53 empleos en Lato Jobs

Sagan Recruitment is seeking a Customer Support & Admin Assistant to join our team in Bogota, Colombia (Remote). The role focuses on handling customer inquiries, providing administrative support, and coordinating recruitment tasks for US-based operations.

Ideal candidates will have at least 1 year in BPO or customer service, strong English, and the ability to follow structured processes from home with a reliable internet setup. Flexible remote work hours align with US CST/PST business times.

Supervisor de campo

Location: Bogotá, Colombia – Full‑time, On‑site – Junior level

Accompany field ambassadors, providing ongoing mentorship and support. Conduct reports and follow‑ups to ensure ambassadors meet their goals and KPIs. Supervise the daily activities of ambassadors, ensuring compliance with policies and procedures. Provide continuous training and development to enhance team skills and competencies. Plan and coordinate team activities, assigning tasks and ensuring deadlines and objectives are met.

At least 1 year of experience in team supervision, preferably in operations or sales. Experience in face‑to‑face sales and/or customer service. Ability to supervise teams across one or multiple cities. Proactive problem‑solving skills. Excellent communication and leadership abilities.

• Team supervision
• Sales
• Customer service
• Problem‑solving
• Communication
• Leadership
• Mentoring
• Training
• Performance management

Experience Level: Junior
Job Language: Spanish
Employment Type: Full‑time
Work Mode: On‑site

Position

Customer Excellence Senior Analyst - Bogotá (Trilingual Experience)

Nubank

Bogotá, Colombia

Full‑time, On‑site, Mid‑Level

• Deliver first and second level customer support across chat, email, back‑office, and phone channels.
• Manage the CX knowledge base and training processes to ensure team members are equipped to handle all case types.
• Monitor CX metrics, identify trends and opportunities, and design and implement action plans to continuously improve performance and customer satisfaction.

• 2 to 3 years of experience in customer service or operations roles, ideally in high‑volume or fast‑paced environments.
• Bilingual proficiency in Spanish plus at least one additional language such as English, Portuguese, German, Italian, or French.
• Strong analytical and data‑driven mindset with the ability to read metrics and turn insights into action.

• Customer Service
• Bilingual
• Analytical Skills
• Multitasking
• Knowledge Base Management

• Experience Level: Mid‑Level
• Job Language: English
• Employment Type: Full‑time
• Work Mode: On‑site

Nubank is seeking a Customer Excellence Senior Analyst in Bogotá to deliver first and second level support across multiple channels. You will also manage the CX knowledge base and training programs to ensure the team handles all case types efficiently.

The role requires 2–3 years in customer service or operations, bilingual in Spanish plus an additional language, and a strong data-driven mindset to monitor metrics and implement improvements.

Senior Software Engineer – Bogotá, Colombia (Hybrid)

Nubank

Lead the design and evolution of large-scale distributed systems within your team. Drive pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies. Mentor engineers and maintain a high technical bar. Collaborate closely with Product, Design, and Engineering leaders to build new end-to-end experiences.

• At least 6 years of experience developing digital products in complex environments.
• Deep expertise in distributed systems, microservices architecture, and cloud technologies.
• A proven track record of designing and delivering large-scale systems that serve thousands or millions of users.
• Strong communication skills and advanced English skills.

• Clojure
• Kafka
• AWS
• Datomic
• DynamoDB
• Kubernetes
• Agile methodologies
• Functional programming
• Microservices
• Mentoring

Software Project Leader – Mercado Libre – Software Engineering – Bogota, Colombia – Onsite – Lead – Full-Time – Posted July 14, 2026

Lead the product definition and establish delivery commitments, interacting with stakeholders and IT teams to generate product agreements, scope, and timelines. Collaborate closely with Product and UX teams to transform business needs into robust technological solutions. Mentor and enhance the professional development of a team of frontend and backend developers. Define the technical strategy of the team, ensuring scalability, quality, and performance of our solutions.

Solid experience in software development and leadership of technical teams, with a strong background in Java. Knowledge of observability tools such as DataDog, Kibana, and New Relic, and experience in cloud environments with high concurrency and load. Familiarity with microservices architectures, REST APIs, and databases. Experience working with agile methodologies in dynamic development environments.

• Java
• DataDog
• Kibana
• New Relic
• Microservices
• REST APIs
• Databases
• Agile Methodologies
• Leadership
• Collaboration

• Experience Level: Lead / Principal
• Job Language: Spanish
• Employment Type: Full-time
• Work Mode: On-site

Lato Jobs in Medellín, Colombia, is seeking a Senior Technical Leader in Cybersecurity to drive application security initiatives, focusing on GenAI capabilities and cross-functional solutions. You will guide threat modeling, pentesting, and the Secure SDLC, shaping standards and automated vulnerability detection strategies.

Hybrid, full-time role requiring cloud, APIs, and microservices expertise, with leadership responsibilities in complex environments.

Nubank is seeking a Senior Software Engineer in Bogotá, Colombia (Hybrid) to lead the design and evolution of large-scale distributed systems. You will mentor engineers, collaborate with Product and Design leaders, and drive scalable and secure solutions that serve users across geographies.

The role requires deep expertise in distributed systems, microservices, and cloud technologies, with strong English communication.

Mercado Libre in Bogotá, Colombia is seeking a Software Project Leader to drive delivery of complex software initiatives onsite. You will define product scope, align with stakeholders, and commit to timelines while leading a team of frontend and backend developers.

You will partner with Product and UX to translate business needs into scalable solutions, mentor engineers, and shape the technical strategy to ensure performance and reliability in high-concurrency environments.