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Project Manager - Telecom Services

Detalles del Trabajo

Cesar, Cesar, Colombia
Vodafone
21.08.2025
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Project Manager – Telecom Services
Location: Bogotá, Colombia
Position: Full-Time
Compensation: Between$1,500 – $2,500 USD monthly Job Overview:
We are seeking a proactive and results-driven Project Manager to join our team.
This role will oversee end-to-end VoIP and ISP project execution, ensuring on-time delivery, adherence to quality standards, and high client satisfaction.
The Project Manager will lead cross-functional teams, manage timelines, and serve as the primary point of contact for internal and external stakeholders.
Ideal candidates will have expertise in telecom, strong leadership abilities, and a passion for structured, high-impact project delivery.
If you are extremely organized, pay attention to the smallest details, very structured in your day-to-day, and goal-driven—this is the place for you! Key Responsibilities:
Project Leadership:
  • Manage the full lifecycle of VoIP, ISP, and network deployments across multiple clients and locations.
  • Develop detailed project plans, track milestones, and adjust schedules as needed to meet deadlines.
  • Lead cross-functional teams, including field technicians, provisioning, engineering, and support teams.
Client & Vendor Engagement:
  • Act as the primary point of contact for clients throughout the project lifecycle.
  • Handle escalations, resolve technical delivery issues, and ensure client satisfaction.
  • Collaborate with ISPs, hardware vendors, and third-party tech partners to ensure smooth project execution.
Service Delivery Oversight:
  • Ensure service delivery aligns with SLAs, quality standards, and operational goals.
  • Standardize and continuously improve delivery processes, documentation, and workflows.
  • Drive onboarding of new services and ensure a smooth transition from installation to support.
Reporting & Communication:
  • Provide regular updates to leadership and stakeholders regarding project status, risks, and key performance indicators (KPIs).
  • Maintain accurate project documentation within project management (PM) and CRM systems.
Table Stakes:
  • 3–5 years of experience in telecom project management and/or service delivery.
  • Proven ability to manage technical rollouts at scale—multi-site VoIP, ISP, or network installations.
  • Strong organizational, leadership, and client-facing communication skills.
  • Experience coordinating with ISPs, VoIP providers, and field service technicians.
  • Familiarity with networking concepts (e.g., firewalls, routers, switches).
Opportunity Landscape:
  • Exceptional growth opportunity to make a significant impact while supporting multiple companies.
  • Chance to build a strong professional reputation working with high-performing leadership teams.
  • Performance-based bonus and profit-sharing opportunities.
  • Competitive salary, benefits, and a dynamic, fast-paced company culture.
Compensation & Benefits:
  • Base Salary: Between$1,500 – $2,500 USD monthly.
  • Paid Time Off (PTO):
    • Staff earn 1 PTO day per quarter and 2 PTO days in the final quarter, totaling 5 PTO days per year .
Observed Public Holidays:
  • New Year's Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
Recognition Programs:
  • Excellence Fund: $6,000 USD award vested after completing 2 years of service.
  • Eligible to continue earning $6,000 annually by maintaining outstanding performance.
  • Fund withdrawals available after 5 years of continuous employment.
Additional Benefits:
  • Holiday cash back gifts
  • Recognition awards
  • Health insurance for LATAM-based employees
Other Requirements:
Clear Communication in English:
  • Must demonstrate fluency in both written and verbal English.
  • Able to participate in meetings, write emails, and collaborate effectively with U.S.-based teams.
Previous Experience Working with U.S. Companies:
  • Familiarity with U.S. work culture, time zones, communication expectations, and accountability standards is required.
This is an on-site position based in Bogotá, Colombia. #J-18808-Ljbffr
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