13 Ofertas de Bizops Specialist en Bogotá

Bizops Specialist

Bogotá, Bogota D.C. Ubits

Publicado hace 17 días

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Descripción Del Trabajo

Hemos transformado la manera cómo más de **100.000 profesionales** en 300 empresas en Latinoamérica se capacitan por medio de contenidos online. Contamos con el apoyo de grandes fondos de inversión como Owl Ventures, la Universidad de Stanford y Y-Combinator. Actualmente tenemos presencia en más de **7 países** y somos más de **250 Ubitsers**, y tu qué esperas para ser parte!

**REQUISITOS DEL CARGO**
- Experiência de 3 años realizando funciones de operaciones trabajando con áreas de gerencia, rol de consultoría con alta gerencia o planificación estratégica y operaciones.
- Experiência trabajando bajo estructuras de gestión de proyectos, idealmente en entornos ágiles.
- Experiência trabajando con Software o Datos de CRM Y uso de herramientas de informes de BI
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Talent Pool Project Management, Construction Projects

Bogotá, Bogota D.C. Turner & Townsend

Publicado hace 12 días

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Talent Pool Project Management, Construction Projects

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Company Description

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices worldwide.

Job Description

This application refers to a Project Management Talent Pool from which we will be redirecting candidates in to Assistant, Professional and Senior Professional opened roles within our company mainly focus on the positions based in Colombia.

Key Activities

  • Assisting the client Project Manager (PM) as required – including oversight of the overall construction effort
  • Advising at a strategic level at the project conception stage, including providing advice on the different approaches that can be adopted to successfully achieve the client’s overall objectives.
  • Advising upon the procurement of resources.
  • Contract and Budget ownership for direct contracts as assigned
  • Creating and coordinating the detailed Project Execution Plan detailed plans, and coordinating completion of GC PEP activities
  • Proactively managing the risks relating to construction project execution and HES, working with the client PM – coordinating GC actions on risk as necessary and managing the risk register
  • Support the design process, review drawings against project requirements, assess constructability and provide other construction input during early project phases as needed
  • Assist client PM as required in reviewing and reporting on the overall construction effort and progress. Creating and coordinating with the Construction Field Representative, the Monthly, Daily and Event Reporting for the construction team.
  • Coordinating and supporting the RFI and Submittal process, in concert with the cost controller for alignment with cost budgets
  • Creating, coordinating, and issuing effective meeting minutes and other documentation for site progress meetings, Owner/Architect/Contractor meetings and other meetings as required
  • Assisting the client PM in overall coordination of the construction effort in support of the effective safety, Quality Assurance / Quality Control (QA/QC), and labor relations programs which meet IIF and OE objectives
  • Help to establish the success criteria of the project, including time, cost, technical, and quality performance parameters. Key focus is on the tactical, technical and process delivery of the project
  • Identify and support that the appropriate line manager is aware of quality, safety, health, and environmental issues
  • In concert with client, support development of contractor and overall purchasing strategy. Responsible for execution of defined strategy.
  • Act as project schedule owner (or in support of project scheduler, if relevant), and maintain schedule at the level required to track critical actions and milestones.
  • Conduct kicks off and regular meetings with key project stakeholders (architects, engineers, suppliers, contractors), to track and report on progress
  • Working with the other project function teams, reviewing as-built documents and other closeout items.

Qualifications

  • 10 years of experience as a Project Manager in construction.
  • Engineering or Architecture degree.
  • Proven track record as a Lead Project Manager, a specialist in performance measurement and analysis and delivering successful solutions for clients.
  • PMI certification is a plus.
  • Commercial project experience, ideally with warehouse building, retail store, shopping center.
  • Consultant experience preferred.
  • Fluent in English and Spanish, to conduct meetings, create reports, and do presentations, etc.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.

Please find out more about us at It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter

Instagram

LinkedIn

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter

Instagram

LinkedIn

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management
  • Industries Construction, Civil Engineering, and Business Consulting and Services

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Project Management Officer - SAP Next Gen

Bogotá, Bogota D.C. SAP SE

Publicado hace 12 días

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Descripción Del Trabajo

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Project Management Officer - SAP Next Gen

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

What you’ll do:

Position title: Project Management Officer – SAP Next Gen

Location: Bogota, Colombia

Duration: Temporary role up to 2 years

In this role, you’ll:

  • Createand maintainproject documentation and best practices according to the SAP Activate Methodology.
  • Supportschedule and budget management at the project level.
  • Providecentralized support for risks, issues, and cost management in financials tools.
  • Followup on financial, quality, and methodological Project KPI's to ensure the portfolio health in the region.
  • Project Go Lives support, and communication follow Up
  • Project Health Check Report maintenance.
  • Support in the FELIPE/MANDI Master Data Maintenance
  • Logistics coordination Support.
  • Support the Project Billing process through Project’s lifecycle
  • Support the Project meeting plan.

What you bring:

Education:

  • Must be a recent Graduate of a bachelor’s degree
  • Preferably not exceeding 2 years from graduation

Requirements and Experience:

  • Excellent communications skills
  • Understand services business needs and pain points
  • Good IT/Excel knowledge
  • Basic knowledge in MS Project
  • Deep knowledge in MS office tools
  • Strong ability to learn and adapt quickly
  • Advanced level of English

About the team

The Project Management Officer is a role that will support the MCLAC North project managers and be part of the PMO Team.

As an SAP Next Gen, you will support the project KPIs and administration of development strategic financial plans.

This role will focus on activities related to support project manager activities, planning, controlling and tracking of variables that are vital for the project progress and therefore for the organization. It will also oversee the administration of different processes inside the area that are crucial for the consecution of the business objectives.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP,you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 429341 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.

Requisition ID: 429341

Posted Date: Jul 10, 2025

Work Area: Administration

Employment Type: Limited Full Time

Expected Travel: 0 - 10%

Location:

Bogota, CO, 110111


Job Segment: ERP, Recent Graduate, Project Manager, SAP, Cloud, Technology, Entry Level

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Lo sentimos, este trabajo no está disponible en su región

Project Management Officer - SAP Next Gen

Bogotá, Bogota D.C. SAP SE

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Project Management Officer - SAP Next Gen

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

What you’ll do:

Position title: Project Management Officer – SAP Next Gen

Location: Bogota, Colombia

Duration: Temporary role up to 2 years

In this role, you’ll:

  • Createand maintainproject documentation and best practices according to the SAP Activate Methodology.
  • Supportschedule and budget management at the project level.
  • Providecentralized support for risks, issues, and cost management in financials tools.
  • Followup on financial, quality, and methodological Project KPI's to ensure the portfolio health in the region.
  • Project Go Lives support, and communication follow Up
  • Project Health Check Report maintenance.
  • Support in the FELIPE/MANDI Master Data Maintenance
  • Logistics coordination Support.
  • Support the Project Billing process through Project’s lifecycle
  • Support the Project meeting plan.

What you bring:

Education:

  • Must be a recent Graduate of a bachelor’s degree
  • Preferably not exceeding 2 years from graduation

Requirements and Experience:

  • Excellent communications skills
  • Understand services business needs and pain points
  • Good IT/Excel knowledge
  • Basic knowledge in MS Project
  • Deep knowledge in MS office tools
  • Strong ability to learn and adapt quickly
  • Advanced level of English

About the team

The Project Management Officer is a role that will support the MCLAC North project managers and be part of the PMO Team.

As an SAP Next Gen, you will support the project KPIs and administration of development strategic financial plans.

This role will focus on activities related to support project manager activities, planning, controlling and tracking of variables that are vital for the project progress and therefore for the organization. It will also oversee the administration of different processes inside the area that are crucial for the consecution of the business objectives.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP,you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 429341 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.

Requisition ID: 429341

Posted Date: Jul 10, 2025

Work Area: Administration

Employment Type: Limited Full Time

Expected Travel: 0 - 10%

Location:

Bogota, CO, 110111


Job Segment: ERP, Recent Graduate, Project Manager, SAP, Cloud, Technology, Entry Level

#J-18808-Ljbffr

Lo sentimos, este trabajo no está disponible en su región

Process Improvement Team Lead

Bogotá, Bogota D.C. Lisinski Law Firm

Publicado hace 11 días

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Descripción Del Trabajo

Firm Mission Statement

Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.

Position Overview

The Process Improvement Team Lead oversees a diverse team of Project Managers, Process Engineers, and Process Improvement Specialists that are responsible for leading and executing process creation and process improvement projects from initiation to completion. This role involves supporting and providing guidance on different process improvement and project management methodologies, ensuring they align with organizational goals and project management principles. This individual must have a proven track record of success in leading a variety of process creation and improvement projects with an emphasis on lean, six sigma, PDCA, DMAIC, waterfall, and agile methods with a strong emphasis on time management. This role must have the ability to lead and advise their team by providing training, guidance, and performance management. Additionally, the candidate should be efficient at managing resources and effective at communicating with diverse teams and stakeholders.

Essential Job Functions & Responsibilities

  1. Supervise and mentor a diverse team of Project Managers, Process Engineers, and Process Improvement Specialists by providing guidance, support, performance management, and payroll to ensure high levels of productivity and morale.
  2. Ensure team members are utilizing lean and project management principles in all project work including project charters, data collection and risk management tools, and change management processes.
  3. Oversee and support team member’s lean training and development.
  4. Ensure that all projects are executed and delivered on time, within scope, and within budget by monitoring progress, managing resources, and assisting with removal of any roadblocks.
  5. Facilitate team meetings and 1:1’s to review questions and any process updates.
  6. Oversee and ensure that all project deliverables meet the quality standards and expectations set by the Firm and the project sponsor.
  7. Supervise team members to ensure they are providing regular and consistent reports and updates on project progress, status, risks, and other necessary information.
  8. Serve as the primary point of escalation for assisting with highly complex or unique projects.
  9. Assist with addressing and resolving any conflicts or issues within project teams or with stakeholders.
  10. Identify opportunities to improve project management processes and implement best practices to enhance overall efficiency.
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Analyst, Business Process Improvement

Bogotá, Bogota D.C. Stryker Corporation

Publicado hace 3 días

Trabajo visto

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Descripción Del Trabajo

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Business Process Improvement

Overview

MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.

Join the industry's most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world - A World Beyond Cash.

• The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.
• The D&S Business Operations team is a global team focused on ensuring that all of Data & Services can make data-driven decisions and operate effectively and efficiently. The team is charged with managing and adapting the policies, processes and platforms used across Data & Services.
• The Operations Platform Associate Analyst will support the operational systems used across Data & Services. Support to include the delivery of training, execution of adoption campaigns, implementation of data improvement efforts, reporting, and assisting with testing updates. These systems to include Order Management, Sales (saleforce.com), FinancialForce PSA, and other new platforms implemented related to operations globally

Role

• Provides first tier technical and process support directly for inquiries for Business Operation's platforms, to include support related to workflow, customer profiles, and record adjustments
• Leads onboarding and training to business users to help drive increased adoption of functionality and productivity tools
• Under general supervision, supports investigation and resolution of issues, concerns and requests
• Conducts periodic Quality Control checks and Data Audits
• Supports the Business Operations Solutions team in the daily management and maintenance of the operational systems used across Advisors
• Supports platform maintenance and enhancements as defined in the operations roadmap for integration and improvements

Salesforce System Expert with a strong help desk profile to support our global Salesforce environment. This role involves providing comprehensive support to service agents and end users, ensuring the platform operates smoothly and efficiently. The ideal candidate will have at least two years of relevant experience, with hands-on expertise in Salesforce, CPQ, and Oracle systems. Responsibilities include managing client contracts, overseeing automated billing processes, and acting as a liaison between technical teams and project managers. The candidate will also play a key role in identifying pain points, enhancing customer experience, and suggesting technical automations to improve Salesforce processes. Strong communication and soft skills are essential, as is the ability to function as a product owner and system expert within a dynamic, global scope. This role offers exciting opportunities to drive innovation and optimization across the Salesforce support desk.

All About You

• BS/BA degree or combination of experience and formal education
• Experience contributing to the delivery of accurate and timely resolutions to inquires under direct guidance
• Demonstrates strong knowledge of customer service standards, processes and tools
• Demonstrates ability to contribute to support projects/inquiries
• Strong verbal and written communication skills
• Advanced software skills; proficient in Microsoft Word, Excel and PowerPoint. Access and Visio a plus
• Proven team player with excellent interpersonal skills
• Detailed driven and results oriented
• Ability to work independently and maintain confidentiality
• Keen analytical and proven problem solving skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Analyst, Business Process Improvement

Bogotá, Bogota D.C. MasterCard

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Business Process ImprovementOverview MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment. Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash. • The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.
• The D&S Business Operations team is a global team focused on ensuring that all of Data & Services can make data-driven decisions and operate effectively and efficiently. The team is charged with managing and adapting the policies, processes and platforms used across Data & Services.
• The Operations Platform Associate Analyst will support the operational systems used across Data & Services. Support to include the delivery of training, execution of adoption campaigns, implementation of data improvement efforts, reporting, and assisting with testing updates. These systems to include Order Management, Sales (saleforce.com), FinancialForce PSA, and other new platforms implemented related to operations globally Role • Provides first tier technical and process support directly for inquiries for Business Operation’s platforms, to include support related to workflow, customer profiles, and record adjustments
• Leads onboarding and training to business users to help drive increased adoption of functionality and productivity tools
• Under general supervision, supports investigation and resolution of issues, concerns and requests
• Conducts periodic Quality Control checks and Data Audits
• Supports the Business Operations Solutions team in the daily management and maintenance of the operational systems used across Advisors
• Supports platform maintenance and enhancements as defined in the operations roadmap for integration and improvements All About You • BS/BA degree or combination of experience and formal education
• Experience contributing to the delivery of accurate and timely resolutions to inquires under direct guidance
• Demonstrates strong knowledge of customer service standards, processes and tools
• Demonstrates ability to contribute to support projects/inquiries
• Strong verbal and written communication skills
• Advanced software skills; proficient in Microsoft Word, Excel and PowerPoint. Access and Visio a plus
• Proven team player with excellent interpersonal skills
• Detailed driven and results oriented
• Ability to work independently and maintain confidentiality
• Keen analytical and proven problem solving skills

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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Analyst, Business Process Improvement

Bogotá, Bogota D.C. Stryker Corporation

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Business Process Improvement Overview MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment. Join the industry's most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world - A World Beyond Cash. • The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.
• The D&S Business Operations team is a global team focused on ensuring that all of Data & Services can make data-driven decisions and operate effectively and efficiently. The team is charged with managing and adapting the policies, processes and platforms used across Data & Services.
• The Operations Platform Associate Analyst will support the operational systems used across Data & Services. Support to include the delivery of training, execution of adoption campaigns, implementation of data improvement efforts, reporting, and assisting with testing updates. These systems to include Order Management, Sales (saleforce.com), FinancialForce PSA, and other new platforms implemented related to operations globally Role • Provides first tier technical and process support directly for inquiries for Business Operation's platforms, to include support related to workflow, customer profiles, and record adjustments
• Leads onboarding and training to business users to help drive increased adoption of functionality and productivity tools
• Under general supervision, supports investigation and resolution of issues, concerns and requests
• Conducts periodic Quality Control checks and Data Audits
• Supports the Business Operations Solutions team in the daily management and maintenance of the operational systems used across Advisors
• Supports platform maintenance and enhancements as defined in the operations roadmap for integration and improvements Salesforce System Expert with a strong help desk profile to support our global Salesforce environment. This role involves providing comprehensive support to service agents and end users, ensuring the platform operates smoothly and efficiently. The ideal candidate will have at least two years of relevant experience, with hands-on expertise in Salesforce, CPQ, and Oracle systems. Responsibilities include managing client contracts, overseeing automated billing processes, and acting as a liaison between technical teams and project managers. The candidate will also play a key role in identifying pain points, enhancing customer experience, and suggesting technical automations to improve Salesforce processes. Strong communication and soft skills are essential, as is the ability to function as a product owner and system expert within a dynamic, global scope. This role offers exciting opportunities to drive innovation and optimization across the Salesforce support desk. All About You • BS/BA degree or combination of experience and formal education
• Experience contributing to the delivery of accurate and timely resolutions to inquires under direct guidance
• Demonstrates strong knowledge of customer service standards, processes and tools
• Demonstrates ability to contribute to support projects/inquiries
• Strong verbal and written communication skills
• Advanced software skills; proficient in Microsoft Word, Excel and PowerPoint. Access and Visio a plus
• Proven team player with excellent interpersonal skills
• Detailed driven and results oriented
• Ability to work independently and maintain confidentiality
• Keen analytical and proven problem solving skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Lo sentimos, este trabajo no está disponible en su región

Business Operations Manager - Origin On Demand (Bogota)

Bogotá, Bogota D.C. Dialectica Limited

Publicado hace 12 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

About Dialectica

Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.

Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

For more information, visit:

About the role

You will join an exciting and growing new unit with an ambitious mandate where you will get start-up experience within an established business and brand.

You will lead a team with a vision to create a disruptive content platform for the private markets for investors, consultants, and corporate clients to identify and track key players across industries and geographies.

Responsibilities

  • Own the end-to-end process of content production, including quality assurance.
  • Lead junior team members and support the team's growth by providing feedback and supporting skills enhancement and talent development.
  • Take charge of identifying information sources, gathering and interpreting data, executing analysis, and presenting insights about high-growth companies.
  • Research and screen PE-owned and privately held businesses through various sources.
  • Conduct 1-1 interviews with industry specialists to draw sector/industry, unique insights and company knowledge.
  • Produce key insights focusing on market trends, company financials, competitive landscape, and potential due diligence risks.
  • Participate in preparation for product demonstrations and business development activities, including meeting clients.
  • Lead client feedback sessions.
  • Contribute to the automation and scaling of the data collection process
  • Bachelor’s degree or equivalent - business management, economics or equivalent is a plus
  • 4-5 years experience in Consulting or Strategy / Commercial roles
  • Be passionate about building a new product and excited by the unknown
  • Be able to confidently and professionally interact with Senior industry executives
  • Have a strong entrepreneurial drive and “attention to detail” mindset
  • Excellent interpersonal and strong communication skills with proven experience in communicating effectively
  • Strong team participation skills, particularly in teams with diverse skills and backgrounds
  • Be a results-driven team contributor who can effectively manage their time while maintaining a positive and “can-do” attitude
  • Proficient in English

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive benefits package includes:

  • Competitive compensation package
  • Private medical & life insurance
  • Learning and development opportunities
  • Reward and recognition programs
  • Company sponsored team-bonding events
  • Weekly health and wellness activities (e.g. basketball, football, yoga, running)
  • Free snacks and beverages
  • Entrepreneurial culture and amazing coworkers!
#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región

Business Operations Manager - Origin On Demand (Bogota)

Bogotá, Bogota D.C. Dialectica

Publicado hace 28 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

About Dialectica

Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.

Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

For more information, visit:

About the role

You will join an exciting and growing new unit with an ambitious mandate where you will get start-up experience within an established business and brand.

You will lead a team with a vision to create a disruptive content platform for the private markets for investors, consultants, and corporate clients to identify and track key players across industries and geographies.

Responsibilities

  • Own the end-to-end process of content production, including quality assurance.
  • Lead junior team members and support the team's growth by providing feedback and supporting skills enhancement and talent development.
  • Take charge of identifying information sources, gathering and interpreting data, executing analysis, and presenting insights about high-growth companies.
  • Research and screen PE-owned and privately held businesses through various sources.
  • Conduct 1-1 interviews with industry specialists to draw sector/industry, unique insights and company knowledge.
  • Produce key insights focusing on market trends, company financials, competitive landscape, and potential due diligence risks.
  • Participate in preparation for product demonstrations and business development activities, including meeting clients.
  • Lead client feedback sessions.
  • Contribute to the automation and scaling of the data collection process
  • Bachelor’s degree or equivalent - business management, economics or equivalent is a plus
  • 4-5 years experience in Consulting or Strategy / Commercial roles
  • Be passionate about building a new product and excited by the unknown
  • Be able to confidently and professionally interact with Senior industry executives
  • Have a strong entrepreneurial drive and “attention to detail” mindset
  • Excellent interpersonal and strong communication skills with proven experience in communicating effectively
  • Strong team participation skills, particularly in teams with diverse skills and backgrounds
  • Be a results-driven team contributor who can effectively manage their time while maintaining a positive and “can-do” attitude
  • Proficient in English

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive benefits package includes:

  • Competitive compensation package
  • Private medical & life insurance
  • Learning and development opportunities
  • Reward and recognition programs
  • Company sponsored team-bonding events
  • Weekly health and wellness activities (e.g. basketball, football, yoga, running)
  • Free snacks and beverages
  • Entrepreneurial culture and amazing coworkers!
#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región

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