service Agent .

We’re growing! Don’t miss the opportunity to be part of our global team as our Customer Service Agent .

At iVisa we believe that traveling should be simple. That’s why over 1 million travelers have chosen us to facilitate their passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 80% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

The Global CSA at iVisa is expected to be a subject matter expert in one of iVisa’s products, and an expert in the field of international travel, being able to provide answers to customer questions and proactively assist in preparing documents for travel.

• Collaborative, friendly, and diverse culture: We foster an inclusive and vibrant atmosphere, featuring a dynamic and international environment with flat hierarchies and exceptionally amiable colleagues.
• Truly remote-first work environment: work from anywhere or everywhere - we encourage global travel.
• Training Allowance: Access an outstanding learning platform to facilitate your professional growth.
• Extended Family Leave policy: Our policy covers all birthing parents, non-birthing parents, and adopting parents.
• Thrive in a highly tech-savvy company equipped with cutting-edge tools and the power to make a substantial impact.
• Join us in our commitment to the planet and sustainability: For every iViser, we plant one tree, allowing you to contribute to our environmental initiatives.
• Rest and Relaxation: We offer flexible PTO for all employees.

• Provide support to customers via Intercom (chat and email) with KPIs and occasional phone support throughout the shift.
• Seek to improve customer satisfaction with each conversation.
• Ensure the recent update is documented in our internal systems by maintaining active communication side-by-side with other departments like processing agents.
• Attend all meetings as scheduled.
• Become SME (subject matter expert) in one (1) iVisa processing area and one (1) iVisa product.

• +1 year in bilingual customer service.
• Advanced English level.
• Want to grow in iVisa and go the extra mile to learn and provide the best service to our customers.
• Have excellent communication skills and the ability to generate empathy.
• You are empowered and full of energy to challenge the status quo.
• You are open to taking on new challenges and working in an environment of constant change due to our accelerated growth.
• Want to be a fundamental part of building the team and the foundation for the iVisa experience.

iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service and Information Technology
• Industries: IT Services and IT Consulting

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About The Company

Salvatech is an Employer of Record (EOR) and nearshore recruitment company that helps international businesses build remote teams in LATAM without the need to establish a legal entity. Our comprehensive service covers recruitment, legal compliance, onboarding, payroll, equipment, and local support — combining simplicity, talent, and technology.

Location: Colombia (Remote)

Language: English

Schedule: Full-time / Tuesday to Saturday, 10:00 AM – 7:00 PM EST

Contract Type: Colombian Employment Contract

• Salary Range: COP $2,800,000 – $3,200,000 COP

As a Customer Service Representative, you will be the primary point of contact for patients, ensuring smooth communication, timely responses, and excellent service across all digital channels. You’ll play a key role in keeping therapists’ schedules optimized, managing patient databases, and coordinating service routes to guarantee seamless home-care experiences. This role combines customer service, digital communication, and scheduling management, with a strong focus on patient satisfaction, retention, and sales growth.

• Manage and respond promptly to calls, messages, and inquiries across multiple communication channels, including WhatsApp, Instagram, TikTok, and other social platforms.
• Maintain active communication with patients, answering questions and encouraging appointment bookings.
• Coordinate schedules to ensure therapists’ calendars remain optimized and consistently filled with patients.
• Oversee and update a database of approximately 1,000 active patients, ensuring follow-up to drive recurring bookings and sales growth.
• Plan, organize, and control appointment schedules, including accurate tracking of service hours.
• Assign and coordinate service routes for mobile health vans, ensuring efficient delivery of at-home patient care.
• Provide ongoing follow-up with patients to enhance retention and satisfaction.

• Bachelor’s degree in Communications, Marketing, or a related field.
• Bilingual (English and Spanish) with excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple schedules and priorities.
• Experience in digital marketing and social media communication.
• Customer-oriented mindset with a focus on results, sales, and patient loyalty.
• Previous experience in health, wellness, or mobile services is a strong plus.

Overview

Join to apply for the Customer Service Representative role at StellarBlue Tech .

This range is provided by StellarBlue Tech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$4,800.00/yr - $8,400.00/yr

You will be responsible for providing high-quality support to our online users via live chat. This role involves solving player inquiries, resolving complaints, and ensuring prompt and courteous service. The ideal candidate will be proactive, tech-savvy, and customer-focused.

• Handle inbound live chats from players or users and respond to their queries effectively.
• Resolve in-game issues, account problems, or transaction concerns in a timely manner.
• Respond to customer inquiries accurately and professionally, maintaining brand tone and empathy.
• Manage customer complaints by identifying root causes and providing appropriate solutions.
• Ensure high levels of customer satisfaction and retention.
• Maintain clear records of customer interactions and escalate complex cases when necessary.
• Collaborate with internal teams (technical, product, or moderation) to resolve user issues.
• Meet individual KPIs related to response time, resolution rate, and customer feedback.
• Working hours: 8:00am–8:00pm.

• Spanish and English is a must
• High school diploma or above; a Bachelor's degree is a plus.
• Previous experience in customer service, online support, or live chat handling preferred.
• Experience in gaming, tech, or digital platforms is an advantage.

• Excellent written English communication skills.
• Strong typing speed and accuracy for chat-based interactions.
• Tech-savvy and quick to learn online tools, CRMs, or support systems.
• Ability to remain calm and professional under pressure.
• Strong problem-solving and critical thinking abilities.
• Self-motivated, organized, and able to work independently with minimal supervision.
• Availability to work flexible shifts, weekends, or holidays, depending on demand.

• Reliable internet connection with minimum speed of available.
• Personal laptop or desktop with updated browser and antivirus.
• Quiet and distraction-free work environment.

• Work alongside & learn from best in class talent
• Flexible working options

• Entry level

• Full-time

• Other

• Entertainment Providers
• Technology
• Information and Internet
• Telecommunications

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Join to apply for the Customer Service Coordinator role at The Auctus Group

2 days ago Be among the first 25 applicants

Join to apply for the Customer Service Coordinator role at The Auctus Group

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About The Auctus Group LLC

About The Auctus Group LLC

Who we are: We’re big on people and culture at the Auctus Group. Our most important role as a company is to provide an amazing working environment for our team. We’ve been work-from-home-warriors since before it was cool. We support (like encourage and fund) continuing education. We match charitable donations. Our whole goal is: work to live not live to work . Oh and we’re weirdos too…we do remote happy hours and have a book club and goofy stuff like that.

Who we’re looking for: Smart, talented, tech-savvy, experienced, go-getter types. You’ll do well if:

• you like a fast-paced environment,
• you thrive with change and development,
• you like giving feedback,
• you’re a team player,
• you love learning/sleuthing,
• you’re big on accountability.
  
  

• Manages large amounts of inbound and outbound calls in a timely manner
• Provides information, resolves problems, and advises customers on statements or concerns they may have regarding the Explanation of Benefit from services they received
• Follows communication Scripts/Guidelines when needed to handle different clients
• Works within multiple Billing systems and EHR/EMR system with each call
• Knowledge of how Health Insurance coverage works
• Knowledge of the medical claim process
• Knowledge of the patient statement process
• Patient payment processing and posting
• Maintaining documentation of all conversations in multiple systems per conversation
• Identify billing errors in the claim process when patients call in with a complaint
• Effectively communicates billing errors and payment issues with clients and team members
• Performs pre-collection calls
• Performs miscellaneous job-related duties as assigned
• Ability to perform complex tasks and to prioritize multiple projects
• Ability to resolve difficult or stressful customer service issues
• Ability to multi-task, set priorities and manage time effectively
  
  

• Ability to assess problem areas and address them effectively.
• Managing one’s own time and the time of others.
• Written and verbal communication skills are essential to be successful in this position.
• Customer/Client Focus- Working towards one goal of serving clients needs.
• Previous experience with computer applications, such as Microsoft Office Suite (e.g., Word, Excel, Teams), Adobe, softphone (e.g., RingCentral), web browsers and so on.
• Must have excellent organizational and communication skills at all levels, both verbally and in writing.
• Strong attention to detail.
• Must be able to address, track and solve problems.
• Ability to multi-task in a fast paced environment.
• Ability to work full time hours during regularly scheduled business hours and additional work hours as needed.
• Ability to work from home with integrity.
  
  

• Ability to organize, set priorities, work independently and work well with a diverse group of people is essential.
• Ability to work effectively as a team member with a strong collaborative management style.
• Excellent computer skills including Microsoft Office Suite (Outlook, Word, Excel).
• Ability to operate a computer, learn new types of software and systems, and proficiency in using a 10-key numeric pad required.
  
  

• 1-3 years’ experience in operations, with knowledge of organizational effectiveness and operations management
• Ideal candidate will have experience in a multi-entity organization in the healthcare industry
• Proven work experience as Operations Coordinator or similar role
• Outstanding organizational skills
  
  

• Regularly required to sit and talk or hear.
• Regularly required to use a computer keyboard and mouse.
• Frequently required to use hands, handle, or feel; reach with hands and arms.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other

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Bogota, D.C., Capital District, Colombia $600.00-$800.00 2 months ago

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VirtueStaff is seeking a highly motivated and friendly Remote Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, providing them with exceptional support and service. If you are passionate about helping others and enjoy working from the comfort of your home, we want to hear from you!

• Respond to customer inquiries promptly and professionally through various communication channels, including phone, email, and chat.
• Resolve customer issues and complaints with empathy and efficiency, ensuring a positive experience.
• Maintain thorough knowledge of our products and services to assist customers effectively.
• Document customer interactions and track issues in our customer relationship management (CRM) system.
• Collaborate with team members to improve customer service processes and share feedback.
• Participate in training sessions to enhance your skills and knowledge of our services.
• Stay updated on product features, changes, and promotions to provide accurate information to customers.

• Previous experience in customer service or a related field is preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Ability to work independently while managing time effectively.
• Proficient in using computer systems and CRM software.
• Detail-oriented with strong organizational skills.
• Ability to adapt quickly to new tools and processes.
• Availability to work flexible hours, including evenings and weekends if necessary.

• Work From Home.
• Performance Bonus.

Entry level

Contract

Administrative

Non-profit Organizations and Primary and Secondary Education