5 empleos en INSIDEA
Customer Success Manager
Hoy
Trabajo visto
Descripción Del Trabajo
At INSIDEA, we are a fully remote organisation and a recognized HubSpot Elite Partner, hiring top talent from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot integration, we provide a holistic approach to transform your digital experience and maximize performance.
To learn more about INSIDEA please visit
Job DescriptionThe Customer Success Manager will manage a portfolio of clients using HubSpot’s CRM, marketing, sales, and service tools . Responsibilities include building strong client relationships, understanding their needs, and ensuring they get maximum value from HubSpot products. The role requires close collaboration with sales, marketing, and customer success teams to provide exceptional service and drive client growth . The ideal candidate will have excellent client-facing skills and experience in delivering effective solutions to meet client objectives.
Job Responsibilities :
- Serve as the primary contact for a portfolio of clients using HubSpot.
- Develop and maintain strong, long-term client relationships .
- Understand client business objectives and tailor HubSpot solutions to meet those needs.
- Guide clients through onboarding and ensure successful implementation of HubSpot tools.
- Provide ongoing support and training on HubSpot's features and best practices .
- Identify opportunities for clients to optimize HubSpot use and drive business growth .
- Monitor client usage and success metrics , proactively addressing any issues.
- Identify upsell and cross-sell opportunities to increase client spending and satisfaction.
- Regularly communicate with clients to review progress, gather feedback, and update on new features.
- Prepare and present reports on client performance and ROI from HubSpot.
- Collaborate with internal teams to resolve client issues and deliver exceptional service.
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
- Proven experience as a Customer Success Manager for International clients , preferably within the SaaS or digital marketing industry.
- In-depth knowledge of HubSpot’s CRM, marketing, sales, and service tools.
- Strong understanding of digital marketing principles and practices.
- Excellent communication , interpersonal, and negotiation skills.
- Ability to manage multiple clients and projects simultaneously.
- Strong problem-solving skills and a proactive approach to client management.
- HubSpot certifications (e.g., Inbound, HubSpot Marketing Software) are a plus.
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Remote Global HubSpot Success Manager
Hoy
Trabajo visto
Descripción Del Trabajo
Insidea is seeking a Customer Success Manager with extensive knowledge of HubSpot tools. In this fully remote role based in Colombia, you will build strong client relationships, understand their business needs, and guide them to maximize the value of HubSpot solutions.
The ideal candidate should have a Bachelor's degree and proven experience working with international clients, along with excellent communication and interpersonal skills. Join Insidea to make a significant impact on client growth and satisfaction.
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Remote Senior HubSpot Onboarding & RevOps Lead
Publicado hace 14 días
Trabajo visto
Descripción Del Trabajo
INSIDEA is a fully remote company delivering HubSpot solutions to a global client base. We seek a Senior HubSpot Onboarding Specialist to lead end‑to‑end onboarding and strategic CRM implementations across Sales, Marketing, and Customer Success.
You’ll drive discovery, design scalable RevOps solutions, manage data migrations, and enable clients through dashboards and trainings. This consultative role requires proactive communication and multi-project leadership.
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Remote HubSpot Specialist - Onboarding & Campaigns
Publicado hace 17 días
Trabajo visto
Descripción Del Trabajo
Insidea is looking for an experienced HubSpot Specialist to oversee the onboarding and implementation of HubSpot for new clients. This remote position entails managing various HubSpot hubs to optimize marketing and sales processes.
The ideal candidate will have over a year of experience in the HubSpot CRM, exceptional communication skills, and the ability to manage multiple projects efficiently. Join a top HubSpot Solutions Partner and develop impactful digital marketing strategies.
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HubSpot Specialist
Publicado hace 17 días
Trabajo visto
Descripción Del Trabajo
At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions.
We are proud to be a Top 10 Elite HubSpot Solutions Partner, a key milestone in our journey with HubSpot.
Job DescriptionWe are seeking an experienced HubSpot Specialist to oversee the end‑to‑end onboarding and implementation of HubSpot for new clients. This role involves managing various HubSpot hubs, including Marketing Hub, Sales Hub, Service Hub, and HubSpot CMS, and optimizing the platform to enhance sales and marketing processes.
Responsibilities- Lead HubSpot portal setup, customization, and data migration for new clients.
- Streamline sales and marketing workflows using HubSpot’s CRM and automation tools.
- Create and manage landing pages, forms, email campaigns, and effective calls‑to‑action.
- Analyze and segment lists based on email engagement and website interactions for targeted lead nurturing.
- Configure deal stages and manage sales pipelines within HubSpot.
- Collaborate with Customer Success Managers to foster strong client relationships and ensure effective implementation.
- Conduct tests to continually improve HubSpot processes and conversion rates.
- Import data into HubSpot CRM and complete data mapping.
- Perform behavioral segmentation to target email engagement and website interactions.
- Analyze results to optimize lead nurturing workflows for improved conversion rates.
- 1+ years of experience in the HubSpot CRM, Marketing, Sales, and/or Service Hubs.
- Strong understanding of CRM and marketing automation best practices.
- Experience with data migration, mapping, and list segmentation.
- Excellent skills in creating and managing marketing content and campaigns.
- Exceptional verbal and written communication skills.
- Demonstrated experience as a HubSpot user (certifications preferred).
- Top‑notch organisational skills to effectively manage multiple projects and campaigns.
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