25 Ofertas de Servicios Turísticos en Colombia

¿Te apasiona el sector gastronómico y cuentas con experiencia liderando equipos de alto desempeño? Esta es tu oportunidad de formar parte de una empresa en crecimiento y contribuir a la creación de experiencias memorables para nuestros clientes.

¿Qué harás?

• Liderar y supervisar la operación integral del restaurante.
• Gestionar y motivar los equipos de cocina y servicio.
• Garantizar altos estándares de calidad, servicio, higiene y seguridad alimentaria.
• Administrar inventarios, costos y relaciones con proveedores.
• Velar por el cumplimiento de los indicadores operativos y comerciales del punto de venta.
• Asegurar una experiencia excepcional para nuestros clientes.

¿Qué buscamos?

• Tecnólogo o profesional en áreas administrativas, hotelería, gastronomía o afines.
• Experiencia de 3 a 4 años como Gerente o Administrador de Restaurante.
• Experiencia en liderazgo de equipos operativos y administrativos.
• Habilidades de comunicación, organización y toma de decisiones.
• Orientación al servicio, liderazgo y enfoque en resultados.

Te ofrecemos

• Contrato a término indefinido.
• Turnos rotativos.
• Trabajo de domingo a domingo con un día compensatorio de descanso a la semana.
• Estabilidad laboral y oportunidades de crecimiento.

Si eres una persona con visión estratégica, pasión por el servicio y capacidad para liderar equipos hacia la excelencia, ¡queremos conocerte.

Requisitos

• Educación mínima: Universidad / Carrera técnica.
• 3 años de experiencia.
• Palabras clave: lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, restaurador.

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Four Points by Sheraton Bogotá busca Coordinador(a) de Atención al cliente para asegurar la calidad del servicio al huésped, cumpliendo estándares y haciendo seguimiento a cada proceso de la experiencia del huésped.

Se requiere al menos 3 años en servicio al cliente o recepción en hoteles y manejo de equipos; se valora el manejo del inglés. La empresa ofrece un plan de beneficios, posibilidad de desarrollo profesional y descuentos en alojamiento y alimentos y bebidas.

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**Job Identification:**
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Equal Opportunity Employer** EOE, including disability/vets
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a **Reservations Agent** , you're not just handling booking inquiries - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Provide exceptional customer service:** Respond promptly and professionally to inquiries from guests and team members
+ **Secure individual bookings:** Convert guest inquiries into confirmed reservations
+ **Maintain attention to detail:** Record and process all reservations with accuracy
+ **Use proactive selling techniques:** Maximize room sales by promoting hotel services and upgrades
+ **Support sales efforts:** Respond to sales inquiries and help identify potential leads for future business opportunities
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.

**Job Identification:**
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an **Executive Lounge Host** , you're not just handling guest inquiries - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Manage pre-arrival details:** Confirm reservations, assign accommodations, and fulfill special requests prior to guest arrival
+ **Coordinate group arrivals:** Organize and oversee tour and pre-assigned group arrivals to ensure a seamless experience
+ **Delight our guests:** Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards; maintain knowledge of all hotel services as well as VIP requests and special events
+ **Provide phone support:** Answer and route incoming calls, maintain call logs, and follow up to ensure guest satisfaction
+ **:**
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Avenida Carrera 9 #115 - 30, Bogota, Capital District, Colombia,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Job Identification:**
**Job Category:** Housekeeping and Laundry
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! Your meticulous attention to detail and commitment to excellence will help create an unforgettable experience for our guests. As a **Rooms & Public Areas Attendant** , you're not just ensuring the cleanliness of guest rooms and common areas - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Keep guest rooms and public areas spotless:** Clean and tidy assigned rooms and public areas, including making beds, cleaning bathrooms, dusting, vacuuming, and performing deep cleaning tasks as needed
+ **Replenish linens and amenities:** Replace bed linens, towels, and guest essentials as needed
+ **Manage supplies:** Stock, maintain, and transport the housekeeping supply cart daily
+ **Delight our guests:** Respond to guest/clients requests promptly and courteously
+ **Manage waste disposal:** Dispose of trash and recyclables in designated areas
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
+ Minimum of 1 year of experience in the Housekeeping/Cleaning department
+ Prior housekeeping or room attendant and public areas attendant experience preferred, especially in hospitality.
+ Ability to maintain high cleanliness and presentation standards.
+ Capable of performing physically demanding tasks (e.g., lifting, bending, standing for long periods).
+ Courteous and professional when interacting with guests.
+ Efficient in completing tasks within set timeframes.
+ Works well with housekeeping and other hotel departments.
+ Available to work shifts, including weekends and holidays.
+ Basic proficiency in English; additional languages are a plus.
+ Knowledge of cleaning chemicals and safety procedures.
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. **A Day in the Life** We have an exciting opportunity for a Customer Specialist, focusing on Acute Care and Monitoring (ACM) HCP/HCO Services. This position will be responsible for providing comprehensive support to healthcare professionals, healthcare organizations, and internal stakeholders by managing operational processes, including contracting, payment processing, grants, donations, documentation, and cross-functional coordination with Legal, Compliance, Medical Education, Sales, Marketing, and other internal partners. **Responsibilities may include the following:** + Manage intake, processing, documentation, tracking, and closeout of HCP/HCO grants, donations, sponsorships, contracts, payments, and related services in alignment with internal policies, compliance requirements, and cross-functional approval workflows + Coordinate cross-functionally with Legal, Compliance, Finance, Medical Education, Marketing, Sales, and other internal partners to support timely review, approval, contracting, payment, and documentation + Ensure requests are complete, accurate, and aligned with internal policies, compliance requirements, approval workflows, and applicable regulations. + Maintain accurate records and documentation for all grants, donations, contracts, payments, approvals, and related correspondence + Support HCP/HCO engagement processes, including contracts, honoraria, payment documentation, letters of agreement, and required follow-up materials + Serve as a point of contact for internal teams and external customers regarding request status, documentation requirements, process questions, and operational timelines + Track program milestones, payment status, required deliverables, reconciliation items, and closeout documentation to ensure timely completion. + Identify process gaps and recommend improvements to increase efficiency, consistency, transparency, and customer experience + Support reporting, audit readiness, transparency requirements, and quality/compliance documentation related to HCP/HCO activities + Perform work in accordance with company policies, quality procedures, healthcare compliance standards, and applicable legal/regulatory requirements + Coordinates/participates in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines + Travel requirement: <15% **Required knowledge:** + Bachelor's Degree + Experience supporting operational, administrative, or program coordination processes in a regulated environment (e.g., healthcare, pharma, MedTech, finance). + Fluent English is required + Experience managing documentation, tracking workflows, or processing transactions (e.g., contracts, payments, requests, approvals). + Demonstrated ability to work cross-functionally with multiple stakeholders. + Experience working with data tracking tools, systems, or enterprise platforms. + Strong attention to detail with a focus on accuracy, compliance, and documentation integrity. + Direct experience supporting HCP/HCO engagements, including contracting, honoraria, grants, or sponsorships is advantageous + Knowledge of healthcare compliance regulations (e.g., Sunshine Act/Open Payments, anti-kickback considerations, FMV processes) is advantageous + Experience supporting audit readiness, reporting, or regulatory documentation is advantageous **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  **Recruitment Fraud Alert** We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at . **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will. + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email To request removal of your personal information from our systems please email

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist, Customer Success
Overview
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Delivering with excellence for our customers is of the utmost priority, and we are expanding our Services Customer Success team to achieve this goal. This team plays a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. Customer Success (CS) boosts Customer Lifetime Value, increases renewals and adoption, reduces support tickets, improves product feedback, builds advocacy for B2B marketing, and generates qualified sales leads.
This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team's work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem.
Responsibilities
As a Specialist, Customer Success for Services, you will support the development and delivery of strategic priorities within the region. The candidate will focus on ensuring the priority customers and segments they work with experience positive change through more effective use of Services network products. The candidate will support senior Customer Success Managers and work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer.
The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness.
Customer Engagement:
· Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors
· Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
· Articulate key performance indicators related to cost, performance and optimization and the insights associated with them
Growing the Business:
· Leverage Mastercard Services' offerings to achieve customer goals and realize value propositions of Mastercard products
· Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings
· Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data
Technical & Program Readiness:
· Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition
· Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
· Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products
All About You:
· Experienced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
· Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
· Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
· Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
· Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
· Experience in identifying "next opportunity" for customers to further enhance the strength and value of the partnership for both parties
· Experience in creative thinking and development of innovative solutions to complex customer challenges
· Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level
· Experience working with at least some of the following: large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partners
· Languages - English and Spanish; Portuguese desirable
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.